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People's Postcode Lottery People's Postcode Lottery is a subscription lottery which raises money for charities. Not only do our players win cash prizes, but good causes also receive essential support. Players sign up with their postcode and pay £12.25 per month. They are automatically entered into every draw and prizes are announced every day of the month. That's 20 draws a month for £12.25.
£1.5 Billion for Charities & Good Causes As 30% of the ticket price goes to charities, our players know that they are helping amazing causes every single day. Our players are making a difference every single day by supporting a wide range of charities and good causes across Britain and around the world. To date, they’ve generously provided more than £1.5 Billion in funding which is helping thousands of organisations and projects. Catch up on all the latest charity news.
Sign up to Support & Your Chance to Win Big If you want to help us support a range of fantastic projects, sign up to play. For other ways to assist deserving charities, check out our How To Help page or find out about Local Causes near you on our website.
Reviews 880
Glen Wood
Apr 10,2025I had a query about my payment and the matter was resolved efficiently. Service was very helpful and friendly.
Marie Dalton
Apr 10,2025I received a letter from Postcode Lottery notifying me of a new system My Account and asking me to phone. The lady who answered my call was very friendly & updated my details and clearly explained the system. I've been a supporter of the Postcode Lottery since it's inception and l think it's a brilliant fundraising vehicle.
Chloe Park
Apr 10,2025Call taker was fantastic and solved the issue immediately.
Miss Deborah Williams
Apr 10,2025It was easy and the agent was friendly and helpful
Wesley
Apr 10,2025The girl I spoke to was very pleasant and knew her stuff and double checked everything. Excellent
Dean Cox
Apr 10,2025Jacob was clear and well informed as to the issue I was having. He made sure I didn’t miss a draw by setting up a new payment method. He was polite and friendly and made the call very easy! Thanks Jacob!
Claire Watts
Apr 10,2025Very polite and friendly staff. Able to give me the information I needed. Very understanding when I realised I had made a mistake with something. Other larger organisations/call centres could learn a lot about good polite customer service from the postcode lottery staff. Thankyou for a great experience
Suzanne Cliffe
Apr 10,2025Call handler was lovely, friendly and really helpful thank you
Tracey Ward
Apr 10,2025The lady I spoke to was amazing and lovely... nothing too much trouble for her, she is an absolute credit to your company.
Alan James
Apr 10,2025Made my Day The call and transaction was dealt with flawlessly by the operator.
Jacquline
Apr 10,2025The Iady i spoke to put me ease and she was so chirpy and patient with me and nice to talk to
Karine Williams
Apr 10,2025Very helpful lady on the phone who resolved my query instantly
Colin Smith
Apr 10,2025I called with a question regarding my payments- Ian who took the call was courteous, well informed and very pleasant- my query was sorted in minutes and all in all a very good experience from Postcode lottery 👌🏻
Paul
Apr 10,2025Had to ring up to sort out problems with subscription fee and were very helpful
Diane
Apr 10,2025Very helpful lovely lady
Julie Thomas
Apr 10,2025The lady was pleasant to talk to and very informative
Peter
Apr 10,2025Very pleasant and informative
mrs e simpson
Apr 10,2025I think the company doing very good , customer service advisor are very helpful. Well spoken , company informs you each month . They provide a newsletter
Lee
Apr 09,2025The team always quickly resolve any issues and are always friendly on the telephone.
Bernadette Bartram
Apr 10,2025Nice and friendly, very helpful and explained everything to me.