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Love The Pain multi-sport apparel cycling apparel run apparel triathlon apparel swim suits casual athletic wear run trucker hats and visors
Reviews 465
Andrea Simon
Sep 07,2021Ordered this item in March and they told me it would take about 4-6 weeks to have it sent out. It is now Sept and I’m just now receiving it in the mail today. I will never order from them again until they start following up on their word or having their items sent out in a timely manner.
Merlys Mata
Sep 07,2021recommended 1000% I love love the pain clothes !! excellent quality and attention to solve any problem !!
Neil
Sep 06,2021I placed my order on July 2 and now it’s Sept 5 and it has still not arrived. Very poor communication and updates. No phone number listed to call customer service. I love the designs but I don’t know about 2 months for delivery.
Glenn
Sep 04,2021The quality of the products exceeded my expectations. Fit is impeccable, extra grip around the wait keeps the jerseys in place no matter the position, the zipper is sturdy. Designs are also unique which set you apart from the crowd.
yousuf
Sep 04,2021Didn’t get my order .. it’s been more then a year and they replay every time we will ship next week so they don’t even deserve a star .. they are liars good luck with them
Francisco
Sep 03,2021I got my order after 3 months. It came with what I ordered but missing labels, missing Lovethepain logo in the running tshirt, no label for the size nor washing recommendations, Complete disaster. I sent multiple emails during these 3 months and contacted them using their bot. Never answered me. Never again.
Todd Monsey
Sep 03,2021Ordered tights in March. Paid for expedited shipping and received 5 months later. Sent multiple emails with no response. This is my 2nd and final order from this company. Prior to Covid I ordered from them and received a year after order.
Amanda McDonald
Sep 03,2021I trust this brand and company as I have worked directly with the design to get customer kits order. I love the high-quality, fabric that is used. It's soft and withstands long distance races like Ironmans. I have purchased a variety of products from this company and have always received them in the time-frame discussed. I have never not received a product form the company and trust the team to deliver what they promise. There seems to be false information about this company, and I hope this review helps others feel confident with purchasing from Love the Pain!
Christina Thomas
Sep 02,2021The worst experience ever! But thank God I was able to get my money back via my bank! Don't play with Chase customers. Either ship the merchandise or refund the money!!!
Babette Cilliers
Sep 02,2021LTP - calling a customer a liar without checking your facts first is so unprofessional it’s not even worth the time. Still: Worst retail experience I’ve ever had. still haven’t received my full order (Kask helmet not delivered - refund not given). Order placed and paid in Dec 2019.
customer
Sep 02,2021Three orders placed, spending $1200 on various items, in Sept and Oct 2020 - as of today, nothing has arrived, I understand the issues with Covid but these claims of no materials or supplies or staff are contrary to their continued sales and promotions and offers of goods that have 'just been made' and 'available to ship'.. Zips and materials previoulsy unavailable are magically fitted to kit that's suddenley available to purchase but when contacting the company to take those items in place of the ones I originally bought, its met with silence and ignored messages/emails. Judging from the other reports on here, they simply label this as fake. But I assure you I have every receipt, every email and every message that's been shared with this company. I have now filed a claim with the Federal Trade Commission, as well as with the California State Attorney General, in the hope of getting my money back.. I only hope that others do not suffer the same fate as I have.
JULZ
Sep 01,2021I ordered a kit 2yrs ago, never received it, never got my money back! They finally returned my emails after the 5th one and were rude and very unprofessional. I will never do business with this company again! Don't buy from this company! They just take your money.
Parker Gregory
Sep 01,2021I received my new Stealth run shirt and have put in two good runs in this south Texas humid heat. Shirt material is amazing for this heat. Cut is comfortable and spot on for both easy runs and hard efforts. Looking forward to more color options!
Elizabeth Denhart
Sep 01,2021Never received the things I ordered 2 years ago. They would answer my emails and say “it’ll ship next week” and I ordered the items May 2020. They eventually stopped responding. Horrible return/exchange policy. Horrible customer service. I will never order anything from them again.
Matthew Kayes
Aug 31,2021Customer service is terrible. It’s actually non existent. Orders are over a year late or more and you can’t get ahold of anyone. And they delete other peoples similar complaints on social media. Company is a joke.
Gustavo Hernandez
Aug 31,2021Last I bought something from Love the Pain I ordered a jersey and a bib, after one year of been sending mails and trying to talk to someone I just give up. Then one day I just received only the jersey. Yeah, the quality and designs are good but not their customer services. How can I make a good review of something I pay and never received!
Oliver Lopez
Aug 31,2021Company is Not able to sent my items to Europe. My pur Hase over 500 US Dollars were Not delivered Since Mode than 2 years; money Returns are Not possible: Customizing Service including communication is worse; Keep Your finger and wallet away from This Company, Oliver from Switzerland, no fake, if You want i am able to transparent the whole Email and purchase orders, fraudulent Company
Karla Verri
Aug 31,2021One year later I am getting my stuff. Bad service
sergey khripunov
Aug 31,2021very very slow production and delivery of ordered items =(( i am still waiting for a part of two orders from October and November of last year, nobody can tell me any information about orders - are goods produced or shipped, if not, when will they be maked
Matthew Stanton
Sep 09,2021this business is a SCAM. I never received my order. dont do it.