Two guys delivered the mattress to third floor flat and remained stoically cheerful throughout - thank you Pavillion and your excellent team
We ordered a new sofa and armchair on line having seen and sat in the items elsewhere. The offer on line was excellent and supported with free delivery to our area. The website was easy to use and the order was placed without any issue in under 5 minutes. I did query one point by email and the sales team at Pavilion responded very quickly by telephone. We were told delivery may be after Christmas as 1 item was pending a delivery from the manufacturer; as it transpired the order was satisfied within 6 weeks. Communication was excellent throughout and the delivery was exactly as promised within the window. Would definitely recommend and would consider for future purchases.
The perfect chair was in stock and delivered on the next business day by your polite and professional team.
I needed something in a hurry so had to choose something that was in stock. The staff in the showroom and the warehouse were brilliant and my purchases were delivered bang on time and assembled by helpful, friendly delivery guys.
Excellent product and delivery and service
Good quality and efficient delivery
Thank you Pavillion Broadway. I phoned twice to check details and both times had really helpful and friendly service. When I arrived at the shop, I was given a friendly greeting and shown to the sofa I'd come to see. Ordering and arranging delivery was easy. One week later I took delivery of the sofa, it was well wrapped and arrived in perfect condition and brought into the house by two very efficient and helpful delivery team. Happy to recommend Pavilion Broadway to my friends.
We highly recommend Pavillion Broadway. The best selection of furniture we have seen and a very attentive service after purchase with professional and courteous delivery men. Wouldn't go anywhere else for future furniture purchases.
Excellent service and quality. Ordering process straightforward and telephone queries dealt with politely and efficiently. Adjusted delivery date, when I wasn't available, to a week later with no problem. Delivery was very good, the two gentlemen assembled the unit and removed all packaging. They were cheerful, polite and effective. Highly recommended.
Speedy delivery, communicative, great products
The furniture is exceptional and Iām so pleased with my new sofas. The experience unfortunately was marred by a very abrupt lady I spoke to when I was trying to arrange a more convenient delivery due to being at work in the week. No understanding at all. Although everyone else I dealt with was superb sadly she loosed the team down. But the furniture fulfilled every expectation š
Quick delivery, delivery driver was very helpful, item arrived safely and as described
Item beautiful ( came with complimentary spider under seat cushion š¤£) Peomt delivery and arrived as per tracking time given.... would recommend 100%
Great service, delivered on time if not sooner than we expected. Keep up the good work.
Great service, accommodating our needs and indecision! Speedy service and ultimately, everything that was said would be done, was!
Excellent information and updates once the Dining Table arrived at the warehouse. Delivery options were clear & flexible and the tracking on delivery day was excellent. The two delivery chaps were first class, friendly, polite and very helpful. Good ambassadors for a company which was a pleasure to deal with. Also, we love the Dining Table!
Great service - negotiated a good price and fast delivery.
Excellent to deal with, great price and fragile item delivered as promised with their own vehicle
We managed to source two chairs from Pavilion Broadway that were not available anywhere else in the UK. They have been excellent from Sales through to the Delivery. Really happy with the service - could not have been better.
Andy Quinn
Nov 23,2021Lovely staff in store who helped me order a wonderful wingchair, allowing our dogs in out of the freezing cold while we checked what we wanted to buy. Great delivery processes, although sorry to the van team as the dogs barked so loudly when they came to deliver the chair !!