Excellent dealing with the team at Probike Trader.All questions answered immediately.Bike was as described if not better,well packaged and in top condition when unpacked.I will definitely use them again in the future.
Excellent quick service at half the price
Purchased a group set from Probiketrader. It come exactly as described and communication very good. Highly recommend this company and will be buying from them again
Amazing staff, very helpful, knowledgeable and impartial
I purchased a used pair of pedals for my new bicycle and the staff at Cycletrade were great! The communication was superb and I was even given the opportunity to pick them up in person which was good as I had a competition on the weekend.
Great service, prompt response to my email request, friendly, and local. What’s not to like!
Good communication, well packaged, as described
Product ordered, efficiently delivered in secure packaging and exactly as described.
I purchased a bike from Cycletrade, I needed to reschedule the delivery with them as I was away when it was originally due to arrive. Cycletrade responded quickly to my request by email and rearranged delivery for when I was back. The bike was 7 years old bike and described as near mint, they were spot on as it really does look and feel like a brand-new bike, extremely happy with both the bike and the customer journey.
Quick to arrive pleasure doing business with many thanks
Always reliable great service excellent product ....recommend to anyone ....Lez Rowles....
I had an issue the other day while working with the gear inner cable and I called the bike shop;the guy told me to go there and change it straight away so I went there and he had a mechanic who fixed it for me!!!great costumer support and service provided.I always support locals and this one is gonna be my place for service and any issue with my bike definitely.I really recommend this place and they also got very decent good bikes plus vintage exclusive models.Also they can assist you with any parts as the guy got knowledge and can give you fair prices in second hand well maintained stuff!!!so proud to be his first workshop costumer!!!
This was the first time I’ve sold a bicycle so didn’t have any knowledge of the process. I found Cycletrade online and followed the instructions. They offered me a price which I accepted and then arranged for a box to be sent out and for collection by Parcelforce. When they received it and inspected it they paid me by bacs transfer the same day. It was an easy, pain free transaction. Communication was excellent! Would really recommend Cycletrade if your considering selling a bike!
I sold a bike to Cycletrade. The price offered was excellent for a sale to a trade buyer. Satisfying to know the bike will go on to a good home! The customer service provided by Keval is second to none. Polite, efficient and even when the courier had a glitch with the delivery, Keval and his team sorted it out in no time. Top notch!
Great product, described perfectly, fab price an lovely people to deal with… Thanks as alwsys
Sold my Trek 520 with Cycletrade, hard to find a buyer for a touring bike online, few and far between! Happy with agreed price and Keval was great to deal with. Would happily recommend.
Had been trying to sell my 2016 bike on line. I was not having a lot of joy. One buyer agreed a price and then didn't pay up. I sent pictures of my bike to Cycletrade and had a very quick reply with an offer. Although it was a lot less than I wanted I was happy just to get the bike of my hands. I decided to deliver the bike to their premises in London. I was met by a very enthusiastic, Keval, who was clearly passionate about bikes. The funds were transferred to my account after the bike had been inspected. Of course the bike and parts with it are now on sale for over double what they paid but this is to be expected when you have cover overheads as they do. Overall very pleased with whole process.
This is the first time I've used Cycle Trade and I'm impressed. Being able to get second hand bike kit for very reasonable prices and a money back guarantee, means I can try kit that, I either can't afford or am not willing to spend the money on when brand new. A pair of power meter pedals in this case - which came boxed and with the original 'get started' leaflet. My only niggle, and a very minor one, is the 6 days it took for my purchase to arrive. We're all too used to next day delivery now! I thoroughly recommend Cycle Trade.
Great product mavic vintage wheels with campagnolo hubs brilliant price /delivery Will definitely use cycle trade AGAIN MIKE A
Dominik Garner
Dec 12,2024Excellent bike and smooth purchase process. Probiketrader responded almost immediately despite being outside of opening hours regarding a query whether a bike could be temporarily reserved. Probike trader also hand delivered my bike despite me not specifying this and found a time that suited me in order to deliver it as smoothly as possible which was much appreciated. After delivery, Probiketrader made sure everything was in order too. 5 stars throughout the whole experience - would definitely recommend and buy from again.