The website was easy to navigate, I ordered the items and they were dispatched and delivered swiftly and well packaged. The items themselves were of great quality and well made, unfortunately one of the pieces was damaged but the customer service was second to none and the new piece was with me within 48 hours, best service I have received for some time!
Good quality and fast delivery
No complaints. Delivered in good condition.On time.
Very disappointed, too small,
Amazingly quick - ordered one afternoon and my grandson's chess set was delivered the next afternoon free of charge. I am so pleased with the 10" magnetic set - it's beautifully made and there is perfect storage for all the pieces as the board folds. Can't wait to give this to my 7 year old grandson who is new to the game of chess.
Very happy with Chess board and pieces. Very quick delivery and was able to track the delivery from start to end. Good quality products and affordable prices.
Lovely chess boxes, quick delivery and a good price, thank you
Quality of every piece, board and box is amazing. Service was brilliant. Had a damage issue via courier but this was replaced promptly after a swift response by email. 10/10 overall. Would recommend this company to anybody.
Fantastic product, great to deal with and highly recommend.
Fantastic Site & Quality products Arrived quickly! Very happy!
Good customer experience
Beautiful chess set, and because of an issue with a product we ordered. We were able to choose an alternative. Which was a fabulous set and really happy with the customer service. Much appreciated.
The products are absolutely gorgeous. Also, they were very carefully packed and arrived in perfect condition. Thank you!
Great customer service, superb quality. Very good value for money.
The efficiency of the ordering process & of course the quality of the chess set. My Grandson was delighted with his present! Thank you.
Just giving this Official Staunton Set 5 Stars would be an injustice to this amazing exact 1850 Jaques replica. I've been collecting Staunton chess sets for over 50 years and this is the most accurate replica of any Jaques set I have ever seen or owned. The awesome exquisite hand-carved knights are a sight to behold. If you placed this set next to an original 1850 Jaques set, it would be hard to tell which one is the original. An heirloom museum quality set. And the extras that come with this set: Lozenges attached to the green felt bases, the period-looking antiqued green labeled wooden box, and the Certificate of Authenticity and its related documents. WOW! I hope that every serious chess set collector takes advantage of this magnificent offering. Many thanks to Carl Miceli for offering this dream set available to collectors.
Very quick delivery! Product is exactly how described and good quality!
Excellent beech chess boxes. Excellent quality, great price, even better to get a discount for multiple purchase, fitted my chess sets perfectly, and I will be buying some more. Highly recommended. Thank you.
The site looks absolutely wonderful and is very easily navigated. However the shipping costs are outrageous for the time it takes to ship, plus I had to pay taxes which before buying wasn’t mentioned anywhere. The pieces themselves are adequate, the vilt pads on the bottom are a very cheap looking light green and not finished too nicely, and the wood has quite a few imperfections. The details in the pieces are sometimes wonky and don’t look like they have been made with a lot of care. If I had the opportunity to return my purchase and get back my money as well as shipping and taxes I would do so in a heartbeat sadly… The pieces are fine, the website is fine, and everything is fine. However, for a company calling themselves official Staunton the quality and love for chess pieces is severely lacking and disappointing.
Mr miles hanson
Jul 02,2024Great chess set very happy!