People's Postcode Lottery People's Postcode Lottery is a subscription lottery which raises money for charities. Not only do our players win cash prizes, but good causes also receive essential support. Players sign up with their postcode and pay £12.25 per month. They are automatically entered into every draw and prizes are announced every day of the month. That's 20 draws a month for £12.25.
£1.5 Billion for Charities & Good Causes As 30% of the ticket price goes to charities, our players know that they are helping amazing causes every single day. Our players are making a difference every single day by supporting a wide range of charities and good causes across Britain and around the world. To date, they’ve generously provided more than £1.5 Billion in funding which is helping thousands of organisations and projects. Catch up on all the latest charity news.
Sign up to Support & Your Chance to Win Big If you want to help us support a range of fantastic projects, sign up to play. For other ways to assist deserving charities, check out our How To Help page or find out about Local Causes near you on our website.
Operative was helpful and informative
Really good course
The call handler was excellent
Always really helpful
The customer advisor listened to my concern. Dealt with my concern promptly, apologized for an error. He was clearly spoken, very polite and professional.
Time waiting to talk to someone minimal. Polite and professional call person. Everything set up in minutes.
Advisor listened and took time to explain. Excellent customer service. He is a credit to your organisation! Top marks 👌
Very helpful and friendly staff
When I called my daughter was playing and shouting at me and the man who was talking to me get annoyed because of her I really get embarrassed because of that but what to do with 2 years toddler I don’t understand please make your customer service more friendly with kids noises I was really upset
one phone call and it is all sorted by a very knowledgeable person at the other end not a computer
Friendly and efficient customer support. Rebecca was very helpful and good to talk to.
Staff are great and very helpful put me at ease. So I felt much better as I was trying to sort out my payment with them.
Representative was extremely polite and helpful. My problem was resolved quickly and effectively. My first call got cut off, I did however receive an apology without even reporting the issue.
I rang because i received a prize parcel to my ex at my house even though she has left 10months. I wanted to see if i could basically cancel her subscription at this address. Unfortunately i cant unless peoples postcode lottery can get a hold of her & herself cancel it. But you can have any postcode anywhere which i didnt know even buckingham palace not that they need the money lol.
Excellent customer service when I needed to sort out payment issue
Spoke to a lady called Rhona, what a lovely lovely lady. Helpful happy caring joyous lady
Excellent customer service and support
I completely forgot I had got a new card and the payment was declined, 2 minutes in the phone and account updated. So friendly and helpful lady on the phone
Excellent customer service today from Neil he was so helpful , Extremely knowledgeable, and dealt with my query promptly and very efficiently! THANKYOU Neil much appreciated your help today!
jason hobby
Apr 11,2025Answered all my questions clearly and resolved the query