Hardy to say something because it is a year that I bought the umbrella for my client and still did not received.
Commercial grade quality with updated improve design using high quality components. This is the 4th umbrella I have purchased from Midtown. Overall, very good value for the long life of this umbrella compared to other competitors.
Everything was difficult and I still have a broken umbrella
We are very happy with our 3 pool umbrellas which provide some great shade when just relaxing in and out of the water. The colors are terrific and blend nicely with our nature setting next to 8 acres of woods. No fading, they crank easily and are simple to disassemble for winter storage.
Wrong cover. Doesnt fit. Thought I bought the right one but way off
Shipping was fast. Product arrived in a well packaged box. Umbrella is beautiful and well made. Easy to install.
Fast delivery of what I ordered!
Exceptional quality!! And fast shipping! :-) It was SO easy to take out of the box and slide it right into my table. I wish I had picked another color; mine is a little bright. But when I look at the photos, I can see that I received just what I chose.
Easy and simple to order. Really fast shipping. Top notch umbrellas.
After a few months of use, we had a problem with umbrella not standing straight on grande base. Customer service responded promptly by sending us a new base with no charge. Excellent customer support! Kudos to this Canadian company! NO TARRIFFS TRUMP!! Canada is our excellent neighbor.
QUICK ORDERING AND DELIVERY. VERY RESPONSIVE CHAT FOR QUESTIONS. THE UMBRELLA IS GORGEOUS-- JUST THE RIGHT SIZE AND EASY TO OPERATE. I GOT THE 9' SQUARE-- THE SUNBRELLA FABRIC IS TOP QUALITY. IT ADDS SUCH A RESORT VIBE TO MY YARD! I DID HOURS OF RESEARCH REPLACING AN OLDER PATIO UMBRELLA THAT WAS TOO OLD TO REPAIR. MY RESEARCH CONCLUDED THAT MIDTOWN HAS THE BEST QUALITY, SIZES AND OPTIONS -(lights, colors, sunbrella, moveable base, canvas replacements). BEST CHOICE ALL AROUND AND GREAT PRICING W/BLACK FRIDAY DISCOUNT!
Hey there, ordering process was very easy and delivery was great and quick. No issues with this process. Umbrella set up was done with no issues and umbrella looks great. Can’t give 5 stars because we have only had the umbrella a few weeks and only used a couple times. Quality seems good but only time will tell, thanks David and all is good for now take care.
No Custumer service help
I received the product very fast and it looks great but I can’t really judge it until it makes it through the winter.
Excellent product quality. Pleasantly surprised with how quickly my order arrived. Terrific experience throughout. Highly recommended!
Great communication and resolve to any order issues
Great professionalism and follow through!
We are very satisfied with everything Midtown!!! They have every base covered from ease of ordering to prompt delivery and updates.
My order came on time and without damage. Easy to order on website
David
Dec 11,2024Great quality umbrella and love the design. Holds up well in the weather as well.