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Placefirst is an award winning and experienced built-to-rent developer with a growing portfolio of over 1,500 homes throughout the UK. We are committed to building and developing neighbourhoods with high-quality, well-maintained homes, built specifically for rent.
We have neighbourhoods across the UK that are created with the community in mind. At Placefirst, we design, develop, let and manage the neighbourhoods we create, and we have specialist in-house teams to handle every step of our residents’ journey.
We stay for the long term. Our in-house teams stay on site to manage our neighbourhoods. Placefirst makes renting stress-free so you can get more joy from your homelife.
Reviews 149
l l
Feb 11,2025I recently had the pleasure of renting a property through Placefirst and I couldn't be happier with my experience! Booking a viewing was incredibly easy and straightforward, which made the entire process stress-free. When it came time to do the referencing, all the way to collecting keys, Liz and Sarah were exceptionally friendly and welcoming, making the transition feel seamless. Their warm approach truly set the tone for my new home. The property itself is simply stunning. Every detail has been finished to a high standard, showcasing beautiful craftsmanship and modern design. It's clear that a lot of thought and care went into creating these homes, and I couldn't be more thrilled to call this place my own. I highly recommend Place for anyone looking for a new rental—efficient service, friendly staff, and gorgeous properties make it an outstanding choice!
Shaun King
Feb 05,2025What a great housing provider I was sad to leave my home in Hartlepool outstanding rental property for any family big or small I would like to personally thank Dave the local manager who is one of the best housing professionals I’ve ever come across. Always goes out of his way to not only help but to genuinely take an interest in your day to day I didn’t have a single issue with anything in the house at all Will miss living there tbh Great team great service 5 stars 🌟 doesn’t do it justice Thanks again Shaun
Ben Holden
Jan 24,2025Easy tenancy sign up. The PlaceFirst team were really helpful. Would definitely recommend this housing provider. Cheap affordable rent, for a modern home
Mohammed Abdelhadi
Jan 23,2025This 5 star is for Mark Madden in particular, who has been very helpful with move in at Liverpool Welsh streets. He was very accommodating with viewing timings and also gave us a lot of information during the move in process. Just generally seems like a very genuine honest person.
WALEED Tawfeek
Jan 17,2025Very professional briefing , led by Mark Madden from Placefirst , resilient , amazing and very patient in detailing all about the property and related topics , if more than 5 stars is there , for sure I will put it to that place and very efficient professional staff !
Rachael Coleman
Jan 16,2025Would like to say a thank you to mark the residents manager from the Welsh streets. He went above and beyond helping me with a problem that occurred in my accommodation the other day, within a matter of minutes fixed the issue which was small to him but was a huge stress to myself. I would like to say thank you to mark for running out of the office to save my day :)
Kaisha Elliott
Jan 10,2025Mia has been thorough and lovely throughout our application process and has really set our mood at a happy level.
A Mohammed
Jan 10,2025We moved to a new home few days ago and was welcomed by Mark Madden who took care of us and gave us a welcome bag of gifts. I had more questions to ask and so I asked him yesterday if he could kindly come to the house today. Mark travelled in the snow today, despite working from home, just to answer some questions! I can only respect such character! What a fantastic, good hearted man and what a fantastic representative for Placefirst. Glad we joined them!
Steven
Jan 03,2025I have to say a huge thank you to Resident Manager Sarah who is always helpful. I have been a great experience living in Elevate. Thank you so much.
Michael Johnson
Jan 02,2025We can’t thank Liz and Georgia enough for guiding us through the process of renting privately. From the minute we enquired about the house Liz was brilliant, She understood our situation and helped us with every step of getting our application over the line. This was during the Christmas period too which makes us even more appreciative. Also a massive thanks to Georgia our Resident services manager who got the house ready and handed over the keys in between Christmas and New year! This is our first time privately renting and would not hesitate to recommend Place first, It was nice to deal with actual humans and not a chat bot or back and forth emails. Thanks Liz and Georgia!
Fmucha
Dec 23,2024The company and their representative, Mark, were very helpful in explaining the house and the rental process, which was straightforward. Mark provided goodie bags for us on moving day and was available to answer any questions we had. He assisted us with any help we needed during our initial days in our new home. Placefirst takes care not only of the property but also the surrounding area, keeping every corner clean and tidy!
Andy Holcroft
Dec 17,2024Refused to consider me for tenancy despite them offering £800 in vouchers to get someone to move in ASAP because I'm disabled. Edit. So what they do is only count 25% of benefits income, so if you're too chronically sick to work, or even stand as in my case some days then you won't ever reach the earnings threshold. It's clearly breaking the law (equality act 2010) and they clearly think they're slick doing it. If you think they won't treat you as badly when they can you're kidding yourself.
Haider Farooq
Dec 12,2024Such a smooth process from start to finish, especially with the help of Liz and Sarah, who both walked us through every step of the way in getting our first property. Honestly the service settled so many nerves. Will use again, especially asking for Liz and Sarah, who were both caring and considerate in their approach.
Farran
Dec 08,2024I've had mixed experiences with Placefirst. While some staff members like Abbeygail and Liz have been fantastic and very helpful, promptly resolving issues and being incredibly supportive, there have been significant property issues as well. For instance, we faced maintenance delays, broken toilets, and recurring alarm problems which weren't fully addressed. On the plus side, the pet-friendly policy and the efforts of building managers like Sarah and Dave to create a comfortable environment are commendable. Overall, it's a solid option with room for improvement.
Niamh
Dec 06,2024Me and my partner viewed one of your properties on a Friday and by the following Tuesday received a call to say it was ours, by the following Wednesday had the keys. Both Liz and Georgia have been such a good help thank you both so much
Lakshmi Karuppiah
Nov 26,2024Placefirst was our home and happy place for the past 2 years. Our in-charge manager Dave was very helpful during our time and issues that cropped up were quickly sorted by him. We lived in a furnished accommodation and Dave was kind enough to let us take most of the furniture with us to our new dwelling. A good experience overall and Dave was instrumental in making it pleasant. -Thanks Pal and Lakshmi
Wazza Dee
Nov 25,2024Excellent prompt service from Mia throughout my application.
Pal
Oct 27,2024I've had some really tough experiences with landlords, but this one takes the cake. I’m not sure where to even start. It’s been a nightmare dealing with stolen property, broken windows, and feeling unsafe in my own home. I've even had strangers wandering around my house in the middle of the night! It was a really stressful situation until I finally moved out. The biggest issue was how unresponsive the landlord was. It was really disappointing and stressful. It seems like they (PlaceFirst) are more focused on their own financial interests, like insurance claims and maximising profits. While they've installed CCTV, it feels like it's mainly for their benefit rather than ours. They could really improve the neighbourhood by investing in things that would make us happier, like better security or maintenance. The home-security systems don't seem to be working as well as they could. They are not monitored 24/7 or implement a fast response mechanism. The bike store is empty for obvious reasons. It would be great to have security guards around or regular patrols, but unfortunately, that's not the case. It just seems like they're hesitant to spend money on these things. So, they have had a choice: Option A: Prioritise the residents' needs and invest in the community. This could lead to happier residents and a stronger sense of community (one of their mottos). Option B: Wait for others to solve the problems and continue adding to their kitty for their socials and end-of-year bonuses. Do I need to restate what their approach has been? They also have some other issues with how they manage things. For example, they say we can live here as long as we want (another of their mottos), but in reality, they chase people to sign yearly contracts months in advance. They also promise things like well-being facilities and outdoor spaces, but residents cannot even have plants outside their doors. And they won't install a playground or social space because they're worried about vandalism. Additionally, I’ve heard about issues with getting security deposits back, which is frustrating. It seems like PlaceFirst takes a lot more money out of the deposit than they should, even for normal wear and tear. It is just ridiculous. While the houses might look nice, I think the stress of living there might not be worth it. Maybe it’s best to look at other options. I understand that everyone's experience is different, so you might have a different opinion. If you're considering renting from this landlord, I'd recommend doing some extra research. Checking local crime statistics and taking a walk around the neighbourhood to see the security situation firsthand could be helpful. Pay attention to where the security cameras are pointing, as that might give you a clue about the area's safety. Also, you could try talking to some of the residents. Their perspective might be valuable. If you find that my experience doesn't match up with what others say, I'd be happy to remove this review.
Georgia
Oct 24,2024Liz at first place has been so helpful from the initial introduction through to contracts being signed. Always available and happy to help with anything. We had some queries over paying deposits/first months rent and she very quickly resolved them for us and went out of her way to find a solution that worked for us. Everything has been explained throughout and sent over to us super efficiently. Also a friendly, welcoming voice over the other end of the phone when going through a stressful time which makes such a huge difference.
Suite 7.1, 8 Exchange Quay, M5 3EJ, Salford, GB
http://www.placefirst.co.uk
Jonathan James
Feb 15,2025Helpful As always Dave (Bellinger) came to the rescue when I needed to get in touch with a neighbour who had recently relocated getting me in contact with them asap. Always a helpful friendly face on the estate to brighten your day!