As one of the largest privately-owned direct mortgage lenders in the nation, New American Funding is dedicated to helping families and individuals improve their quality of life through homeownership. Headquartered in Orange County, California, NAF has quickly grown to become a leader in the home loan industry.
Everything from start to finish happened exactly like they said it would and in a timely manner. My agents were available whenever a question or concern came up. I would recommend NAF to anyone looking to purchase a property. Honesty and transparency were second to none!
Excellent overall service
Very professional and communication is amazing
Great personal service!
Straight-forward and easy
Crystal was helpful and others really did not bother much about communicating and informing everything on time. You should give good faith estimate and list of documents needed for a fast process. At times this is frustrating and ended in more payments that was not originally stated
This was our second time working with Brittani and she is terrific. Brittani provides knowledge, support and advocacy during the entire process. We really appreciate her and have/will recommend.
Everyone who was involved in this process including the Notery was Stellar!! Veterans reach out to This company if you are considering buying or refinancing. Thanks Carl Nelson
I wouldn’t recommend anyone else other then this team to anyone looking to buy a home !
Cody was super informative and patient with me. When I initially started the process I was super hesitant and did not want to get scammed. I had tried so many local options to try to get my refinance and was turned away. Cody helped answer all my questions and responded promptly and courteously. Zoey also helped keep me up to date once it switched to processing. They both were extremely flexible with their time frames to work around my busy work schedule and family/school activities with the holiday season. I am super relieved that everything came out smoothly and would definitely recommend them to help other single parents like myself
Everything was clear and happened in a timely manner. A fantastic experience!
Chris Trombley & Lee Miller make a great team to get your mortgage application approved & funded.
Julian Moss was very knowledgeable and helpful during the process. Answered all question I had as fast as he could.
It was very easy to work with James and NAF there very quick at getting me into my home and very nice
Everything was great on NAF's side. MR (loan officer) and CL (processor) were excellent at communicating. I couldn't believe how quickly (and easily) I was approved for my refi. NAF uses a national network of services providers to do the background checks, appraisals, title search/insurance and other details of mortgage loans. You may get calls from different states to request documents or schedule appointments; you also may have to be your own advocate to get the best services from the appraiser and closing company. According to my loan officer, NAF services their own loans, so you won't have to figure out where to send your check each month. The Notary/Closing agent, SO, was lovely. We signed the documents on a Saturday (12/21) at my home. I am not happy with the firm, Closing USA, however. MR communicated to me that my loan had been funded on Friday morning (12/27/2024) California time. (There's a three-business-day required waiting period on refi's. Christmas interrupted the 3 days.) I got a call from a woman in California on Friday evening confirming my address for Fed-X for some checks, but cash-out funds have not been wired into my account by Closing USA as of today, Sunday 12/29/2024. The closing company knew the loan was to be disbursed on Friday and took no action to let me know why it would be delayed. Closing USA's Loan Proceeds Delivery Instructions document did not address delays due to time of day, closing early on Fridays, or other events that might affect disbursement. I think the take-away is that NAF keeps tight control over their parts of the operation, but it's harder to manage the contractors. You need to be as responsive as you can be and protect your own best interests with the closing company. Note: This was refinance transaction, not a purchase.
Amazing experience
Great teamwork from the start. Chris and Alyssa made it Clear they would be with me every step of the process, and they followed through!
Very honest and very helpful throughout the whole process!!
Great experience. Very informative on the processes from start to finish. Toni Grifa and Kim Ung were amazingly helpful and professional. I will tell everyone to look into New American.
Michael
Jan 04,2025Great team work who had my back the whole time! Thank you.