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Reviews 349
Valerie Tyler
May 19,2022Was easy to order. Item arrived earlier than expected. Email responses were very quick and the courier tracking was excellent
Anita Whitehead
May 15,2022The delivery was on time and the guys weee great. They built the table and installed everything in the dining room. It looks just as we planned. Thank you to Pavilion. Great service.
neringa ceplinskiene
May 08,2022I am really pleased with my Eichholtz side table . The delivery arrived in time as they said. The customer service are just outstanding!!! Definitely I am going to use this company again. Highly recommended the Pavilion Broadway!
Pauline
May 05,2022Very helpful and professional staff. Great product, arrived on time by very helpful and friendly delivery staff
Anna Melnikova
May 04,2022The best team! Very quick, careful and neat.
Bente
May 04,2022Great service and super quick delivery.
Mr Madley
May 03,2022Another perfect delivery from Pavilion……so professional from first point of contact to completing the delivery last week…..highly recommend….no issues and they went above and beyond to help me to complete a bedroom at a wedding venue. Always so professional and efficient.
David Giles
May 03,2022Terrible customer service. Had the same experience as others of being ignored by staff who were more interested in going home than selling us £12,000 worth of Duresta sofas. I could not believe the total lack of engagement from staff who didn’t look like they wanted to be there. Even when you walked over to them you felt like it was an effort for them to answer questions and this was over an hour before they closed. It was quite shocking to see such a lack of care and attention given to customers looking to spend a lot of money. You get better customer service at IKEA! We therefore decided to go elsewhere and get the same items £1700 cheaper, so in one way thanks for ignoring us!
DAVID ALMOND
Apr 25,2022Excellent service from the get go. You can actually get to speak to a person if you so wish. Large range of unique items of furniture, to fit those awkward little alcoves you find in cottages. Offered up a price reduction and free delivery all the way from Tewkesbury to N. Wales, tremendous service distinctly lacking in many places today. Thank you.
Amanda
Apr 21,2022Great service throughout the process of purchasing our furniture and delivery
VS
Apr 15,2022Fabulous selection of furniture. Fabulous customer service. Ordered online and one of the items was poorly finished when received. A single quick phone call and the item was collected and a replacement provided within days with no hassle. Really pleased with the two tables we ordered. Great quality and very stylish.
Julie Pendleton
Apr 11,2022We ordered a sofa, 2 chairs and two footstools. We had to wait a long time for our delivery (due to import of more stock) but the wait was well worth it. We are highly delighted with every piece. The delivery men where outstanding in taking care of the goods and asking where would like each piece placing. They even took great care of removing their shoes so as not to mark the carpet. The whole experience from beginning to end was very pleasing. Thank you to all the staff involved.
Suz
Apr 10,2022Ordered two Duresta Large Coco Sofas which were in stock. Delivery was very quick and tracking was spot on. Delivery drivers were very polite and helpful. Cannot fault going back to buy some more furniture,
Alison Garside
Apr 06,2022Very efficient service from placing order in store to delivery service which was excellent. Credit to all the staff that I dealt with.
Wheeler
Mar 27,2022Amazing service from this company . Delivery was timely and courteous. I would definitely Recommend Pavillion Broadway
Terry
Mar 27,2022Great people, great products and superb service! Will definitely use again.
James hayes
Mar 23,2022Thrilled by the whole experience. Excellent delivery communications; excellent sales and follow up process. 100% recommend this retailer, an example of how it should be done.
Antony Green
Mar 23,2022Great range, lovely showroom, brilliant stock availability and fantastic service. Definitely recommend
Helen
Mar 22,2022Very pleased - speedy delivery time, and lovely helpful guys delivering our furniture. Would definitely recommend.
Unit 4, Tewkesbury Retail Park, GL20 8UY, Ashchurch, GB
http://www.pavilionbroadway.co.uk
Mrs Fisher
May 22,2022Easy online ordering at good price. Delivery prompt with constant updates on delivery times on the day specified.