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We’re passionate about luxury, high quality products and good customer service all at sensible prices, but if you feel we come up short on these aims, please talk to us and we’ll do our best to resolve your issue quickly. We scour the globe sourcing products offering best value to our customers. We won’t compromise quality for price. We’re very proud of our own upholstery team. Long Eaton has long been the heart of the UK upholstery industry and this heritage means we get to work with the best craftsmen in the business. We deliver most items within 2 working days, but heavier and bespoke ones can take a bit longer. We include delivery in the price for mainland UK, but if you wish to collect, we’ll discount your order. We aim to respond to any queries the same day, usually within a couple of hours. We hope you’ll enjoy shopping with us.
Reviews 878
Mr Keith Allan
Jan 23,2024dinning rooms chairs Looks fantastic just the job The delivery was prompt would buy from this company again
Susan Perren
Jan 23,2024Prompt delivery and I love the chair.
Martyn J
Jan 20,2024Purchased 2x two seater chesterfield sofas. Great delivery via Panther who carried them into the relevant room and super quality sofas - look amazing and would recommend and repurchase from My Furniture again (we used following a friend recommending).
Ziqyia
Jan 20,2024Excellent product easy to assemble
P.C. Maison Furniture
Jan 19,2024Always helpful staff. We use them all the time .
Daniel Furniture
Jan 18,2024If I could give them a -5-star rating, I would. Firstly, it's the rudest and most disgusting customer service I have ever experienced. Initially, I ordered a sofa, but they sent the wrong one. Promising to exchange it first next week, then next month, I ended up canceling and requested a full refund. Meanwhile, I ordered another item - a table. Though I confirmed the delivery and pickup date, the night before, when I informed the company I'd be 30 minutes late, there was no response. The next morning, an extremely rude delivery driver informed me he would be at my address in 30 minutes. Politely requesting a 15-minute wait, he claimed he did but didn't actually wait. Consequently, I didn't receive my table, and the sofa remained uncollected. When I called the company to reschedule for the next day, they insisted I pay £60 for redelivery of the table and pickup of the wrong sofa, citing they came from Nottingham specifically for me but couldn't wait 15 minutes. Days later, frustrated, I decided to pay £60 to resolve the issue. They accepted and provided a date two weeks away, stating the driver would be in my area only on that date. This contradicts their earlier claim of coming specifically for me from Nottingham, justifying the £60 charge. Additionally, I question why I have to pay for the pickup of the wrong sofa they delivered. Two months before these incidents, I ordered a table, and it arrived scratched and damaged. While I initially decided to keep it, given the ongoing situation, I now intend to claim a full refund for all my items. I've reported the company to trading standards and will pursue a small claims court case if I don't receive a full refund. My advice: stay away from them. They somehow manage to delete negative reviews from everywhere.
GJW
Jan 18,2024Great quality furniture that is well designed & looks good - all at a brilliant price. We have ordered several items from them now, and we love them all!
Tracy
Jan 18,2024Excellent product at an unbelievable price. Arrived on time. Outstanding delivery. Just wish there were more companies like My Furniture.
Sheila
Jan 18,2024Purchased a console table and mirror for a hallway. Delivery was great. Driver very friendly and professional and even carried the bulky items into the house. Had a few problems with the console table, which was resolved both quickly and efficiently. Would definitely recommend this company
customer
Jan 18,2024quicker than I expected
James
Jan 17,2024Excellent service and quick delivery
mark smith
Jan 16,2024Hard to tell what furniture is like online but the chair we bought was exactly how described and very comfortable and it looks great
James
Jan 16,2024Top quality furniture with a great service and quick delivery. Third purchase from this company and it won't be our last. An easy five stars. Thank you James M Edmond.
Michelle H
Jan 15,2024Chairs are lovely and we're really happy with them. They are firm but not uncomfortable. Delivery was fairly swift and on time. We were given a 2 hour window which was really helpful. The boxes are massive and won't go through a normal size door. Be aware if you want to hold onto the boxes for returns, we didn't need to return, so my kids have loved having a massive cardboard den each.
MRS GERRY BURNHAM
Jan 15,2024Came the next day! Stool exactly as described - perfect!
Bertha Wardrobe
Jan 15,2024when i bought some furniture from them i was happy with their service
Giedre Gabrenaite
Jan 15,2024Great furniture and very smooth delivery process.
Beth
Jan 15,2024Outstanding customer service. Quick delivery. Beautiful quality furniture.
Denise Fitzpatrick
Jan 14,2024Hi bought another table it’s beautiful ! It arrived in a box that was well packaged so it wouldn’t be damaged on arrived.I would recommend them to everyone. I’ll be buying more hopefully soon! :)
1 Mark Street, Sandiacre, NG10 5AD, Nottingham, GB
http://www.my-furniture.co.uk
Neringa Petrusiene
Jan 25,2024Amazing shopping experience, got delivered very fast and the chair was exactly like shown in the picture.