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We will collect your vehicle anywhere in England & Wales free of charge
Reviews 145
Simon Thelwell
Sep 05,2023I couldn't be happier with service I received from NWS, even though I had a big job, the communication (via email and phone) with updates from Josh and the team was excellent. I must say the courtesy car was a real life saver. Thank you to all the team at NWS.
Consumer
Sep 05,2023Good service, very friendly and informative. Reliable garage they get back to you when they say they will which is a nice change these days. Cam belt change on f pace 3 litre TDV6
DT
Sep 05,2023Price as agreed & ready to collect on time. Good service all round.
Steph taylor
Sep 05,2023Absolutely fantastic! Fit me in asap to get my car sorted. Couldn’t thank ashley enough! Thanks again
Daniel Isacson
Sep 04,2023Nathan & Josh were very helpful, with their in-depth knowledge they were able to assist my mechanic in Sweden, who also he, was very impressed by their experience.
Lucy Pye
Jul 23,2023I would strongly recommend you to go directly to NWS and let them do the work for you rather than buying their product and going elsewhere!! I made a big mistake of not doing that, The customer service I received from start to finish from Ashley at Nws has been phenomenal he has wanted nothing more but to get my car up and running and my car back on the road as quickly as possible. Which he has done so, he has gone above and beyond to make sure I’m happy and I couldn’t be happier with the customer service’s it is second to none…I’m back on the road it drives lovely, absolutely spotless. Just now to put the Engine to the test will update you on here if not so far so good. NWS have been amazing thank you.
Jonathan Bell
Jul 15,2023I was introduced to NWS via my local independent LR service centre for suppliers of top quality replacement engines. However, I had my own issue on my LR Disco 3 when I was passing NWS. Josh was great and managed to check the fault history and reset all faults. Topman and top business indeed. Highly recommended. Many thanks for your help Josh and the NWS Team.
Martin Webster
Jun 28,2023Called Monday morning to see whether NWS could take a look at possible FNS brake calliper issue on our Freelander 2 that we’d identified over the Weekend. Ashley asked if we could drop the car off, as soon as, they’d hopefully, at least, get the diagnostic element done that day and come back to me with findings and timelines etc. When I dropped off the car I asked them to check if / when Service was due (based on current mileage) Note: The vehicle’s previous Service(s) / Inspections, since it’s purchase, have been carried-out @ NWS. As Interim Service WAS ‘overdue’ (my oversight) it seemed logical to add this to requested actions. Later that morning I received an update call confirming calliper issue and proposed resolution / £cost etc ( this is standard practice @ NWS so you always know what’s required and the rationale behind parts / work proposals to address - this Estimate info is then forwarded via email to request ‘go ahead’ confirmation - so you always know where you are £cost-wise etc). By late afternoon the car was ready for collection - with Service elements all done too. So with an expectation at start of day that we might potentially be without the car for a several days - all sorted (& more) in less than 8 hrs ! Brilliant service and support from NWS Team again ! Thank You - very much appreciated & credit where it’s due !
Gary Hogan
Apr 27,2023There are very few businesses that provide this level of reliable, friendly and professional service. NWS Motor Services exceeded our expectations and also exceeded the standard of service we'd had previously from Landrover themselves. Initially we were looking at a very costly repair on our vehicle but after NWS carried out a thorough investigation they were able to get to the root cause and save us several thousands of pounds.
Rich Mort
Apr 22,2023Josh very helpful and came up with a variety of options to maintain my Land Rover - Land Rover Main Dealers could learn a lot from this approach. The work was done quickly and to my satisfaction - courtesy car was provided at no extra cost (unlike Hatfields of Shrewsbury who charge you £20!!) - NWS now have my custom going fwds.
mike
Apr 13,2023Excellent service and the product they supplied was was really nice, clean and well presented. The engine they supplied started up great and their service was on a professional level. Would recommend to everybody and will be using their services again in the future
charlie B
Apr 12,2023where do i start !! NWS through Motoreasy replaced my Discovery engine early last year at a cost of £10k , by the end of 2022 the disco was drinking oil, well within warranty i assumed NWS would get it fixed for but no way! they wont collect the car ( im 100's miles away and cant drive the disco) so they said we're pay £400 max for a local garage to repair - well when the garage started work they found NWS hadnt changed the oil-pump and this needed replacing ( thought we had a new engine??) this repair cost £1300 which ive had to pay and also lost 3-4months use of the car now the garage says theres a wistling noice from the turbo seals ... again shoddy workmanship from NWS - where is this going to end? IN COURT VERY SHORTLY AS I HAVE A VERY SHARP LEGAL TEAM Trouble is your reply gives i away - i am your customer as i have had a replacement engine from yourselves - even if Motoreasy contributed to the costs im still your customer - please share your email address and i will send you photos of the oil pump and seal that clearly shows it is old and hasnt been replaced
Jordan
Mar 08,2023I called this company and spoken to nathan the MD. I had a problem with my SDV8 land rover he said come down we would look at it for me. Turns out while i was there the car seized at no fault to theres due to being advised the bottom end had given up they looked at it for free and could not of asked for a better team plus they did not charge me a penny. Highy recommended and would use again.
DA
Jan 30,2023My Evoque had been in my local garage for 3 weeks waiting for parts / guidance from Stafford Landrover which they did not received. We had to have the car back with faults still on it. I Called NWS motor services this am as found on the internet as Land Rover Specialists and cannot believe the difference in Customer Services! From calling at 10:30 for the initial query to them, confirmation they had it, travelling to the garage about an hour and having the work done it was all done and I was on my way home at 1:30 pm. I called Landrover first thing to be told £180+ VAT to just diagnose even tho we knew what they problem was and they have emails from the other garage. Thank you so much Ashley and the team! The service you provide was great and would recommend these.
Louise Crompton
Jan 24,2023Great service & really pleased with the end result
Matt
Jan 19,2023NWS did a fabulous job, so professional, so willing to explain and all on time.
Customer - PJ
Dec 07,2022Not my first visit and although only for my cars MOT today the experience is, as always first class….friendly staff, knowledgeable, helpful and above all very professional. Would certainly recommend.
Nick Billington
Nov 07,2022The service that Sam gave me with my Jaguar was superb, he kept me informed about everything that needed doing and when it will be done. I could not fault the work of the service. Thank you all.
Claire Plews
Sep 08,2022Just been today to pick up our Range Rover sport that Nws have put a brand reconditioned engine in , we travelled 3 hours from leicester by train, nws kindly picked us up from the train station , the service we received with them was brilliant from start to finish , Ashley that we dealt with today was polite , knowledgeable and his customer service was perfect , we used this garage even though it was a 3 hour trip as we went on a recommendation that they were brilliant, they didn’t disappoint either , thankyou Nws and especially Ashley for your help and kindness , claire and mark peel
Stephen
Sep 06,2023Great service Kept informed throughout the process Friendly and helpful staff Good value for money