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P2P is the international parcel delivery company that covers every corner. We are the safe pair of hands that get your customers’ deliveries to them through our truly global, innovative delivery service. Established in 2009, we are a group of passionate logistics experts who work tirelessly to support e-commerce retailers break down the barriers of international trade, providing parcel delivery services to over 200 countries. We offer a choice of delivery solutions allowing our customers to offer flexibility to theirs. Our P2P TRAKPAK service is the first global tracked delivery solution designed specifically to support e-commerce. We also offer P2P EXPRESS, P2P RETURNS, and P2P UNTRAK, our reliable untracked service. Our strong partnerships with final mile delivery partners across the world means we can get your customers’ parcels to them wherever – and whenever – they need them. We never stand still. And our innovative IT platform lets us talk to your customers in their own local language, meaning we truly offer a quality, global delivery service. Customer care is at the heart of our business. Everything we do is to help our customers because we truly care about the relationship you have with yours.
Reviews 861
Ines Abrunhosa dos Santos
Feb 01,2021Good evening, Well I have ordered a SMEG water boiler from CookingLife a Portuguese website vendor with headquarters in The Netherlands or something like that and I'm still waiting for my package which should've taken from 5 to 8 biz days or so the website says and it was ordered on Dec 30th so well before knowing we'd be locked down again yet I've received orders from further away after 3 days or ordering so don't tell me there may be delays on postal services as from what the tracking number tracking website says it's been stuck in Basildon since Dec 30th and still nothing...it was supposed to be a Xmas gift but thanks to Basildon.. the gifted person and I are getting impatient..it's been too long it doesn't make sense why! Please release and send us the package already....we're starting to feel scammed. Well I give you credit for this and will update my satisfaction to YOUR service since you were so fast to reply and I really appreciate that! Just sent te email you mentioned. THANK YOU!
OLEKSANDR KOVALENKO
Feb 01,2021After investigation, my package is lost-stolen! I have been waiting for my parcel for over a month. FIC Tracking Number: BRA0450NL19810223001
Julia Sophie
Jan 31,2021Es hat erstmal zwei Wochen gedauert, bis die Bestellung nach Deutschland kam, aus irgendeinem Grund war sie laut tracking zwischendurch in Österreich. Naja, am Freitagmorgen freute ich mich dann als ich eine Email bekam in der Stand, dass meine Bestellung mit der Nummer BEA5533GB00163781101 geliefert wurde, laut dem tracking, jedoch hat weder jemand bei mir geklingelt, was ich definitiv mitbekomme, da ich im Homeoffice bin, noch habe ich einen Zettel/ Email bekommen an wen das Paket in unserem Mehrparteienhaus übergeben wurde. Ich wäre ihnen sehr verbunden, wenn sie nachgucken, ob ein Name oder sonstiges notiert wurde. Danke.
Amir Shiraz
Jan 30,2021Need to know where my package is Tracking Number: 344010513629974
IVAN MOLANO
Jan 30,2021Realicé una compra en vqfit en diciembre 29 y al día de hoy no he recibido el producto. Me aparece como última actualización el mensaje RTS CLIENT REQUEST - PARCEL DATA ERROR con fecha de 29 de enero. Cuando recibiré el producto?. Mi código es VAN6370GB84407641501
Cristina Bernal Martinez
Jan 30,2021Buenos días, quería saber que pasa con mi pedido que lleva desde el día 25 sin actualizaciones y solo aparece “DEPARTED GERAS LTD”. Pone que se envía con P2P y me gustaría saber cuando me llegará. El número de rastreo es PK6T6Q040012428F
Rebecca
Jan 29,2021Never Again. I waited 2months for p2p to deliver a package sent to their Basildon warehouse on December 3rd. After company failed to get any response they ended up having to refund me meanwhile the package sits in their warehouse. Seeing all these reviews I’m afraid to inform others do not expect to receive it. This company is incapable of completing the service they provide. Even with COVID and brexit it is no excuse. Shameful they are taking money from businesses who depend on online as they take parcels from them and then give them no response and leave them with no other choice to refund. I would of happily taken the order to be resent only I knew they would have to go through this company again and it really is not worth the hassle. Do not order from anyone using this company. Also their automated response says to email but they give the same story to everyone “we are investigating” but you or your retailer won’t actually get an answer to whether you will receive your delivery. Edit: To your response below is absolutely laughable to attempt to blame the retailer when clear as day yous are at fault and judging by the tons of reviews similar. YOUR COMPANY FAILED/REFUSED TO RESPOND TO THE RETAILER WHEN CONTACTED SEVERAL TIMES BY THEM. YOUR COMPANY DID NOT GIVE THEM ANY UPDATE. THEY TRIED TO GET A RESPONSE FOR 3 WEEKS AND YOUR COMPANY DID NOT PROVIDE THE RETAILER. 2 months for a paid package and no update is a Diabolical failure of your service.
marianna
Jan 29,2021Sto aspettando il mio pacco HUT1860GB45805953701 , di cui non ho più notizie da due giorni, fermo su "site scan" ma dicono anche che ha passato i controlli, in ogni caso non è arrivato....
Salvador Vieira de Lima
Jan 29,2021Unfortunately, I have my parcel stuck in Venlo for almost a week now. Shipping history: 23rd Jan 2021 09:26:35 SITE SCAN 217 VENLO, 5928, NL 22nd Jan 2021 19:02:00 RECEIVED INTO CUSTOMS 432 AMSTERDAM, NL 21st Jan 2021 16:58:08 OUTBOUND EXPORT CUSTOMS CLEARED 200 BASILDON, SS15 6TR, GB 20th Jan 2021 00:58:45 FEDEX CROSS BORDER PROCESS CENTRE 198 BASILDON, SS15 6TR, GB 18th Jan 2021 20:33:40 DEPARTED The Hut Group 218 FIC Tracking Number: HUT1860GB20344444401 Tracking Number: DA217669948PT Could you please help me? I have no updates from sender / seller. I need my package as soon as possible. Thank you
Melissa Lecis
Jan 29,2021Pacco HUT1860GB76766849701 Fermo a Basildon, ho già inviato un email ma non ho ricevuto risposta e vorrei capire se è bloccato in dogana. Il messaggio è il seguente: OUTBOUND EXPORT CUSTOMS CLEARED
Maria Diamantopoulou
Jan 28,2021Good day, I received this email from eGlobal for my delivery (parcel stuck in VENLO since 30.12.2020) Dear Customer , Thank you for your message. With regard to your inquiry. Please be kindly informed, that we sent request to open the case on your parcel delivery issue Courier have not come up yet with the results We will inform you once we will have any updates from a courier. Should you have any further inquiries, please feel free to contact us. Order # EWECEUB100101662 Tracking number : GER0140GB58322058101
Javi Martín Martín
Jan 28,2021One package shipped in 12 january still blocked in Venlo for 4 days (and increasing). I think it is more than enough 16 days to ensure delivering a package from UK to Spain, right? My tracking number is WIG1874GB00588979701 Updating on 29-01 still no signs of any kind of advance in the package, your info mail does not respond to emails. 12-02-21 Still waiting for my package and for an answer on where it is. Last time I will buy in wiggle and I would not recumbent P2P as they don't care about your packages. 13-02-21 Maybe you've been in contact with the retailer, but for sure you have NOT delivered anything yet more than A MONTH later.
Amy
Jan 28,2021Parcel has been stuck at Basildon when it should have been delivered by now. Not sure what’s going on as previous parcels have been delivered 2 days later after reaching Basildon!!!
Laura Boo
Jan 27,2021Same as everyone. My parcel is stuck at FedEx Cross Border Process in Basildon for days now with no further updates. Why is my parcel stuck and when is it going to be delivered? I actually called FedEx for information and they told me that the link I was provided which starts fcbtracking.fedex.com isn't FedEx. Who are you? Where is my parcel?! Am I going to get my package?
rhys
Jan 27,2021My parcel was supposed to be delivered yesterday and is apparetly in Basildon. my tracking number is 1H0001216051. where is my parcel and when will it arrive as it is already after the date it was supposed to be delivered.
Ciro Grimaldi
Jan 27,2021Ho fatto un’acquisto su un sito il 3 gennaio EAS0980GB85692926401 Ad oggi non so nemmeno dove sia il pacco se sia in Olanda o in Italia , si potrebbero avere più informazioni? ho mandato una mail ma non mi rispondono E bloccato su SITE SCAN sapete cosa significa?
Ilaria Ciccarelli
Jan 27,2021Ho effettuato un ordine 15 giorni e, nonostante i tempi di consegna previsti di 4-5 giorni per l'Italia, ad oggi non ho ancora notizie a riguardo. Ho ricevuto questo codice tracking OHH5860GB84322879801 che non da informazione in merito al monitoraggio. Grazie in anticipo per le delucidazioni.
Bianka Horváth
Jan 27,2021I've been tracking my package, but it doesn't seem to be moving and I haven’t received any updates. Actually, it's past the estimated delivery date, but I still haven't received my order. Tracking Number: HUT1860GB22152819101 Shippers Ref: 175606161 Thank you for your help!
Csaba Lázár
Jan 26,2021My parcel WIG1872GB00588762501 is stuck in Venlo at site scan for 3 working days now. Before that, it stood at Basildon between 13th and 18th. I kind of expected a delay due to Brexit. I wrote an email yesterday to info p2p mail but didn't got any answer yet. I expected the delivery at 22th january...Can you tell me when I will get my parcel?
P2P, Dunton Distribution Centre, Christy Way, SS15 6TR, Basildon, GB
http://p2pmailing.co.uk
Carlos DE COS
Feb 01,2021Hola !! Me gustaria saber que pasa con mi pedido Enviado por Número de Seguimiento P2P-NL GER0140NL00526771401 y esta parado desde Fecha y hora Actividad Código de evento Ubicación 1 de febrero de 2021 11:18:06 CENTRO DE PROCESO TRANSFRONTERIZO DE FEDEX 198 VENLO, 5928, NL 14 de enero de 2021 02:15:00 SALIDA GERAS LTD 218 Gracias de antemano