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P2P is the international parcel delivery company that covers every corner. We are the safe pair of hands that get your customers’ deliveries to them through our truly global, innovative delivery service. Established in 2009, we are a group of passionate logistics experts who work tirelessly to support e-commerce retailers break down the barriers of international trade, providing parcel delivery services to over 200 countries. We offer a choice of delivery solutions allowing our customers to offer flexibility to theirs. Our P2P TRAKPAK service is the first global tracked delivery solution designed specifically to support e-commerce. We also offer P2P EXPRESS, P2P RETURNS, and P2P UNTRAK, our reliable untracked service. Our strong partnerships with final mile delivery partners across the world means we can get your customers’ parcels to them wherever – and whenever – they need them. We never stand still. And our innovative IT platform lets us talk to your customers in their own local language, meaning we truly offer a quality, global delivery service. Customer care is at the heart of our business. Everything we do is to help our customers because we truly care about the relationship you have with yours.
Reviews 861
Jacco Van laar
Apr 09,2021Mtb zadel besteld uit Uk, alleen kaart waar zadel aan vast zat ontvangen, zadel verdwenen N nu???? Lijkt alsof pakket ergens is omgepakt n zadel gestoken is
Philippe BISSON
Apr 09,2021Et oui...que faites vous avec mon colis 0140NL46287463901 pris en charge le 26 mars Le fournisseur me confirme bien que vous avez le colis en main, cela fait 14 jours qu'il est en transit sur le suivi.....pour traverser la Manche vous devait utiliser utiliser une barque, c'est quand même pas le bout du monde pour envoyé un colis Angleterre au Nord de la France
josealv
Apr 09,2021Colis en stand-by depuis 9 jours je poste ici car vous semblez réactifs et j'apprécie cela. je ne donne pas de mauvaise note pour l'instant mais je constate selon le suivi que mon colis est " immobile " depuis 9 jours. La dernière info que j'ai date du 30/03 et indique " departed geras ltd ". Je sais même pas ou il se trouve. Le numéro de suivi est GER0140NL82536479701 Ça commence à m'inquiéter Pouvez-vous me donner plus d'infos, merci.
Karmen Long
Apr 09,2021Hi I ordered something from Oh Polly on March 28 and it’s been stuck at the Basildon process center since the 31st. I’m concerned about the package being lost because it was advertised to be delivered this week. Tracking number: OHP7790GB74083420401 Please look into this!
Rosetta
Apr 08,2021il mio pacco non è stato consegnato perché non siete riusciti a individuare il mio indirizzo e adesso è fermo in deposito. pessimi! sono quasi due settimane che aspetto, rispeditelo! numero spedizione: M4 610799668
Katline Costa
Apr 08,2021Boa tarde, Desde segunda feira que tentam vir entregar uma encomenda mas como estive a trabalhar não estava em casa. Hoje estive em casa desde as 11:00h e deixaram um papel no correio a dizer que tentaram entregar a encomenda as 12:00 como se não estivesse ninguém em casa. Acho ridículo, eu estava em casa a espera da encomenda e agora vou ter de esperar ainda mais tempo porque o vosso colaborador não quis tocar a campainha.
Giacomo
Apr 08,2021Pacco spedito il 30 marzo, fermo da più di 48 ore a Venlo in "site scan". Ho pure pagato la spedizione garantita in 6 giorni lavorativi. Abominevole. CRC0063GB00602051301 ------ Aggiornamento: pacco arrivato ieri. Salvo solamente il servizio clienti molto disponibile e puntuale nella risposta.
Christa
Apr 08,2021Hi! My parcel has been stuck in Venlo NL since April 2nd. There hasn’t been any updates since. Tracking number is BEA5537GB00201153001. What is the situation of my parcel and when I will be getting it? Regards, Christa
customer
Apr 08,2021Pagato per spedizione celere (5-6 giorni) il 25 marzo. Bloccato il tracking come site scan al 2 aprile a Venlo. Imbarazzante.
Anna Macha-Aslanidou
Apr 08,2021This is the worst service I had been using so far. More like Middle Age. 16 days in transit, even with two days of bank holiday it's loads. I am just wandering if it will reach the destination one day of will be lost!!? Last update is from 25 March routed to destination, sent by me at 23 March. Customer service is a joke as nobody is responding and yes I checked spam bin at my email. Whatever you will advice it's just to waste my time - that's it. TOP5793GB00047222301 that's the order number - I am waiting for update. Don't tell me to contact with the company as I am working at this company!!! And I know how P2P is sending parcels!!!
gnuf
Apr 07,2021Vor über 30 Tagen bei Zavvi bestellt und wie bei allen anderen hier auch, immer noch nichts erhalten... HUT2090GB76314816701 Was ist das für ein schlechter Lieferdienst? Regelt das, damit ich und auch die anderen unsere Ware bekommen und verweist nicht einfach an andere Services. Das scheint ja kein Einzelfall zu sein. Zu der Antwort von P2P: Bringt mir nichts, wenn ihr mir genau das sagt, was ich auch selber über das Tracking sehen kann. Und der Hinweis, dass ich noch ein paar Tage warten soll ist wohl auch ein schlechter Scherz... ich denke ich habe lang genug gewartet. Kurzer Nachtrag: Ist nach 46 Tagen reinem Postweg dann doch mal angekommen. Schwer zu sagen ob sich das Problem von alleine gelöst hat oder ob Zavvi und/oder P2P nach mehrere eMails dann doch was bewirken konnten.
Federico
Apr 07,2021L’indirizzo non è Via Borgomasino 8 a Maglione ma è Via Borgomasino 8 a Moncrivello. Dettagli spedizione: M4 610805684 Numero DdT: ZZYT42HYW2 Numero colli: 1 Peso reale: 2,94kg
giovanni panaro
Apr 07,2021il mio ordine è bloccato dall'01/04 al site scan (217) tracking number 610813221
carolina monserrate
Apr 07,2021Bom dia. Fiz uma encomenda no dia 25 de março no site cult beauty e neste momento está há 5 dias em site scan. Gostaria de saber se há algum problema, visto que fazem hoje os 8 dias úteis em que a encomenda seria entregue. Referência CUL9020GB54879218501. Obrigada.
badman billy TM
Apr 07,2021My parcel has been sat in the Fedex cross border process centre BASILDON, SS15 6TR SINCE 19TH OF MARCH, item ordered on the 10th! It is now hitting a month long delivery with no updates to any avail! Don't tell me to contact the retailer which I did 6 times! Still yet to be dispatched to Royal mail. Tracking number: GER6960GB21400893401
Sheikhina
Apr 06,2021I don’t know why am giving this courier service a star my package from ASOS has bn 22 days in transit. No updates whatsoever. We poor service. Package was suppose to arrive and up till now nothing. ASO2500GB07508316301 That’s the tracking number And also don’t ask me to contact ASOS because they said I should contact you!!!!!
Henrique Coelho
Apr 06,2021Olá! Venho por este meio público tentar obter uma resposta por parte da transportadora da minha encomenda. Realizei a compra no dia 15 de Março de 2021 e tenho feito o "tracking" e até tem tido alguns updates, só que agora está à 7 dias em Venlo a fazer "site scan" e já era suposto ser entregue no dia 1 de Abril. Gostaria de saber o ponto de situação da minha encomenda e quando está previsto chegar. Agradecia a vossa resposta. Obrigado UPDATE: A encomenda chegou hoje a Portugal Compra feita na loja: F1 STORE - FANATICS Tracking Number (FIC): Kit5802GB00074115801 Lisboa, Portugal
Yannick Geudens
Apr 06,2021The order parcel has been in transit for 11 days now, which is considerably longer than the shipping time advertised by both FedEx and the merchant. I have also not received any update on the tracking page with the only message showing that the order has been sent. No update or anything seems like the parcel has been lost. GER6960GB53009463101 WL606264228GB
Andrea Busellato
Apr 06,2021Salve oggi non è arrivato un ordine per errore di indirizzo il numero di spedizione è M4 610801308 Ddt: ZZYS9VJKDL L'indirizzo giusto è BOLZANO VICENTINO (VI) VIA ZANELLA N.4 Gentilmente risolvete
P2P, Dunton Distribution Centre, Christy Way, SS15 6TR, Basildon, GB
http://p2pmailing.co.uk
lala
Apr 09,2021Je me demande bien ce que vous faites avec mon colis! J'ai commandé un article le 28 mars(LG0 000 782 630) qui par la suite a été expédié le lendemain par le fournisseur(qui se situe au Royaume-Uni). Ma commande qui était censé arrivé entre le 2 et 6 avril (tout en sachant que la France ne se trouve pas à l'autre bout de l'hémisphère mais à 2h de Londres) n'est toujours pas arrivé or que vous êtes déjà à 3 jours de retard!!! Sachez que lorsqu'il y a retard de livraison, l'article L.216-2 du code de la consommation s'applique. Enfin, lorsque je suis ma commande(dont j'ai fortement besoin), je constate que depuis le 3 avril elle est toujours "en transit" à Venlo. Je veux bien savoir se qui se trame avec mon colis. J'espère que ce problème sera réglé.