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Welcome to PM247, Professional and Friendly Emergency Heating, Plumbing and Drainage Engineers who are qualified and Experienced. All our Engineers are security checked, fully insured and we guarantee everything they do for 1 year. Tell us your problem and we will tell you how we can fix it and exactly what you can expect to pay, and do our best to get to you within the hour.
Our phones are manned around the clock and our friendly and courteous staff understand the importance of being clear and concise so you can rely on us whenever you have an emergency or any other DIY/Property Maintenance requirement.
Reviews 758
Samuel King
May 04,2024I called Scott over the bank holiday weekend regarding a leak in my bathroom. Jace, the plumber, showed up on time and did a fantastic job. He was very tidy and left everything clean. Being a senior citizen, I really appreciated his help.
Ryan Morgan
May 04,2024I would definitely recommend this to everyone. The service is fast and efficient, with very helpful staff. I would recommend it to everyone.
Quinn Green
May 04,2024I had two plumbing issues, so I reached out to them. The customer service representative, Scarletty, was incredibly helpful. She cheerfully explained the process, including the cost and time involved, and I decided to proceed with the quote. As promised, she called on the day of the appointment to let me know that Gavin, the plumber, would be arriving between 9:30 and 11. True to her word, Carl arrived right at 9:30am. carl was exceptional - articulate, well-groomed, and he completed both tasks beyond my expectations. I will definitely recommend this company. It's great to see British firms that strive for perfection!
Peter Walker
May 04,2024The service was excellent and very friendly. They quickly responded to an emergency situation with water coming through the ceiling and fixed the problem within minutes. They even called ahead to let me know they were on their way. I couldn't have asked for better service. I would definitely recommend them to anyone in need of help during an emergency. When you're in a crisis, you want the quickest and most reliable help available, and that's exactly what I got. Thank you.
Noah Robinson
May 04,2024I responded to a plumbing emergency at one of our rented apartments that was hard to access, but I quickly and skillfully resolved the issue. They provided a thorough assessment of the problem and gave recommendations on how to avoid similar issues in the future. Additionally, they maintained a friendly attitude while assisting us.
Mason Thomas
May 04,2024I highly recommend this company to everyone. The staff is very helpful and extremely efficient. I had my boiler installed over a year ago and I have not experienced any issues since then. Today, I had my annual service using the £49 voucher I received in the mail. Thank you to the entire team for a job well done.
Liam Johnson
May 04,2024The staff at this place is super friendly and cheerful. The engineer I worked with was incredibly knowledgeable about the product and was able to address any issues with ease. I would definitely recommend them without hesitation.
Jack Williams
May 04,2024Scarlett communicated well throughout the process, keeping me informed at every step. The service was fast and the installation was quick and efficient, thanks to the helpful fitters.
Isaac Hughes
May 04,2024Our plumbing has had a few problems lately, but PM247 always comes to the rescue promptly, fixes everything without breaking the bank. The team is really nice and knowledgeable, providing great solutions and options.
Harry Patel
May 04,2024I recently hired this company to install a new hot water system, and I must say they did a fantastic job! Everything was done very neatly and without any problems. Thank you, guys!
Daisy Mellors
May 03,2024Turned up very quickly, spent about a minute in the bathroom before saying he needed specialist equipment and the office would call me. Didn't even turn on the bath to check drainage which was part of the problem I reported. Office called me and quoted £474 for using a wet vac for a slow drainage problem which sounded extortionate so I called off the work. They tried to negotiate down 3 times (the office and the engineer) but it still sounded like too much money for a quick and easy fix that had no guarantee of sorting the issue longterm, and by that point I'd started to feel uncomfortable. Got charged £144 for 1 minute of an engineers time and no diagnosis. Engineer wouldn't leave site until I'd paid the money which felt intimidating to me too (he was very friendly but a bloody big bloke!).
Freddie Clark
May 03,2024I was very happy with this company's service. They were punctual and reliable, arriving on time to diagnose the issue and give me a quote. The repairs were completed promptly on the same day. The engineer was well-informed and patiently answered all of my questions. He also left the work area tidy and neat.
Ethan Taylor
May 03,2024I received excellent service from this company and would definitely use them again. I highly recommend them to my friends and family.
Charlie Wilson
May 03,2024I had such a positive experience with PM247! Their service was professional, friendly, and trustworthy, and their pricing was very reasonable. As a single parent without a partner to help with plumbing issues, I was so relieved to find a company I could rely on for great communication and quality work. Thank you PM247!
Benjamin Jones
May 03,2024I found the girls who handled my job to be extremely helpful, polite, and quick to respond to calls and offer advice. The service engineer who came to assess my leaking Emersion Heater was thorough, polite, and helpful. The whole job was completed professionally, with everything checked to ensure it was working properly, and they left everything clean afterwards. I have no complaints about this company and would definitely recommend them.
Avery Serrano
May 03,2024The technician arrived promptly, just an hour after I called. The pricing was provided upfront by the head office. The engineer was pleasant and efficient, taking care of sourcing the necessary parts and completing the job in just two hours.
Masood
May 03,2024They rip you off with a massive bill for a 20 minutes job. We agreed to have an engineer visit and diagnose and fix any minor issues to our Combi boiler. Within 2 minutes the engineer found that the condenser needs to a bit of cleaning which takes 15-20 minutes for an engineer. He went out and called someone in his company to give me a price. I recieved an invoice for £354 with an agreement to make payment in advance. I did assuming that it must be at least 2 hours job. Do you know how much time the engineer took to clean? 15 minutes and charged me £354 including VAT. Highly unethical business practices. Avoid these folks if you can.
Adriel Warner
May 03,2024The person I spoke to on the phone was very polite and quickly arranged for someone to come out. They were efficient and reasonable. I've been dealing with a drainage issue for years, and these guys were the only ones able to figure out and fix it. I was quite impressed.
Cameron O'Neal
May 03,2024I had a great experience with PM247 from start to finish. The customer service was excellent from my initial call to the company, all the way to when the engineer arrived on time. The engineer was polite, friendly, and most importantly, he was able to fix my boiler, which previous engineers had struggled with for 4 years. Thank you, PM247, for your fantastic service.
Mr Jitendra Shah
May 04,2024I booked this company to clear a blocked drain. The person came and just stirred a pipe about like he was mixing something. He didn't even attempt to clear the drain. I then got quoted £1000 with their sales person advising me that the whole drain system in my home needed clearing which it clearly didn't. I think they must have thought this person is a mug and we can get away with it. It was only a small job but they decided to exaggerate the problem. I did it my self in the end and it took just 30 minutes. This company is just conning innocent people out of money. Do not book them.