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Get the internet you deserve!
Think all internet is the same? Think again.
At Lit Fibre we believe in doing things properly, from the speed and reliability of our internet to our Customer Support team.
We're bringing ultrafast full-fibre broadband to towns and communities throughout the UK, with symmetrical download and upload speeds and packages to suit every household.
Plus, no mid-contract price hikes. Ever!
It's time to wave goodbye to slow speeds and buffering and say hello to internet done properly.
Get Lit Fibre
Reviews 885
Andrew
Aug 09,2024I've been fortunate to speak to Neil Grose over the last couple of years regarding getting connected to Lit Fibre at my main property. Unfortunately it doesn't seem like it is ever going to happen but Neil has been kind enough to explain the reasons along the way and due to the helpful way Neil has communicated with me and the overall good customer service that Lit Fibre has, I've recommended Lit to many family and friends and will continue to do so.
Mr Dave Taylor
Aug 09,2024Been excellent since we signed up 3 years ago.
Tashi Lodoe
Aug 09,2024Great customer service Best Full Fibre Broadband Company. Hope Stays like this forever.
Mr Maxwell Shee
Aug 08,2024Great customer service, no waiting for a response. Everything clearly explained. Have recommitted to a new contract. Highly recommend LIT FIBRE.
Julie Portela
Aug 07,2024Very competent Internet provider, completely satisfied.
Joseph Wesley
Aug 07,2024Easy to contact and are helpful when needed. Service is good and the internet connection and speed has been reliable and fast.
Rita Ferreira
Aug 07,2024Our engineer (Luke B) was very polite and friendly. Done the job very quickly too! He also explained everything that I needed to know. 10/10
Fabrizio Defelice
Aug 06,2024Absolutely wonderful experience with your engineer yusif today. Cannot fault this installation he was polite efficient and knowledgeable Will definitely be recommending lit broadband to my colleagues Thank you very much A+
Tom llabon
Aug 06,2024Ryan and Colin installed our lit WiFi, They were great and very professional, we're early and set it up under the time specified it would take and in the perfect position Very good 10/10
Sweeda Luintel
Aug 06,2024This review is for litfibre not the individual engineers, they were 5 stars. We only got it on Monday and by Friday the same week our internet stopped working. We called but had to wait over the weekend without internet as they were only able to come fix the issue on Monday. The issue was that we (husband and I) both work from home and it was a massive inconvenience.
Dylan M
Aug 06,2024Friendly quick and tidy installation, and the connection is noticeably more reliable than Virgin Media at the same rated speed. My ping and jitter figures are way better, my downloads, gaming and video calling are buttery smooth
MAULIK SHELAT
Aug 05,2024Exceptional service
B. Watford
Aug 04,2024Good installation, great service and excellent value
Amrit Chauhan
Aug 03,2024Chris was a great person and fixed our problem very quickly
Patrick Stewart
Aug 02,2024What a refreshing start to what I hope is a long relationship. Over the years I have used both Virgin and Other broadband services. So far I have to say from a customer service view your pre installation engineer turned up 2 days before the install to make sure there were no surprises ✔️ then on the install day the engineer called to ask if I wanted an earlier appointment which was great ✔️. Both the pre-installation engineer and the installation engineer picked up on the fact that I didn’t want to see cables inside or out. They both consulted with me to find the best cable routes and the solutions mean cables are hidden. The broadband speeds are as advertised 1gb up and down the price is the same as I was paying sky for 70mb. It’s a no brainer. Assuming the prices don’t increase too much at my renewal in 24 I’m a very happy customer.
Anonymous User
Aug 02,2024A lit fibre engineer called Tom visited today and went above and beyond to get our internet service back up and running. He found the issue, fixed it and then made a few alterations to prevent it happening again. He was very polite and helpful and was a pleasure to meet.
Mr Khalid Malik
Aug 01,2024Good information and updates. Very helpful and polite advice.
BEN A
Aug 01,2024I was booked in for a Lit installation and changed the date a couple of times, and then ended up cancelling for unforeseen reasons. Despite not even actually paying Lit anything in the end, their customer support agent Meria was extremely prompt and polite in addressing my issues. I've also heard good things about Lit from my neighbours, who all have the service. I'd be happy to switch to them in future.
Mr Christopher Rice
Aug 01,2024Great service, quick and speedy in contacting them
Julian Webb
Aug 09,2024Very efficient operation. Engineer was very helpful and tidy!