As one of the largest privately-owned direct mortgage lenders in the nation, New American Funding is dedicated to helping families and individuals improve their quality of life through homeownership. Headquartered in Orange County, California, NAF has quickly grown to become a leader in the home loan industry.
Kathy Baca made this whole experience GREAT! She goes above & beyond! Sheβs the best!
Very knowledgeable and supportive made my Transition very easy and had very good experience recommended for all my family and friends
The quickness of how this whole process went, especially as first time home buyers.
Super helpful
Everything in my process was quick and easy all I had to concentrate on was finding my home and NAF really worked with me at closing on my first home and Iβm grateful for the support and the help Tania Bravo my agent and the realtor the provided for me
New American funding made buying a home for the first time simple and easy. I would recommend them to anyone looking to purchase a home without the hassle of bringing documents to your lender face to face or through mail. I was able to do the entire process from my phone which was extremely convenient around my busy schedule.
Everything was quick and easy. Was able to ask questions and felt informed the entire time.
I am writing to express my sincere appreciation for the exceptional service I received from Scott Monroe during my recent loan application process. Scott's professionalism, knowledge, and efficiency were truly impressive. He patiently guided me through each step, clearly explaining complex details and promptly responding to all my emails and questions. His positive attitude and clear communication made a potentially stressful situation much smoother. I was particularly impressed by Scott's helpfulness, ability to find creative solutions to roadblocks, and willingness to go the extra mile. This knowledge and professionalism helped ensure a smooth closing, saved me time and frustration, and ultimately contributed to the successful approval of my loan. Thanks to Scott's expertise and dedication, I am now able to achieve my dream of homeownership. I am incredibly grateful for his assistance and would highly recommend Scott Monroe to anyone seeking a loan.
The people were great to work with. The process was easy, very convenient, and quick.
The help and time Jason gave us to work through the process.
Everything went smoothly
My loan officer, Keith Bradley, was extremely helpful, patient and knowledgeable. He is a true professional and made the stressful loan process easy.
She's amazing and very knowledgeable. Could not have asked for a better experience. So easy to deal with her and she took away all the stress.
Chris and team are out standing 10 stars
Highly reccomend
I would recommend NAF to anyone looking to buy a home. Buying a home is very stressful, but NAF made it easy to understand.
Jesse was great to work with! Very informative and direct throughout the entire process of my loan. I appreciate the extra effort he put in to make sure I was comfortable at every step. I would highly recommend him to anyone looking into home buying or any services.
I sent an insurance check to be co-signed and direct deposited to bank account. Check was not direct deposited. They mailed the check back, which was fully endorsed. Now I have hope the check is not fraudulently deposited. After two phone calls and talking to a supervisor. No one can tell me why check was not deposited and my phone number was on the form for processing.
My mother and I worked with our local NAF broker for 2 years and 23 days to obtain a refinance on my mother's home to make necessary improvements to allow her to remain in her home at her age. We were initially told "This will close very quickly, easy refinance." With every day, a new promise never delivered. Communications were non-existent unless I initiated contact. Promise after promise of closing followed by excuse after excuse of why it wouldn't happen that day. This broker promised us we were close to closing and would be safe to start renovations as the money would be in our hands in 3 - 7 days. Needless to say, after 750+ days of my constant badgering, there still is no closing, no money and my 80 yo mother has moved out of her home of 25 years having spent 15K that she didn't have for partial renovations; unable afford the remaining things needed. Do not trust this company, period. Their computer systems are trash (according to the majority of excuses over the last year) and employees/vendors do not care about anything that doesn't bring in big money for more diamonds and LV bags.
Mickey
May 06,2024I was always informed when updated documents were needed and Miss Pruett went above and beyond to facilitate my closing process from many miles away.