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Reviews 349
Vanessa Hunt
Oct 11,2024I am really pleased with my sofa. The staff were excellent at delivering exactly when I needed it. I got a tracking email first thing although this didn’t update during the morning, which would’ve been helpful. Scott and James who delivered it were absolutely fantastic. They checked exactly how and where I wanted it. Plumped all the cushions and even took their shoes off without me asking. I couldn’t have been more impressed with their professionalism and friendliness.
Sarah
Oct 10,2024Excellent delivery from Scott and James. Nothing too much trouble and very efficient. Really pleased with our table which they put together for us.
Cheryl
Oct 10,2024The service from Scott & James was excellent! Great communication! Courteous, Smiling, Careful. Took their shoes off on entering my home! Sounds basic but now-a-days most delivery personnel don’t do this! They were amazing I couldn’t have asked for more! Thankyou Scott & James. 🌟 🌟🌟🌟🌟 Also thankyou to Pavilion Broadway for our beautiful chair!
J Moorfield
Oct 04,2024We had looked at the website and saw three sofas that we were interested in purchasing. We arrived in store and couldn't see any of them. I asked a lady behind a desk and was told she was busy so wait and she would speak to me when she had finished. About 5 minutes later she looked up from her computer screen. I asked about the three sofas, two were in stock but in the warehouse, if I wanted to see them I had to purchase them, go to the warehouse and I could look at a bit of it because they were in a box,if I didn't like it she would refund me, the third sofa had an 18 week lead time so I couldn't see it. She was very dismissive of me and I believe judged me as unable to afford any of them! How wrong, I have better things to do with my life than waste any of it unnecessarily looking at sofas!
Susan
Sep 24,2024Very helpful and careful.
Mrs Churchill
Sep 20,2024Brilliant delivery,Scot was really helpful and organised Penfold was excellent too . Thanks guys also Mark in store knows his stuff an excellent firm .
Britton
Sep 19,2024Excellent service, from start to finish! Very helpful when ordering, well informed regarding delivery and the delivery guys were very efficient. I would highly recommend 👌🏻
Amy Norrington
Sep 06,2024Super service from beginning to end. Service in store was 5*, Delivery by Scott & James was spot on.
Patricia Gurner
Sep 04,2024I found the whole experience buying my new sofa easy and pleasant . From the friendly and helpful sales staff through to the very accommodating delivery team (Scott and James ) who went the extra mile in getting my very large sofa into place . Thank you all
Consumer
Sep 04,2024Had a great experience ordering outdoor chairs from Pavilion Broadway. Thank you to Sue, who dealt with my order enquiry so quickly and efficiently, and Scott & James who delivered the chairs were delightful, really nice and helpful guys. Very happy customer!
Jan Garratt
Sep 04,2024Arrived on time. Helpful and friendly.
MR G
Sep 04,2024Delivery of our new dining furniture was spot on! Scott & James were very professional, polite and helpful. Very happy customers
Consumer
Aug 31,2024Thanks to James and Scott for my speedy professional delivery
Stephen Barratt
Aug 30,2024Delivery review for Scott and James. X2 new sofas arrived within the suggested slot. Scott and James got them in and unpacked removing all packaging lighting speed. Appreciate the service.
Emma
Aug 30,2024Perfect delivery experience from Scott and James. So friendly and helpful. There was a mark on the table which I pointed out and Scott took the time to gently buff it out for me with a cloth! He didn’t have to do that, so I was both impressed and thankful! Couldn’t do enough to help! Thank you!!
Jayne Waters
Aug 30,2024Great service. Even popped item upstairs in room and no packaging left. Nice decent lads delivering.
Sarah Craven
Aug 29,2024Fantastic delivery service with a very heavy product which Scott abd James handled expertly. Took time and care with my product and my home.
Lynne Foord Saunders
Aug 27,2024Table and chairs delivered and put together by both Scott and James who delivered a first class service, were very polite and friendly, waiting whilst I inspected furniture.They left detailed instructions on any queries and instruction leaflet for future moving . Thank you lads.
Clare Valender
Aug 27,2024Amazing service and fantastic delivery from James and Scott. Highly recommended very professional and friendly.
Unit 4, Tewkesbury Retail Park, GL20 8UY, Ashchurch, GB
http://www.pavilionbroadway.co.uk
Chris Hotten
Oct 11,2024Excellent service from Pavillion Broadway as usual. Polite and friendly sales staff. Estimated delivery time of 6 weeks was met. Scott and James arrived with chair promptly and set it up efficiently and took all the packaging away. Faultless.