My Holiday Guide is a modern-day innovative travel company that strives to constantly improve service and product.
We guide you to experience the excitement of travel by inspiring destinations.
I spoke with Robert regarding booking a holiday to Disneyland, he was very helpful and polite, I would recommend.
Very knowledgable advisor, prompt with replies too. Thankyou Scott!
Robert was really helpful with finding a Disney package holiday that suited us. He changed times to accommodate small children and also found us the perfect hotel. We had an amazing time and can’t thank him enough!
Prompt and efficient customer service.
Scott is very helpful providing all the information and details that I need to know about the trip.
Kevin was very helpful in finding a suitable holiday with all details and pictures sent to my inbox. He also followed up to see how things were going.
Robert was fantastic and very professional. He was able to help us with absolutely everything about our holiday and made things extra special. We had to make sure it wasn’t a scam because it was almost too good to be true. Will 100% be booking with him again. 10/10
Robert was very helpful and kept us informed
Katy was really helpful from start to finish with assisting in providing different quotes for different dates and party numbers. Although we decided to postpone our trip until next year, would deffinitely come back to have her assist us booking then.
Found them through Facebook advert and enquired about a trip to DLP, Katy was super helpful and answered all my questions and no pressure to take it further. Highly recommend trying these for your next trip
Very poor communication and customer service. As a family of 5 we booked a short break to Disneyland Paris, unfortunately on arrival to the park our tickets were cancelled. We were refused entry to Disneyland leaving 3 very upset and tearful children . After a lot of queuing at various desks trying to resolve this issue it was confirmed we did not have park tickets all though we had paid for them. We managed to speak to someone from this company by telephone and was told it was our fault because we had been in and out of the park and that’s why our tickets were invalid which was a lie and untrue. The operator managed to magically activate our tickets over the phone . After our trip we complained to various people at this company and we have had zero replies and customer service. Do not book with this company once they have your money they take ages to reply and move on to the next victim
I had really good experience recently with Alex regarding my Europe trip
Great customer service; Eric was prompt and extremely polite. It takes a patient travel consultant to plan a family trip. Thanks for yoyr understanding Eric.
The agent(Eric)was very infomative and tried his best to meet my expectations about my holiday tour in albenia..wegot some new suggestions from him and im happy about the tour price as well.
Kevin at my holiday guide was fabulous from start to finish. The day before we were due to leave I needed to sort my flights tickets, couldn’t do it, panicked and messaged Kevin. He calmly walked me through it. Job done.
Alex helped me find. Deal for group of us to go away. He was very responsive and informative and did his best to help us in the end we decided not to book a package deal. Thank you for your help today
I made an enquiry regarding a holiday and within minutes I had multiple options. Scott was very quick, efficient and productive in getting me quotes. Couldn't fault his efforts to get me a holiday sorted 🥰
Eric was brilliant! He is very professional and found exactly the holiday I was looking for. He is a asset to this company excellent customer service.
Kevin was my advisor, very helpful and prompt with replies to my questions. Great hotels in excellent locations. Good choices for breakfast. Ideal tram routes for sightseeing. Just wish train tickets were in English so we could work out the stops for the stations. Overall great holiday
Donna
Aug 26,2024Robert was quick to respond and sent a few options for the holiday I was interested in