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Get the internet you deserve!
Think all internet is the same? Think again.
At Lit Fibre we believe in doing things properly, from the speed and reliability of our internet to our Customer Support team.
We're bringing ultrafast full-fibre broadband to towns and communities throughout the UK, with symmetrical download and upload speeds and packages to suit every household.
Plus, no mid-contract price hikes. Ever!
It's time to wave goodbye to slow speeds and buffering and say hello to internet done properly.
Get Lit Fibre
Reviews 885
Andrew Tombling
May 08,2024Outstanding start Josh - Sales Chris - Engineer Rick - Tech Support Looking forward to a super fast solution
Nigel
May 08,2024Well what can I say... this is the first time my area was able to get full fibre to the premise (FTTP). I took the dive and decided to get rid of my current landline (as we no longer use the landline phone) and go full fibre. Lit had only started to install FTTP and for the price I thought I'd give it a try. Well, I'm so glad I did. From the moment I booked to the moment I was using it, I've never had better customer service. Everyone I spoke to was so lovely and supportive, the engineers that came to install were amazing and very helpful and professional. I had to have groundworks done due to a collapsed duct, but everything was explained and was so smooth. I changed my mind on the optional extras, with no questions asked, literally no questions. Everyone was so happy to help. I cannot recommend this company enough, and keep the great working going. Lit Fibre is amazing!!!! Oh... and the performance is fantastic, better than I thought. It's been over a month now and still just as good if not better...
Tom Johnson
May 07,2024Had my service installed today by Chris and he was wonderful. He had no issue running the line into the building via an unusual route and didn't leave until the service was fully up and running. Speeds running as expected and happy with the performance, getting my 1gbps as expected.
Miguel de Sousa
May 07,2024Colin our technician was super courteous and efficient.
Bart B
May 07,2024Just renewed my contract for another 2 years. Great service, very quick and helpful customer service and great price.
Jennifer
May 07,2024Steve did a great job. 1hr for installation and fast speedy internet straight away. šš»
Christopher Wiseman
May 07,2024Router not connecting, tried resetting several times now and still the router showing red
Sarah Dawkins
May 07,2024I booked my installation for a day I had a clash (fully my fault) I called Lit on Sunday morning asking if there was anything they could do. Within half an hour they rang back and said yes we can come tomorrow morning (bank holiday!) incredible! Daniel was the installer and done in under two hours. Really clean worker and happy to explain and discuss what he was doing When I left my previous provider they warned me against āthese low cost providers as they have bad customer serviceā. So far the actual best people Iāve dealt with !
Antonio V
May 06,2024The call handler was polite and the whole process took minutes
Deivide Marques
May 05,2024I have never felt so well treated in a call service, even with my difficulty speaking English well. Congratulations on your care and patience with the customer.
Al
May 05,2024The service is down yet their website says no issues. A bit of a joke that they canāt figure out when their service is down.
Peter Kordel
May 04,2024Just had lit fibre installed by Yusif. It was a quick (under 2 hours) and painless experience, which was undertaken without our existing internet being taken down. Initial speeds are at least twice as good as out existing supplier, so all excellent so far!
Temi Otun
May 03,2024Chris I was absolutely amazing! Patient, professional and very customer friendly, an asset to your company, I must say! Thank you Chris for a wonderful job well done.
Ian Storey
May 03,2024Kaloyan, the Lit operative, showed great patience and knowledge in resolving my query. So far I am impressed with Lit service and support and would highly recommend them.
Sajjad Shah
May 03,2024Great Customer Service, with an unscripted human on the end of the line. Rick was very polite and professional and extra helpful.
Chris P
May 02,2024We had an unfortunate issue where our garden got too enthusiatic with the hedge trimmer and cut through our fibre run into our property. After contacting Lit Support, they arranged rather quickly for an engineer to come next day to patch the cable to allow us to continue to have internet whilst a fibre run replacement was arranged. I am very impressed with the level of service received and the comms following on from this incident.
Andrew Brading
May 02,2024Great job by Steve. Called ahead, neat and tidy inside and out.
Mr David E
May 02,2024Daniel arrived within the allocated time slot giving 40 minutes notice of arrival. Installation was carried out swiftly and with no mess. Excellent install.
Curry
May 02,2024Yusif was really polite, professional friendly, really informative & helpful. I have had problems with installations with other providers but Yusif worked hard & diligently to make sure he could get me online. He is an absolute superstar, I cannot fault him at all. I am one very happy customer!
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Mike Higgins
May 08,2024Engineer Steve installed today and called before arriving Arrived on time and promptly set up system.