Exceeded expectations
The most amazing customer service and products. Fast shipping, quality made neon lights. Really lovely business. So kind and prompt with their communication. Will definitely recommend and purchase from them again.
The product is amazing Wish the time can be quicker
Excellent service right from the word go. Very professional and friendly.
Great service and great product.
Second time using this company - they are the best! Great customer service, great communication and packaged to perfection
The product was beautifully made and I'm very happy with the quality. Simple to setup and well packaged. The reason why I didn't put 5 stars is because It didn't arrive on time. I had to contact customer services 3 times to chase it up. In the end a gentleman responded over the phone and dispatched the item the following day but it took 20 days from placing the order to receiving it. Considering I paid £20 for 10 business day delivery service. If you can improve on your status updates and maintain the delivery times , I would gladly support you again and order more products.
We have just received and opened our neon light and it is absolutely beyond our expectations. I am really impressed with the quality of the light and the acrylic surround, the supplied items and a little treat that was swiftly snaffled by our child! The dimmer is excellent and is effective as well. The service was fab & prompt - dispatched right on time and no delays. We will be purchasing again without a doubt.
Great signs! Ordered two custom made and one predesigned! All came quick with great packaging! Customer service were easy to talk to and the signs colours are fab!! Overall an amazing finish!
I'm happy with quality of products. Communications with customer services was great. Delivery was quick.
Order arrived today, well packaged, and it's fantastic. All the guys at Neon Vibes UK are very helpful. Am going to order 2 more neons as I am that impressed !! Keep up the good work you guys !
Excellent product! Really pleased.
Got two red Cross neon lights for my room changeover and I couldn't be happier with the signs. The colour is vibrant and it lights up the whole room beautifully. They comes with a remote (which I didn't expect) that allows you to change the brightness of the signs which I'm looking forward to using. The signs are also very strong and I can't wait to hang them both up. The signs look exactly like pictured and I am not disappointed in the slightest :) Thank you Neon Vibes UK!!!
quality of my neon light is very good and excellent value for money as soon as I opened the box I realised the light had the wow factor YES I recommend this company
Perfect product at a great price with speedy delivery .Nothing to complain about so 5* from me.
Fast shipping, great range of products and high quality. Would definitely order from them again and have recommended to friends and family.
Such a great company with really helpful customer service ! Could not recommend them enough. From what I found as well they seem to be cheeper then most places. My sign came out great. I lost my dad in jan 2020, he was from Egypt and loved speaking to me in Arabic (no I can’t speak it) so to be able to get a sign in Arabic as a way to remember my dad means the world to me.
Wow, what a gem to find!! After searching through countless online companies for a Neon sign I came across Neon Vibes Uk, mainly attracted due to their discount offer, which I may add I forgot to include in my payment, I spoke with them online immediately on a Sunday afternoon and they refunded me the discount straight away, not only fabulous customer service that kept me informed with my order but also an amazing choice of signs at a good price. The sign has finished off my kitchen and I just love it. My daughter now wants one and I will definitely be ordering from them again.
Purchased a LED light recently and very happy with the product and customer service. There was an issue with the power adapter and Mike resolved the issue in a timely and professional manner. Highly recommended if you are looking for LED lights especially from a company that has excellent customer service such as this. Will be looking to purchase again in the future!
Chris Walls
Jun 03,2021A fabulous offering Delighted with my order that is for a record store Customer support was amazing Highly recommended