People's Postcode Lottery People's Postcode Lottery is a subscription lottery which raises money for charities. Not only do our players win cash prizes, but good causes also receive essential support. Players sign up with their postcode and pay £12.25 per month. They are automatically entered into every draw and prizes are announced every day of the month. That's 20 draws a month for £12.25.
£1.5 Billion for Charities & Good Causes As 30% of the ticket price goes to charities, our players know that they are helping amazing causes every single day. Our players are making a difference every single day by supporting a wide range of charities and good causes across Britain and around the world. To date, they’ve generously provided more than £1.5 Billion in funding which is helping thousands of organisations and projects. Catch up on all the latest charity news.
Sign up to Support & Your Chance to Win Big If you want to help us support a range of fantastic projects, sign up to play. For other ways to assist deserving charities, check out our How To Help page or find out about Local Causes near you on our website.
Handled my call with great professionalism and curiosity. Gave me the answers to my questions with confidence. The representative is a great ambassador for postcode lottery.
The lady i was dealing with handled my situation quickly and efficiently. Extremely polite and spoke clearly throughout which is a rare quality these days. 10/10
Didn’t have to wait long to get to speak to operator, Ian was very helpful thank you
Unhelpful call handlers. Unable to change payment details from an expired card to another card. Having to cancel and with your lack of help will not be renewing, I will take my money to other draws instead.
The lady I spoke to was very polite and kind and helped me to resolve my query in no time.
Although this call was to cancel my subscription my problem was dealt with in a quick and polite manner.
Great service problem sorted straight away
Obviously after a notification of a win my mood is elated from the start, however after speaking with an advisor to clarify my details I found the experience to be great and the advisor explained the process thoroughly and she had a beautiful Scottish accent to boot!
Quick and easy got the best answers that I needed
very nice and helpfull customer service
No contact. No winnings, No point !!
Absolutely great phone call everything resolved and the lady was so lovely and happy . Brilliant staff memeber and asset to the team
A lovely friendly lady dealt with my cancellation. She was thoroughly professional and had a great telephone manner.
The representative whom assisted me was very nice, respectful, patient and very helpful.
A quick and efficient conclusion to why I rung with a little of good advice as well for something I hadn’t thought about if ever we were lucky enough to be that postcode and nice to know how much we Had contributed to a good causes thank you
Good price 👍 👌 👏 😉 😀 😊 👍 👌 👏 😉 😀 😊 👍 👌 👏 😉 😀 😊 👍 👌 👏 😉 😀 😊 👍 👌 👏 😉 😀 😊 👍 👌 👏 😉 😀 😊 👍 👌 👏 😉 😀 😊 👍 👌 👏 😉 😀 😊 👍 👌 👏 😉 😀 😊 👍 👌 👏 😉 😀 😊 👍 👌 👏 😉 😀 😊 👍 👌 👏 😉 😀 😊 👍 👌 👏 😉 😀 😊 👍 👌 👏 😉 😀 😊 👍 👌 👏 😉 😀 😊 👍
Thanks to the man that helped me today he was so lovely and helped me with all my questions and got me set up again , made me feel so much better on phone, as I do not usually like talking on phone but he was so nice 👍
They were most helpful, customer relations are very good.
Very helpful and efficient. Understood the issue and rectified it quickly.
Tracy Parr
Apr 10,2025I phoned to let you know I had moved home. Ella who I spoke to was lovely she had it all sorted out in less than 10minutes. A very professional young lady . Well done to the staff who have helped make my experience so special. Thankyou.