PENNYMAC
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PennyMac Loan Services, LLC ("Pennymac") is a leading national mortgage lender and servicer. Our goal is to provide you with innovative mortgage solutions to make it easier for you to purchase, refinance, or simply remain in your home. Since our founding in 2008 by a team of mortgage industry veterans, we've sought to restore Americans' trust in home ownership by improving the quality and consistency of the mortgage experience. We're a full-service lender with a breadth of loan options for everyone from first-time home buyers to those seeking jumbo, FHA, or VA loans. We also purchase loans from banks and other lenders, then use our industry expertise to help borrowers restructure their mortgages so they can stay in their homes. NMLS #35953.
Reviews 901
Jasmine
May 26,2020Very friendly, calm and patient representatives.
ly bolia
May 26,2020My loan agent was great. Getting to her was hell. I had a home that was not financed by Pennymac and wanted to refi with Pennymac. Hours literally hours on hold to be passed on to agent who didn't handle nonpennymac refi. Then to passed on hold for another hour to yet another agent who didn't handle this issue. I had gotten to the point where I put on phone and speaker and went on with my day while I waited to get connected. I understand the volume of people wanting to refi but to be constantly passed on to the wrong person again and again really SUCKED. This went on for days.
Roy Brugman
May 26,2020Excellent Penny Mac processors - they knew what was required and made the process flow quickly
Maureen Coleman Szymborski
May 26,2020I recommend PennyMac 100%
Nguyên Nguyen
May 26,2020Good service. Fast closing process.
jordan holomalia
May 25,2020Everything was smooth and efficient.
Raymond Walther
May 25,2020It was easy to refi withPennyMac !! I had a comp on rates that were lower and you all matched it!!
Remson Dagting
May 25,2020Great service. All the people I worked with were very friendly. Able to closed on a timely manner.
Tom Van Hill
May 24,2020Very easy and informative process. All the people I interacted with were very friendly.
Geoff Berrios
May 24,2020It took 21 days from application to closing on VA refinancing cutting APR by 1%!
Angel
May 24,2020Fastest, cheapest and easiest refinance I have ever had.
Ryan Wright
May 24,2020They did a great job. No issues and answered my questions when I had them.
Carol Anderson
May 24,2020Process was pleasantly easy and fast.
Sue Ziolkowski
May 23,2020We enjoyed working with Pennymac! Would recommend them for financing a new or existing home.
Juan Rivera
May 23,2020Loan process was easy, I’m extremely satisfied with the service provided.
Keith Speirs
May 23,2020This process was painless. So much easier than going in to an office. We appreciate the fact that it application was processed quickly & that we received fast answers to our concerns. Lana Thomas is so nice & pleasant. What a breathe of fresh air!
john mccauley
May 23,2020The process went smooth. There were no last minute issues.
JC
May 23,2020Fast, easy, closing costs felt high
Mrs. Love
May 23,2020Super easy refinancing process. The entire process was completed by people working from home during COVID-19 quarantine/lockdown and was truly a breeze. Well done everyone. :)
3043 Townsgate Rd, Suite 200, 91361, Westlake Village, US
https://www.pennymac.com
Judy Magaro
May 27,2020My refinance was easy and they kept in touch as to the status and where it was in the process