Welcome to PM247, Professional and Friendly Emergency Heating, Plumbing and Drainage Engineers who are qualified and Experienced. All our Engineers are security checked, fully insured and we guarantee everything they do for 1 year. Tell us your problem and we will tell you how we can fix it and exactly what you can expect to pay, and do our best to get to you within the hour.
Our phones are manned around the clock and our friendly and courteous staff understand the importance of being clear and concise so you can rely on us whenever you have an emergency or any other DIY/Property Maintenance requirement.
They charged me £168 just because the guy said I am not able to fix it, you should replace a new one! and then gave me a quote of around 550 + VAT! He was even unable to open a cartridge. This is how they do their business: Charging an "investigation" fee after saying "I'm not able to fix it, you should buy a new one".
Visit to view the problem (he was in the area doing another job): under 2 minute: £168 including VAT To replace a minor part to my toilet: 4 minutes. £474 incl. VAT The spare part: under £50. After haggling on the phone they reluctantly agreed to deduct the £168. I was then charged it again later and after more mails and messages it was finally deducted. 2stars for quick service (although this was not urgent) Deducted 3 because of the silly price.
Have to say they were easy to contact and quick to come out to me,price wise a little exspensive but the engineer was very helpfull and quick and phone staff very helpfull wich made whole experience very good overall.
We needed a plumber at very short notice. PM247 found someone, they kept me informed of what was happening the whole time. He arrived on time, was polite and friendly and most importantly sorted the problem. The only reason that it isn't 5 stars is that they were expensive, but to get someone quickly in an emergency it was worth paying for
Your technician arrived 10 minutes later than your first estimate which I rated good. I had to make 2 trips to the attic to show him the cold head tank. He did a great job and the new tap is smart and not leaking.He left everything tidy and was always polite Frank Brown
The service was well handled and efficient. I called in the afternoon and an appointment was made within 2 hours. Quality engineer and problem resolved.
PM, was,expecting,a,straight,forward service, ended up draining the system and replacing a part and spending 5 hours hard graft to get the job done
I would highly recommend PM27 as they were fast and efficient and have an amazing follow up service. Thank you May for your excellent customer service. They get the job done and you have instant peace of mind. Thank you PM27 for a great job all round! Antonia
George was very friendly and helpful
Our plumber, Eren, was friendly, professional and extremely efficient! Excellent service.
Responded very quickly, understood the problem, told me of their services and associated prices, agreed a mutually acceptable time to come on site, engineer (Cass) very presentable, articulate and professional, addressed and showed me the issue, fix and repaired, supported by excellent documentation -quote, invoice, scope of works, confirmation of payment
Very prompt attendance, excellent service by a very polite and helpful engineer. Drain unblocked from build up of limescale over many years within one hour. Thank you very much. Susan W.
Excellence Service job completed within 2 hours of the phone call
Far too expensive for the job required, but with a blocked drain and worried about using the shower or toilet, Disabled person in the house and the guy waiting in the drive with his kit set out and the company on the phone quoting and at that point you dont know how long the job is going to take! you feel you have no choice but to pay.......then he turns the machine on and it takes 5 mins for £560 =(
Excellent service
If im honest i thought i paid alot for what happened, however, it was a sunday and having said that i couldn't fault the service one bit, from call one to the final goodbye, the company were very good with their communication and the gentleman who sorted out the issue my bathroom was having, was bubbly and friendly.
Prompt response from plumber when needed, Gavin was efficient, polite and explained the problem thoroughly making a stressful toilet leak a little less stressful!
The company is proactive and the administration is really responsive. The technician was on time and the services rendered were awesome.
Excellent professional yet friendly service, would 100% recommend
Brian Matthews
Oct 23,2023Great service and good employs