Care planner support has been great all the way communication has been effective
Excellent Tamera she is a very trainer.
Excellent customer service from care-planner as usual. Tobias was very helpful and knowledgeable about my computer problem and helped resolve the matter within a few minutes.
Tam was great, her attitude was most welcoming, down to earth and human. Her knowledge of the software shone through
Has been great
We are very pleased with how the Initial training went and how straightforward and easy to use CarePlanner is, and that's thanks to Alex. He explained things very well and really helped us engage with the service. He answered all our questions and we felt very taken care of, so we are generally happy with the service so far.
I was having a admin issue removing some training that i needed to remove from the system. I asked for help via the careplanner support, and my query was answered straight away with the solution to my issue. The careplanner operative was very detailed and concise with his solution which ended up being an easy fix that i was able to do straightaway on my laptop. A great service and i was very happy with the response to my query.
Support from Lauren was excellent
When I had a problem with care planner, they were quick to respond and look into it . The communication was professional and friendly. I was really pleased to know I had back up support for the planner.
All the support staff have been amazing. So helpful, kind, with plenty of patience etc. One outstanding for me is Joseph he has been incredible.
Always very prompt response to any queries raised and CarePlanner ensure issues are fully addressed and we're happy going forward
Easy and straightforward system in place to help sort out problems. James was very helpful and knowledgeable.. My problem was resolved quickly.
My query was resolved quickly, professionally and easily. The issue was identified and I was sent images on how to fix it which made it very easy. Professional and friendly email contact
System is easy to use nd the staff are friendly and helpful
always helpful
Tamara has been so good. Patient and the training was great. Good value for money and does all its supposed to.
Great easy to use system, is time saving and making my daily business more time efficient. Leanne is a great resource and a very patient teacher.
Thank you Adam from CarePlanner for your exceptional support and guidance! We are saving so much time now with the Invoicing and Timesheets following your excellent assistance! :)
Easy to navigate and update details, user friendly
Natalie Van Beek
Mar 24,2022Lauren our account manager has been wonderful during our transition! I would highly recommend Lauren and Careplanner, and we are thrilled to have made the transition to Careplanner.