People's Postcode Lottery People's Postcode Lottery is a subscription lottery which raises money for charities. Not only do our players win cash prizes, but good causes also receive essential support. Players sign up with their postcode and pay £12.25 per month. They are automatically entered into every draw and prizes are announced every day of the month. That's 20 draws a month for £12.25.
£1.5 Billion for Charities & Good Causes As 30% of the ticket price goes to charities, our players know that they are helping amazing causes every single day. Our players are making a difference every single day by supporting a wide range of charities and good causes across Britain and around the world. To date, they’ve generously provided more than £1.5 Billion in funding which is helping thousands of organisations and projects. Catch up on all the latest charity news.
Sign up to Support & Your Chance to Win Big If you want to help us support a range of fantastic projects, sign up to play. For other ways to assist deserving charities, check out our How To Help page or find out about Local Causes near you on our website.
All sorted stright to the point ,all points sorted out every thing fine thanks
I was pleased with the way the advisor handled my query. She was patient with me and explained everything in detail about how payments go through. My call was about cancelling the scheduled payments however, after she made it clear how it works I changed my mind and agreed to set up a direct debit. She was patient, professional and proficient.
The young lady was perfectly helpful. She was courteous, a lovely gentle voice,understood all.i asked of her,and sorted everything in minutes for me. Great customer service. I felt valued.
The lady I spoke to was so polite and very helpful so professional explained everything that I needed to know a credit to your company.
Customer service experience . The Gentleman I spoke to. It was a pleasure to speak too someone who understood why we were nervous about handing out personal account information. I forget the person's name but he is a credit to PayPal thanks
Very efficient operator who dealt with my issue effectively
The person I spoke to was very helpful and friendly, and it was a quick process to make the change I asked for.
Great customer service 👍. Thank you.
Gentleman I spoke to was very accommodating very pleasant and solved all my issues xxx
Query was answer quickly and efficiently
Very helpful thank you
The advisor on the phone was very kind and helpful and nothing was too much effort for them . My query was dealt with quickly and efficiently . A very friendly polite chap .
Owen the advisor was brilliant to chat to sort out issue right off bat. Thank you
I felt completely misled from the start. Cancelling my subscription proved to be nearly impossible, and to make matters worse, there was no cooling-off period, which I believed is illegal. To top it off, they took two payments from my account within just four days. I contacted their customer service to cancel the subscription, yet they still took more money from me. The phone advisor I spoke with was unhelpful and seemed to blame me for not reading the terms and conditions thoroughly enough before signing up. I would not recommend the Postcode Lottery to anyone. It has been a frustrating ordeal, and I feel taken advantage of. Save yourself the trouble!
Had a query about my payment, great customer service and was easily sorted.
Excellent service very polite and knowledgeable a delight to do business with.
The lady I was speaking to was amazingly kind! She helped me know about the non cash prizes you can win and was overall very helpful!
Felt welcomed
Easily and quickly got through to an advisor who was very good at handling my queries, explaining the solutions and setting up my direct debit.
Philip Ford
Apr 08,2025Great member of staff, very helpful and knowledgeable.