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Reviews 302
Jay
Dec 23,2023Had good experience in the past. However, once I received a defective boot, tried to contact them three times through their website/email without any response. They are not associated with BBB and don't have phone numbers on their website. I was told they moved their corporate headquarters offshore and have been having problems with customer service ever since.
Tiana Mulhall
Jan 22,2022It would've been a 4 or a 5 due to quality, comfort, and insulation, but fell apart crazy bad, the material at the spine of the heel frayed and opened up by the 3rd use.
Charles
Jul 18,2020Bought a 6" inch tactical boot with CSA rating. After a week of long walk, the outsole crack and came out. Unfortunately, i could not returned it to the store and it will cost me a lot to replaced the whole sole. Waste of money. Not buying anymore this boot.
Angela Ventura
Jun 18,2020These are the most comfortable boots I have had in my 20 years of EMS. And they are affordable. My current pair has held up for 2 years. I have the women’s 9” with SZ.
Christian
May 13,2020Au mois de mars j'ai commandé 2 pantalons, j'attends toujours la livraison, j'ai contacté plusieurs fois le vendeur à chaque fois j'avais une nouvelle date et maintenant on ne daigne plus me répondre. J'assimile ce site à une arnaque et je le déconseille à tous.
LEO USA
Apr 16,2020Seriously don't waste your money or your feet, these are a cheap knock off for the same price as leading brands such as Magnum.
Kay
Feb 07,2020I bought a pair of the 6inch original swat work boots and within 2 weeks of just walking in them the leather started lifting off the two. I called the company and sent pictures and they said they can't do anything for me except they gave me a 15% coupon to buy another pair. When the boots are $180 plus tax, I just can't afford to replace them so quickly. A month in and the leather is a mess. At this rate they won't last 6 months. I've been buying and wearing work boots for a long time and I've never had anything like this happen before so I don't think it's anything I'm doing, just the quality of the leather. Very disappointing as they are very comfortable.
Matthew General
Jan 01,2020These boots could be fantastic. Some aspects are great. However, I don't think anyone that has had to melt shoe shine and polish boots for parade and inspection would ever use these again after having one pair. The leather portions of the boot dont polish to any reasonable standard and scuffs are beyond repair. Also both zippers have broken with little wear and tear. So, I could replace zippers for $50.00 or more but why would I bother rather than moving to a better product or another company. I wish I could write a better review.
Yuri
Oct 03,2019I bought the brand new pair of Original SWAT boots classic "6" model #112001 in Value Village store.Some times you can buy the brand new staff in Value Village.The boots was newer worn with all labels.As shown on the advertisement of the boots where is the 100% waterproof membrane.But when just small water drop comes to the surface of the boots it comes inside and my socks always wet.I contacted to the company customer service but representative said it's no warranty if it was bout not from official retailer. In the and-BAD QUALITY,NO WARRANTY!!!!!!!!!!! Yuri (647)588-3353
Corinne Crouse
Aug 15,2019These friggin boots saved me from getting poked by sharps downtown Vancouver. Thank you.
Lee
Feb 15,2019The threesome relationship that Kristina is in ruined the whole series. I don’t understand why the writers thought this was needed. You must be hard up for good writers.
Nalinie
Apr 27,2018Awesome. I love SWAT. Regards from The Netherlands
Tammy Hall
May 23,2017Original SWAT boots are amazingly comfortable !! All day at the range and no aching feet! I can not wait to get my summer shoes to stay just as comfortable in the heat as I do during the winter! Thank you for a great product !
Cardwell
Jul 15,2016I bought a pair of original s.w.a.t. boots and 6 months later i have a huge whole in the heel. Ive emailed them about there 1 year guarante and they havent responded, its been a month!
Robert Levine
Mar 29,2016I ordered a size too small originally (my mistake), had a replacement pair of boots in 3 days while I sent the first pair back with a return number (NO hassles or problems- just the opposite, helpful AND pleasant. Just got the credit for the first pair. Happy Customer.
Greg
Mar 21,2016This is my 4th pair of Original Swat boots. My first pair years ago was comfortable and lasted a very long time. The second pair was also very good. The 3rd pair was too large (couldn't find size 10, had to go to size 10 1/2) and is now retired as an occasional working boot for gardening. Recently purchased a 4th pair, size 9 1/2, and are too small. But the real problem is the boot material seems much cheaper, almost like a type of plastic. The left boot has a very loud squeak with every step. I'm sorry to say I'm looking for new boots from a different manufacturer now.
Tony
Mar 16,2016I had a question and my email was answered within 30 minutes.
Bob Kikkert
Mar 12,2016I ordered a pair of boots that were delivered within one day of the order. However, the boots were not suitable for me so I phoned to return them and asked for a refund. I had no problem whatsoever with the product only that it was not suitable for me. The lady who responded to my request was very friendly and responded to my request with professionalism and positivity. Her name is Tammy Johnson.
on
Mar 09,2016Came quite quickly. Excellent quality!
Veronika Cham
Aug 17,2024Very bad customer service. We got an issue with delivery, I have sent the email but they have never came back to me. I will never ever use this company as they are not serious