Lucky Rentals provides the lowest priced car, campervan and motorhome hire in New Zealand. No age restrictions and zero excess available. Start your adventure now!
The office team were so helpful and easy to communicate with. Great linen and kitchen equipment in the van, overall great experience!
Great customer service and experience, all went well
Good experience and good staff
Great vehicle in top condition, the cute girl in Christchurch was really helpful & set me up well for my trip. The bed was a little thin on padding for my big frame but it was roomy & comfortable. The return in Auckland was easy & the staff there were friendly too. Will be recommending lucky to all. Thank you
Fantastic people, nothing was too much trouble. Quick and easy to deal with, highly recommended!
We rented a lucky rambler campervan. It was a fantastic experience. We really liked this journey with our small campervan around the north island, the service was fast and they almost told everything how to use (sometimes we had to figure out how to do some stuff). The campervan was old (+400k km in it) of course this saw a lot of things. By the way the most of the problems could be solved by a little more attention (for example: locks, cleanliness, water pipe connection, watery fridge) Despite we would recommend this company for a fair price
It was our second time renting a car from Lucky and we had a great time again. It's a good value for that price. The car was old and we had some issues with the gas cooker, but the Lucky staff was very helpful with that. We can recommend it, if your looking for a cheap way to to do a van trip around NZ.
The value for money was excellent and the service was great friendly staff and easy going.
We hired the campervan for 23 days The van we new would be quiet cramped for 4 of us but we made it work The most annoying thing was the lack of storage space and the constant banging of cups and plates in the cupboards Half the curtains were broken, the tap leaked when the water pump was turned on. The fuel economy was terrible. . 300 km for $140 and that was just crusing it. The van up top had condensation that got the blankets soaken during the day When I booked I paid extra for the toilet which was $50 . Then when I returned it I got told I didn't need to book that as it was free as it's self contained. So why have it as a option then? When checking in the girl stuffed up my bond and charged it twice. And it took 3 days to get the refund of 1 of them . The van wasn't very clean at all
The car was super easy to use and rent out as US students studying abroad. Everything we needed was in the van, but we wish the cooking stove was detachable so we could move under cooking shelters when in windy locations. We also had trouble with the spare wheel underneath the car coming loose at one point, and the car did not stay very warm during the night.
The receptionist's attitude was very bad and the car broke down twice on the road.
Hello The price WE paid for one month was more than the value of the van in the second hand market. The only reason we didn't bring the van back,the first day, is that we had a very tight schedule and were expected to visit a lot of NZ Friends during the month. In and outside, the van was dirty. Both of the side windows were wrecked, nearly impossible to get them down or up.It was raining inside through the side door. The rear door had the same problem and dust was invading the van. But the worst was the bed ,dirty hard, so much used that my friend didn't want to sleep anymore in it after the first night.My bed in the roof was just a rat hole.So we had to rent bedrooms for all our holydays.Why did WE paid for a camper???The left seat was so hard that we used pillows to save our bottoms.Our kiwi Friends called our van The "Crapy camper". The milage was incredible.320000, the van was'nt going straight the steering wheel was loose and we had to handle it very carefully.I give 2 stars to happy campers just because of the guy who was working in the workshop in the Christchurch site and accept to take the van , éventuellement if we were 20 minutes late. I think closing AT 4pm IS nonsense when you're working in tourism.
We rented a lucky rodeo for 25 days to travel the South Island and Lucky rentals was a great company to work with! The pick up and drop off were easy and everything in our van was great. The lucky rodeo was the perfect car for my friend and I to spend almost a month living out of exploring all the natural wonders NZ has to offer and I would recommend them to anyone!
We had a mixed experience with Lucky Rentals. The good parts- their customer service was fantastic and very helpful. The car also drove really well for its age, was relatively fuel efficient and did not breakdown once. Unfortunately, those are all the positives we had. We knew the car was going to be old, and so were expecting some issues e.g. things not working as efficiently- but we were not expecting it to be in this bad shape, and also thought it would at the very least be clean. The interior of the car and the bedding pack were dirty. The bedding and car seats were stained, there were dead flies and mould on the ceiling of the car, and the seatbelts were filthy. The exterior of the car was in bad shape- window seals were hanging off, the corner of the rear bumper was damaged and falling away, lots of cracks and chips, and the back doors were unreliable to lock and unlock. The interior was also not great. Along with it being dirty: the blinds to pull down when sleeping were hanging on by a thread, the passenger side door was broken- the window control kept popping out and there was a hole in it with very sharp edges, and the rear view mirror was damaged and so parts were obscured. Other things to note included the bed being very narrow and short, the cool box smelt horribly of damp and made anything we put in there smell too so it was unusable. There is also very little storage space which was a problem when it rained as there was nowhere to put wet coats and clothes. Overall, we would not recommend Lucky Rentals to others. It was fine for us and we knew somewhat what we were getting into with an old vehicle, but did not expect the poor condition it would be in.
The campervan was fine for a 20+ year-old vehicle. There were no safety problems with how it worked as a vehicle (e.g., brakes, gears, steering). It did, however, show its age in things breaking down: e.g., the passenger window ceased to operate, the dome light stopped working, and the power outlet stopped working part-way through. While the company did have a call-line to report problems, the solution for ours would have required us to wait around in an unattractive part of Dunedin for 6 hours while a mechanic tried to fix it. We chose to live with the problems.
The check in experience was awesome. We were able to choose the add ons we needed and find the right insurance coverage for our needs. It’s nice to be able to do it yourself and then just finish up with a staff member. We also really enjoyed the take some - leave some area and wish every company would do that. The set up of the car is great. You have enough room over head to sit up straight in the van, the backrest is nice to be left in and the kitchen set up is convenient. The bed is comparable very comfortable and the installed blinds are genius. The only down side of all of it was that you get what you pay for. Lucky is the cheapest option we could find but therefore lots of things are just not in the best condition anymore. The chairs were both more or less broken, though they yet worked to sit in. The gas cooker made us more angry than anything as it halfway falls apart. Some of the dishes were dirty when we received the van. There are a lot of stains on the ceiling, either from killed sandflies or I assume it is mold from too much moisture. The car doors have their issues as well. Sometimes they open, sometimes they don’t. They for sure won’t stay open once you’re at a little incline but it’s all manageable. Overall we would rent lucky again. The setup is unbeatable and so is the price. For that we take on the little inconveniences.
Very helpful employees, great service, great price
Get what you pay for. Great budget rental company.
First time in New Zealand. We chose lucky rentals because it was the cheapest option we could find. Everything went smoothly and everyone we encountered with was helpful and very nice. I gave only four stars because the mattress was very uncomfortable. It felt like sleeping on a hard wooden floor. Our hips and back hurt every morning. And I as a rather tall person (1,88m) did not have enough room because the bed was too short. But overall for the price I am not sure if a more comfortable camper can be found.
nothappycustomer
Jul 25,2024I booked for 10 Days but returned the van on the 7th day I clearly remember even before I took the can I asked the lady at the office she said if you want to return early juts call the 0800 number. before I returned the van I called the 0800 number and the gentlemen there said you able to return the vehicle before 4:30 and they would refund me after 5 days I returned the van I found out the refund still not showing in my account so I called the call centre again but the lady there said the different thing she said according to T&C they are not refunded for return early and ask me to read through the T&C and question me about reason and I explain very clearly if I know this I won't come back in hurry.