Welcome to PM247, Professional and Friendly Emergency Heating, Plumbing and Drainage Engineers who are qualified and Experienced. All our Engineers are security checked, fully insured and we guarantee everything they do for 1 year. Tell us your problem and we will tell you how we can fix it and exactly what you can expect to pay, and do our best to get to you within the hour.
Our phones are manned around the clock and our friendly and courteous staff understand the importance of being clear and concise so you can rely on us whenever you have an emergency or any other DIY/Property Maintenance requirement.
Calm and efficient. Pleasant personality.
Really informative and friendly. Gavin was such a nice guy too. Sorted the issue with professionalism and was clean and tidy.
Wayne arrived on time and was very professional. PM247 was also very responsive to my enquiry and made the whole process very easy. I got my toilet fixed in less than 3 hrs. Very pleased with service.
ABDUL WAS POLITE VERY EFFICIENT WITH EVERYTHING HE DONE TO SERVICE MY ELDERLY DADS BOILER. EXPLAINED CLEARLY WHAT HE WAS DOING AND MADE THE BOILER SAFE, THE PRESSURE WAS TO HIGH, ABDUL SHOWED ME ON THE MACHINE HOW HIGH IT WAS AND PUT IT TO HOW IT SHOULD BE. I HAD MY BOILER SERVICED AS WELL ABDUL GAVE ME A LIFT TO MY HOUSE BECAUSE MY DADS BEEN VERY POORLY IVE BEEN LOOKING AFTER HIM.STRAIGHT AWAY HE PUT COVERS ON HIS SHOES WHEN HE ENTERED THE HOUSE. ONCE AGAIN DID A VERY GOOD JOB ON MY BOILER. SUCH A LOVELY YOUNG MAN VERY PLEASANT YOU DONT ALWAYS GET THAT SERVICE WITH TRADESMAN YOU HAVE DOING WORK IN YOUR HOUSE.GAVE MY DAD AND MYSELF PEACE OF MIND HE HAD DONE A VERY THOROUGH JOB WITH BOTH OUR BOILERS WOULD ,100% BOOK HIM TO DO SERVICE NEXT YEAR. 10/10.👍
Quick, convenient, professional service. My shower plug failed, causing a major leak and it meant dismantling some steps as well as replacing the plug and housing. George was really efficient and I feel confident there will be no more leaks. Thank you so much. Well worth the call out.
Rip off company - the plumber was good but the office guy on the phone was awful. Charged us £300 for a £75 job. A new hose cost £100 .... I will never use them again and would not recommend them.
We had water pouring out of pipes in our fascia. I put buckets underneath them but these kept overflowing and the garden was waterlogged. We looked in the loft but everything was dry up there. I phoned the roofer who replaced our fascia, and he said that the pipes were coming from the water tank and if it was overflowing it could fall through the ceiling which made me panic. It was 5pm and I phoned several plumbers on Checkatrade and I phoned Dynorod but no one could help us so I called PM247. They said that they could get a plumber to me within an hour and a half with a call-out charge of about £140 for an investigation, plus additional charges for parts or if further work was needed. I agreed, then I read the reviews on here. The negative ones were so horrific that I almost rang them back and cancelled. I guess you just have to be lucky and get an honest and decent plumber on the day, and we certainly got that. Abdul arrived slightly later than expected and asked for the call out payment immediately before doing anything. He arrived in an ordinary car which I thought was suspicious, but he explained that his van had been damaged by a break-in and showed me photos. After we paid the call out charge, he went into the loft and switched off the water on the tank to stop it overflowing. He explained that we could leave it like that for several days and still use the water from the tank while we found a plumber to drain it and replace the ballcock, or he could come back and do it in a few days' time. We said we wanted it done as soon as possible, so he went off at 7.45 pm to a shop that closed at 8 pm and got the parts. He drained the tank as necessary, replaced the parts and adjusted the water pressure. He gave us lots of advice on what to do if it happens again, and more advice about suitable loft insulation and energy saving tips. He was efficient, polite and was concerned about the bits of fluff from the insulation that fell out of loft, not wanting to leave the carpet looking messy. Altogether we paid just over £300 which certainly isn't cheap, but the noises we have been hearing from the loft for ages have stopped, the water pressure is perfect so that the shower no longer runs hot and cold and the repairs to the tank were completed. He arrived at about 7.30 pm and was on the job until about 9.45 pm. I think that if we had just paid the call out charge then let him go, it would have ended up costing us more to get someone else and we would have had to take time off work and wait until a plumber could fit us in, and from my experience most plumbers never turn up at all anyway. Many people on here would think that paying just over £300 (I think it was £319) is far too much, but for us it was excellent value to get the job done properly and immediately in the evening and done by a polite and caring plumber.
I would definitely recommend PM247 to anyone who needs plumbing services. They are a reliable and trustworthy company, and they offer excellent customer service. I am very happy with the work that they did, and I would not hesitate to use them again in the future.
Job was done quickly and well but very expensive
The member of staff was within his given time, he was polite,friendly and professional also he explained exactly what needed doing and why
The plumber arrived within an hour of my call, and he was able to diagnose the problem right away. He explained the issue to me in a way that I could understand, and he offered me several options for fixing the problem. I chose the most cost-effective option, and the plumber was able to fix the pipe in about an hour.
Great service. Engineer explained us in detail what is causing the issue.
I had a broken pipe in my basement, and I was worried about the water damage that it could cause. I called PM247, and they were able to send a plumber out to my house the same day. The plumber was able to locate the broken pipe and fix it quickly. The water damage was minimal, and I was very happy with the service that I received from PM247.
I had a plumbing emergency last week when my heating system broke down. PM247 was able to send a plumber out to my house the same day. The plumber was very friendly and professional, and he was able to diagnose and fix the problem quickly. I was very impressed with the service that I received from PM247, and I would definitely recommend them to anyone.
Very quick, efficient and excellent customer service!
I had a problem with my water heater, and I didn't know what to do. I called PM247 and they were so helpful. They sent a plumber over right away, and he diagnosed the problem and fixed it in no time. The plumber was very friendly and professional, and I was very happy with the service. I would definitely recommend them to anyone.
I had a clogged drain, and I didn't know what to do. I called PM247 and they were so helpful. They sent a plumber over right away, and he fixed the problem in no time. The plumber was very friendly and professional, and I was very happy with the service. I would definitely recommend them to anyone.
Nouble
Oct 12,2023Professionnal and explained what they are doing.