People's Postcode Lottery People's Postcode Lottery is a subscription lottery which raises money for charities. Not only do our players win cash prizes, but good causes also receive essential support. Players sign up with their postcode and pay £12.25 per month. They are automatically entered into every draw and prizes are announced every day of the month. That's 20 draws a month for £12.25.
£1.5 Billion for Charities & Good Causes As 30% of the ticket price goes to charities, our players know that they are helping amazing causes every single day. Our players are making a difference every single day by supporting a wide range of charities and good causes across Britain and around the world. To date, they’ve generously provided more than £1.5 Billion in funding which is helping thousands of organisations and projects. Catch up on all the latest charity news.
Sign up to Support & Your Chance to Win Big If you want to help us support a range of fantastic projects, sign up to play. For other ways to assist deserving charities, check out our How To Help page or find out about Local Causes near you on our website.
I've had a few small wins. Play 2 lines a month don't even miss the money now as it's set up as dd Very helpful staff. Aa they say you have to be in it to win it
Friendly person on phone to speak too about a card payment change.
Had to call with a billing problem and the person I spoke to on the phone (Chris) was very knowledgeable and helpful and was able to resolve the issue quickly.
Had problems with gift cards not showing a balance expected. As usual, received first class customer service. The gift cards required manual approval, which was sorted immediately. Queries always dealt with a smile. Great Service, from a great charitable organisation.
A very easy experience to change my direct debit with a very friendly man.
The person I spoke to was really helpful when I had payment issues after I got a new debit card.
Holly was really lovely to speak to. She was very informative and very polite
The man I spoke to was as helpful as anyone could wish for. He told me I’m up to date till June & to contact the company on 25th April to set up once again. Couldn’t have been more helpful
Such a nice man who I spoke to, explained everything and went to all lengths to make sure I was happy
Excellent customer service
I contacted postcode lottery and spoke to a lady who was very nice and understanding, I was reporting an issue I had with a fre gift I had won. The lady was very helpful and sorted my issue out.
Everything was sorted very quickly
The lady was very helpful on the telephone and arranged for me to win oh I mean have a second ticket 🤣
Easy to deal with and a bit of fun in the process
Didn’t get caught out in hold for ages. The lady was polite and listened to my query. She sorted the problem out for me. Thank you
Extremely helpful and clear. Very polite.
Knowledgeable, friendly and caring
Agent was very helpful and patient. Talked me through setting up an online account and set up the direct debit too. Many thanks.
Had to call postcode lottery today as they couldn’t take my payment , the gentleman I spoke to was very helpful and told me exactly what to do , he was very knowledgeable and polite ❤️ I offered to pay today but he said if I did I may get charged twice so if they can’t take it tomorrow I will ring back and pay ❤️
Sanah Niazi
Apr 11,2025The customer service representative was very polite and helpful. He was able to answer my questions straight away and solve the issue. Great service all round.