Quality product and fast shipping.
Gold is gold and silver is silver. Free shipping, timely order fulfillment, and tax free for me (so far) make Monument Metals my go to bullion dealer. Buy with confidence.
Quick, efficient and beautiful silver rounds at a great price
I had to call Monument Metals about my order. Their Terms of Service state that on cleared funds one day typical to ship and on occasion 2-3 days. I was at 4-1/2 days and no word on my order until I had called. Then right after my call, I received a shipping notice. I regularly purchase bullion and I'm really not sure I want to use Monument Metals in the future.
Every order I place is high quality, fast shipping, Excellent customer service. I am very pleased with this company and can't recommend it highly enough.
Excellent bullion dealer. I have worked with JM Bullion, SD Bullion, and others and these guys are right up there with them. It is exciting times for Silver and Gold!
To be totally truthful my order was missing a bar, and the owner Johathan reached out to me asap. He is sending out the item that was missing.Johnathan seriously went over and beyond to make it right, offering multiple solutions to to correct the honest mishap. It is far and few you find someone in the bullion world, that is genuine, honest and willing to make sure your very satisfied with your purchase on line and takes a minute out of his busy crazy silver day to call you directly and address any issues.There customer service is amazing!! I will never shop anywhere eles, but Monumental Metal. If only there were more people like this, the world would be a great place!!! And fake silver wouldn't exist. lol ❤️ They are honest, and have the best customer service ever!!!
Im very disappointed. I tried ordering something online and they said i needed shipping address confirmation for my payment method. I said that is ridiculous because apmex didn't need that too ship my orders. Then the owner of the company refused to take my order. After i asked so i cant get the order i want it. He said no your email was colorful. this is not the way things should be handled you where just saying i can fix it and now you wont work with me. your very rude and i think you should have someone help you with customer service because your not doing it right!
Amazing service!
Excellent quality coins/rounds with good prices.
Service is great, the shipment is quick and they have the best prices
Good experience and product
Speedy delivery. Ahead of schedule. Great quality & price.
Fastest shipping and beautiful products!
Came in excellent shape and great packaging
Good price and quick delivery. Thank you!
I always get my items on time and well packaged.
I enjoy dealing with Monument. Great pricing and fast service. No BS. Quick delivery. Certainly reliable.
I’m amending my review to 5 stars after speaking with the owner himself, John. A recent preorder of mine was late, but he worked with me to give me the best deal possible on my purchase. I’m more than satisfied thanks to Monument Metals’s prompt and high level of customer service. I look forward to seeing what online deals they will offer in the future. Thank you again Monument Metals! Frank
Daniel Linnabary
Oct 06,2020Awesome company that shipped and delivered as expected. Will continue to do business.