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Reviews 349
Beth
Dec 17,2023Gareth and Scott were meticulous in delivering all items to my house. Their communication skills were second to none as well as ensuring I was happy with the location of all furniture
Julie Walker
Dec 16,2023Fantastic service would highly recommend. I ordered a picture for my living room, it was priced very competitively and the shipping costs were very reasonable too. I ordered on Tuesday and received it in perfect condition on Friday. Thank you
Hannah Louise Hopkins
Dec 14,2023Thank you pavilion for your 5 star service. Quality furniture and service. A special mention to Gareth & Scott who delivered our sofa. Respectful of the property & surroundings, so friendly & chatty and efficient at assembling the furniture which topped off the experience as a whole - 5 star delivery from me. Have bought in the past and will continue to share with others for Quality & service.
SuperClash-TV Official
Oct 14,2023Total waste of time, the owners son who now runs the company is a total twit.
graham marwood
Aug 11,2023Slight issue with cushions on patio furniture but it was resolved swiftly and we were very happy with the customer service.
jane berkob
Jul 07,2023I have been a client of Pavilion Broadway and feel that they need this special review. May I start by saying that all the staff do their utmost best to give you the best service. I always say that the after sales service is the most important. A piece of furniture arrived slightly damaged which must have happened in transit. PB immediately exchanged it without any fuss. that is what I call after sales service. Their furniture is out of this world I would not go anywhere else. Thank you David for everything and look forward to working with you again on my next Project. Best Jane Berko Designs
Allan Donnachie
Jul 04,2023We had some unfortunate issues with our sofa and David, Sue and the other staff were incredibly helpful in resolving those issues. Their customer service is faultless and I cannot praise them highly enough.
Nolan
Jun 19,2023Item was sent that was faulty. To the company's credit they sent a replacement that was not faulty. The problem I have is that I had to wait around at home for the replacement to be delivered, and wait around at home a second day for the faulty item to be collected. I was told that if I paid for the postage of the faulty item, so save me time, I would not be reimbursed, and that they would not use a different courier service either, who could be more specific about an arrival time. This transaction has therefore wasted a lot of my time, and the company weren't willing to be flexible to prevent that from happening.
Simon Wilson
Jun 16,2023I have recently purchased a new bed and mattress from Pavilion Broadway and had great help, advice and courtesy throughout the process, from choosing the bed, ordering, finance and delivery
Joanne Wright
May 14,2023Fantastic service and quality products from this company. The delivery was exceptional and everyone I spoke to from the company have been so helpful. If you are thinking about a purchase do not hesitate.
Costa
Apr 07,2023Fantastic customer service from start to finish!
Martin
Feb 07,2023Amazing company to deal with. They use a very good software where everything is logged and you have a clear idea where you stand with your order. Quick communication and very pleasant customer service. Thank you.
Michelle Lewis
Jan 16,2023WOW! What an amazing service through and through . I had a slight issue with the delivery and David went OVER & ABOVE to rectify the situation and satisfy me as a customer . This is truly an amazing shop and I will certainly be returning for all my purchases . Thank you so much .
Al
Dec 24,2022Great service and great products
Gary
Dec 18,2022Spot on did what said they would do and when they said they’d do it.
Noel
Dec 05,2022Great people and special thanks to Mark for such great customer service
Wayne Evans
Nov 30,2022Very helpful staff really made the purchase of our sofas a pleasure.
RichardDales
Nov 23,2022Very helpful service, they provided lots of photos of the chair we were buying. Delivery was very prompt
Graham Foulser
Nov 23,2022Wicked service
Unit 4, Tewkesbury Retail Park, GL20 8UY, Ashchurch, GB
http://www.pavilionbroadway.co.uk
david king
Dec 18,2023The people at Pavilion Broadway always give the best quality and service possible, and the delivery lads today were no different!! They are polite and helpful in every way and don't leave until they have your furniture fully checked and placed where you want it. Top marks for standards the way they should be.