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Ovago goes the extra mile in getting travelers to their destination, safely and securely. We are an international online travel agency that provides the best travel services that help people from all over the world to purchase plane tickets at discounted and affordable prices.
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From one-way flights to round-the-world trips, from any airline or any destination.
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Reviews 778
Vishal Patel
Dec 02,2022Rufus did An amazing job to help with booking
DrT
Dec 01,2022FAILED CUSTOMER SERVICE 101: When there is a problem, Candy should address it the 1st or 2nd time and not when I have to resort to making a dispute with my credit card company and only then contacting me, if only to demand that I remove the dispute before you consider whether to refund my tickets! That after you sent an email because flights changed by a full day and you offered a refund but when I hit the "click here" the link was broken! Oh and the credit card companies ruled in my favor! Thanx for the lesson to stay away from Ovago!
Victor Tarigradschi
Dec 01,2022Fast service by Nigel
Ryan Mannion
Nov 27,2022Don’t waste your breathe or money. Horrible experience cost me a lot of money and customer service deflected all responsibility for the last moment cancellation. The customer service may be worst than money lost. I wish I could just speak with someone there that is willing to service me.
Colin Gillespie
Nov 24,2022Dealing with Ovago has been a total nightmare for my wife and me. We purchased tickets for a trip back in 2021 but the airline ended up changing the schedule. We were offered the option to cancel and receive at least a partial refund or travel credit so we took the opportunity. We canceled the flight and submitted the refund request which we never received any solid response on until a few days ago when they said it was rejected. During that time we called constantly to see if we had received a travel credit during which time we were continually informed that they were waiting on a response from the airline. Eventually, we called the airline and they said they had approved us for a travel credit, but by that time a year had passed since the time of issuance. It certainly appears as though Ovago was avoiding giving us a solution so they could take our money and run, and delaying the issuance of a travel credit so that eventually the option would expire. This whole experience has been extremely frustrating and lost us about $1600 which is a lot for a couple of college students who just wanted to visit their family out of the country. At this point, we are ready to take legal action because we were lied to multiple times, and hung up on, and in general, Ovago avoided giving us a solution so that they could keep our money without giving us any sort of benefit.
B Zak
Nov 21,2022Great service, Volt really helped me out get what I was looking for. Highly recommend.
Zvi Atlas
Nov 15,2022I looked for an urgent flight from TLV to Chicago . Prices I got from all over are very high and a lot of the regular flight I am using are sold out. I finally got the website address of Ovago and to my surprise I received an awesome assistance from Raavi. She helped me to locate the best option and when this was not available she found me another route and all the time waiting with me online to make sure all was OK until the final approval. In my next flights I am sure I will come back to Ovago and to Raavi
Deepak
Nov 15,2022Cheaper tickets come at a huge price- lack of customer service when you need them. Call Holds can be for hours (really) , e-mails will not be answered, no one at OVAGO will own your issue and if you buy from them, the airline will not be able to assist you at all. My issues took 2 months to resolve no thanks to OVAGO. A note to the ceo of the airline got things resolved by booting OVAGO trace on the ticket. You get what you pay. For me, I stay away. Oh! They will surely reply “concerned” as you can see the trend below. It’s a gimmick. 2 months they were not concerned
Andriana
Nov 08,2022Enzo was really helpful in trying to get me a good deal. Very professional and patient
Jermaine
Nov 08,2022Ovago is the biggest scam of a company. After COVID-19 they charged me $100 for an airline voucher which is supposed to be free. After a year of back and forth they confirmed a flight, then called two weeks before my trip to tell me the airline rejected my ticket. The balance is now $978, taking the ticket total to $1,500 with my credit. After two days of hour long calls with representatives and checking the airline site directly, airline tickets were cheaper than third party. I told them this while being on the phone with them and they referred to an ITB ticket but could not explain what that was or why it is more expensive. With regards to the price seen online directly with the airline, Ovago states that this is a public price that anyone can book, but apparently not Ovago... I had to book a flight two weeks before my trip directly through an airline.
C.J. Tuttle
Nov 08,2022Chanel was great, she worked with me through multiple fare changes and my credit card being declined the first time. She stayed with me the entire booking process. I will be returning
Sharon
Nov 06,2022Thank you Karol K. for being so helpful in booking my flight to Tel Aviv- Ben Gurion airport.
Pam Price
Nov 04,2022Enzo was very helpful in finding different options to save money and time with our flight to Spain.
Paula Reis
Nov 04,2022Very patient and informative. Helped me to book my flight right now at the end of the year, when it is too crowded and expensive. We could find a good deal, with no high prices or too many stops. It is worth chatting with them before buying your ticket.
Bree
Nov 03,2022Eden made the experience great. We had chatted with a previous representative who gave us incorrect information but, Eden was able to assist with a solution that ended up working out for us. Thank you, Eden!
hernando quintero
Nov 01,2022Very easy to use website. And they paired me with a live assistant who helped me find an even better deal. Augustin was very helpful and guided me to book my wife's flight for the holidays.
Luis G.
Oct 31,2022Augustin K. was super helpful and very patient. He really made sure that I understood the booking, especially when I had inadvertently booked a flight that included an excessive layover of an entire day! Thank goodness he alerted me to this or I would have been very unhappy! Thanks, Augustin K.
Joy
Oct 30,2022Raavi is great! Such a wonderful experience to work with a professional
MKS
Oct 29,2022Agent Cesar from online chat was very helpful to get my booking done. It is my first-time experience which is good.
Varun
Dec 02,2022My first time with OVAGO, so it took me a little time to get comfortable with the process. Caleb eased the experience for me and was super responsive and helpful to get my tickets booked. The best way to book a ticket through this site is by calling them. You might have to wait in line for a few mins, but the agent (Caleb) did his best to give me a good deal