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PENNYMAC

3.5 (901 Reviews)

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PennyMac Loan Services, LLC ("Pennymac") is a leading national mortgage lender and servicer. Our goal is to provide you with innovative mortgage solutions to make it easier for you to purchase, refinance, or simply remain in your home. Since our founding in 2008 by a team of mortgage industry veterans, we've sought to restore Americans' trust in home ownership by improving the quality and consistency of the mortgage experience. We're a full-service lender with a breadth of loan options for everyone from first-time home buyers to those seeking jumbo, FHA, or VA loans. We also purchase loans from banks and other lenders, then use our industry expertise to help borrowers restructure their mortgages so they can stay in their homes. NMLS #35953.

Reviews 901

3.5

Out of 5.0

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Bill Frenz
May 19,2020

When purchasing or refinancing always do your research. I have been with PennyMac for about four years and for me and my situation they offered the best rates.

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Jay
May 19,2020

Had a great experience with the refinance process. The staff were very helpful. They answered the questions we had and was able to close in time. Would highly recommend PennyMac.

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Thomas Davies
May 19,2020

Pennymac is the best

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Marie Mungaray
May 19,2020

I recently refinanced my home with Penny Mac. I was given excellent service Phillip Zayas and John Buchanan were the people who helped me it was extremely easy and I had no problems and the process took no time at all. They have carried my mortgage for the past 8 years and I have never had a problem.That's why I decided to refinance my home with then. I am so happy with how everything turned out, I highly recommend them to anyone.

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Rick Howe
May 19,2020

PennyMac refinancing is the best way to go. Simple, well informed, and on time

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Mariano
May 18,2020

From the beginning of the refinance process the PennyMac team was amazing, they answered all my questions and truly made me feel comfortable and were there for me whenever I needed them. I can be a bit difficult at times, especially when it comes to loan numbers and making sure every number makes sense, but they were very patient with me and for that I am grateful, Thank you!!!

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Lynda Vu
May 18,2020

The loan application process was smooth and easy. In addition, the fact that I was a previous PennyMac customer was a big benefit to the rate and discount I received for my new mortgage. I have received several home loans in the past and this was one of the best processes I've experienced!

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Raychel Cooksey
May 18,2020

Easy Process! Great Experience!

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edward jimenez
May 18,2020

The minute we started I felt comfortable I was asked what I wanted and needed with no extra hours of conversation to get my business... Really fast process and closing ..

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Henry
May 18,2020

Penny Mac in my opinion is one of the best companies out there. I would recommend them anytime to anyone

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Rob Ehret
May 18,2020

with the covid situation I expected some hiccups along the way,but overall very happy with decision to stay with Penny Mac

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Vicki Colletti
May 18,2020

when the virus came out I thought wow this is going to delay my closing but all the team members were great

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Kelly Turner
May 18,2020

They were good at answering any questions I had and they keep you informed along the way!

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Jim East
May 18,2020

I thought my agents did a great job in keeping me informed went very smoothly 2nd mortgage with them both we're good experiences

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Marlin Jones
May 17,2020

Good job. It was smooth.

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Alan Moore
May 17,2020

Excellent service!

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Paulette Hawkins
May 17,2020

Very easy refi. Done all online and excellent communication with my loan officer. She was also very good in dealing with the not so great Title company officer who made three major mistakes on our title search and made mistakes on our final signing documents. However, our Pennymac loan officer caught all of these mistakes, got them taken care of and still managed to close our loan only one day later than expected.

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Craig
May 17,2020

Great service perfect people to work with from a customer standpoint. Highly recommended! Rates are a little higher than other lenders not sure why. But overall great company and crew on hand...

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AUGUST ARTS
May 17,2020

This was my 3rd loan with PennyMac. The process is easier than others I have used in the past. Fast, Dependable, Professional Service, Give them a try and tell them Stephen August sent you. You wot regret it.

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Michael Dulac
May 16,2020

A first class operation,reputable, and great communication at every level.

(800) 777-4001 [email protected]

3043 Townsgate Rd, Suite 200, 91361, Westlake Village, US

https://www.pennymac.com

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