People's Postcode Lottery People's Postcode Lottery is a subscription lottery which raises money for charities. Not only do our players win cash prizes, but good causes also receive essential support. Players sign up with their postcode and pay £12.25 per month. They are automatically entered into every draw and prizes are announced every day of the month. That's 20 draws a month for £12.25.
£1.5 Billion for Charities & Good Causes As 30% of the ticket price goes to charities, our players know that they are helping amazing causes every single day. Our players are making a difference every single day by supporting a wide range of charities and good causes across Britain and around the world. To date, they’ve generously provided more than £1.5 Billion in funding which is helping thousands of organisations and projects. Catch up on all the latest charity news.
Sign up to Support & Your Chance to Win Big If you want to help us support a range of fantastic projects, sign up to play. For other ways to assist deserving charities, check out our How To Help page or find out about Local Causes near you on our website.
Ally fully understood my enquiry and resolved successfully and efficiently
Very helpful, polite and friendly!
Heather who answered my call was friendly and efficient.
Helpful man sorted out my problems. I had two tickets by mistake and he was pleasant and helpful in sorting out the problem
Excellent Customer Service I called to cut down from 2 tickets to , which was done with ease, and then the gentleman told me I had money owing to me that had been unable to be paid. Again this was sorted with ease - now I’m just praying for a big win 😂
Lovely lady who answered the call and assisted me promptly
Rebecca was very professional and polite, completed our query
Called about a missing prize delivery. Really helpful on the phone. Quick and easy.
Had to cancel subscription of parent due to their passing. Matter handled in a very professional and sympathic manner. Absolutely cannot fault the service provided.
Great call handler. Friendly and informative on my house move
Easy to contact about changing address and the agent was lovely to speak to
Very well organised and responsive . Lovely friendly advisors when you call with a question.
Really nice guy on phone can’t remember his name annoyingly but I got locked out and he helped me sort my account out
Could not check the problem husband not present to complete security. Although I identified 2 lots of payments from the pay pal account and 2 on DD from another account. Very complex issue
I asked if my direct debit were running fine, I was told everything will run smoothly thanks .
I was told by email my postcode lottery was cancelled. I have been issued a new bank card because of suspected spam. My bank closed all my accounts. He lady on the phone told me this was the usual practice. Away my lottery costcode is back on line. A big thanks to you all
The whole process was frustrating. it was terrible when cancelling. It was an awful experience. The whole thing was designed to keep you trapped. it's very hard to leave. I don't even know anyone who actually won which makes me very suspicious. If I were you, i would avoid at all costs. Do not fall for their tactics
Excellently described and informed the querry. Additionally, the agent was courteous.
Able to sort out a minor mishap quickly and easily. Very knowledgeable staff and all resolved to my satisfaction.
Ruth Colvin
Apr 09,2025The person on the phone was very helpful and sorted my issue out very quickly.