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Reviews 480
james
Sep 21,2020The training was fantastic. Mitch, Ollie, Foxy and the rest of the team were outstanding in the way they delivered every aspect of the course. I knew after reading other reviews that it would be a hard course and i was definitely pushed well out of my comfort zone. I would highly recommend Phoenix Academy to anyone wanting to learn from the best.
Brian L
Sep 21,2020I attended the recent Phoenix Close Protection Course of September 2020. The atmosphere was highly professional from day one of this sixteen day program. It is very clear that the instructors and course facilitators are highly experienced and practically knowledgeable in the various subject areas of the training. The support service during the program was also top of the line as the instructors are very approachable and more than willing to give advice and guidance on topics related to this career field. The training facillities offered for the program was also of a very high standard, I was particularly impressed with the tactical driving facility with its specialized instructors. I highly recommend this program for people who want to go into this field as it provides a very strong foundation and also a very realistic experience of what it requires to be a high standard Close Protection Office. Most importantly is that this programe is not a "pay your money, check the box and walk away with a certificate" they will give you the knowledge but you are encouraged to apply yourself and "push" so as to EARN the certification. This is priceless!!!.........
Socherel Ion
Sep 21,2020An extraordinary experience, when you say Phoenix you say Professionalism at the highest level.Today I was finished the Close Protection Operative course and I still seem to be there waiting for a new mission a new task. I worked with wonderful and very professional people good teachers and very good instructors. I learned from the best. Thank you Mitch, Thank you Ollie, Thank you Neil. Today I have a different vision and a different perception of how you can become a better and well prepared CPO. I recommend Phoenix
Lee Webster
Sep 20,2020Simply put the best course I have ever been on, trainers are extremely knowledgable and are working in close protection as well as instructing. Mitch, Ollie and Neil go above and beyond to make sure that the class not only understands the theory but that they are also able to apply in a work environment
Justin
Sep 20,2020The course was delivered at a very high standard. The instructors are all very passionate enthusiastic and approachable. They demanded 100% effort 100% of the time. they were all experienced, encouraging and hard on you when it was needed. At no point were they ever unfair. The content and tempo of the course exceeded my expectations and I am truly happy I did it with Phoenix. The best decision I made all year.
Chris
Sep 10,2020Very enjoyable and well presented 4 day course. Steve has Fantastic knowledge and skills to deliver the course content needed to confidently be equipped for the assessments. He ensured we had the relevant information and shared lots of experiences which we could relate to and ensured that we were all involved together. Would highly recommend.
Mr Maddocks
Sep 10,2020If your looking to get qualifications in security look no further. Professional, simple and easy to book. The training was safe in the current climate, while being interactive, fun and demanding. Steve was our coach for this course who explained where needed and gave a practical insight into the world after the course. Highly recommended!
Abdul Mueez
Sep 08,2020The phoenix team was very helpful, and informative. I personally believe that my course could not have been any better. Steve Neal was my course instructor, and I think he did a fantastic job. 100% Recommend Phoenix.
Stefan Samuels
Sep 07,20205 Stars.....
Sacha Picart
Sep 07,2020I absolutely loved the course and I finally feel like I’ve found what I want to do as a career. The course was really immersive and well balanced between both the theoretical and practical sides of things. The trainers were brilliant in both they teaching, standards and support; and they really want you to succeed. Once finishing you feel as though they’ve equip you with the knowledge and skills needed to succeed and can’t thank them enough
Callum Grant
Sep 05,2020The Phoenix Team are highly professional from start to finish. The course is really demanding in some areas but the team are extremely approachable so if you need them for help at any point during the course they are there. This course stands out when it comes to Close protection courses in the UK due to conducting 4 exercises instead of 1.what feel like real life scenarios, getting you ready for the real thing. I am now confident that when I go into close protection I’m going to know what exactly I need to do. Phoenix has a very high standard for their students so this course you can’t just turn up and pass, but as long as you all work as a team when planning and conducting the exercises you will be fine.
Dark Rogue
Sep 04,2020Excellent service, would definitely recommend, very friendly and helpful throughout. Best rated I saw on Google by far also.
Ernest Uyi
Sep 04,2020It was an amazing experience training with Phoenix, the instructors were very resourceful in their teachings and I recommend them to anyone who wants to train in the SIA
Mohammed Taib
Sep 04,2020Excellent tutors attentive approachable and friendly. Thankyou all at Pheonix !!!
Paul Innocent
Sep 03,2020They have a good training team and platform
Francis
Sep 03,2020It was excellent
Louise Haycock
Sep 03,2020Excellent course , it went above and beyond my expectations and covered many aspects of door security on realistic working level. The physical aspect and training was excellent and real life situations were covered adapting techniques to every students physical abilities. The tutors have an extremely eclectic background of the security industry , the information imparted during the course was evidenced by their instruction. I would highly recommend this course.
Mr James McIlroy
Aug 09,2020A very good course, very well managed and delivered. Mitch and the Team are 100% committed to delivering a successful course for all.
Daniel Ashton
Jul 30,2020The Phoenix CP course which I attended July 4-19 was a well run and planned throughout . The quality of the instructors was excellent, they had high standards and credibility with lots of experience to pass on to students. Rightly so due to the nature of the close protection industry the course was challenging and intense at times but the proof in the pudding was well commanded and fluid exercises led by students and good pass rate at the end .
Phoenix HQ, The Penthouse, 15th Floor, 62 Hagley Road, B16 8PE, Birmingham, GB
http://www.phoenixgroupplc.com
Martina
Sep 21,2020This was one of the best courses i have been on, intense and hard work but 100% worth it. The instructors are extremely knowledgeable, passionate, and professional. They were outstanding in the way they delivered every aspect of the course; they went above and beyond to make sure that you understood the theory and understood how to apply it into a real-life environment. I would highly recommend the Phoenix Academy to anyone wanting to complete this course.