Ordered a patio shade umbrella. It came with wrong colored canopy. Request return..still waiting for return ship instructions.
Looks great! We still have snow so haven’t used yet, but very happy so far. Very fast shipping.
Customer service is exceptional! Quality of product outstanding.
Excellent customer service and superior product
Amazing service. I purchased two umbrellas but the actual color was different than the picture on their website. They immediately offered to ship, free of charge, a color to our liking.
Received my new umbrella within a week, well made, good quality. Looking forward to using it.
Wonderful customer service. The product is exactly as described on the website.They were great about getting the umbrella shipped to me and followed up by phone to make sure I was satisfied. I would purchase from Midtown again.
Umbrella is well made and mechanically flawless. Works as easy as advertised, we live at the coast so the easy rotate feature is great. Perfect color and the umbrella cover definitely worth the investment.
I still have not received my order and no pending delivery date. It is frustrating. I'm giving it another week before I cancel my order; which was not a special order.
Great customer service and quick answer to my concern! Midtown umbrella is a first class company.
Love being able to change canopy colors! Great quality and they launder well!
I thought I had send this last week, but I am VERY pleased with Midtown umbrellas. They have quality products, the umbrella cover I have has not faded at all. I did have the regular umbrella spine with the pulley, but it didn't do too well for me. I contacted them and they sent me immediately the other kind, the push up, and I love it. It's like a market umbrella with little holes at the top of the spine where you an station the upbrella up. Love it.
We have purchased 3 different umbrellas from these folks and their product is superior and their services is exceptional. Really easy to deal with and very accommodating.
Great company, good value, love the free shipping and return policy. Quick delivery and product exactly as shown. Would highly recommend and purchase again!
Quality product, quick delivery.
Great website! Super fast service
Well made attractive umbrella.
Website is easy to navigate, and products are displayed well. Picked out what we wanted & payed for it. Did not need to talk to a team member as we knew what we wanted. We recieved our umbrella within 3 days of placing the order. Have to wait for summer to use it but are hoping we will be happy with it.
High quality offerings, multiple options for most models, easy to navigate website, fast shipping and good communication. Aside from giving the merchandise away, I don't know how MU could improve my experience.
Carmen Lewis
Feb 20,2025Great product so far