Thanks for the good service
Nice singlespeed wheel set for fixed gear frame.Would have given 5 stars if the spacers had been removed to fit a standard 120mm drop out,but had to take it to my local bike shop to remove them pity.
Derailleur arrived with missing parts. The hanger bolt was there, BUT had no hanger stop spring clip or retaining clip. I needed to use one of a bent GX unit I had which means that is now written off. Not that impressed to be honest. Pity as the idea is good, clearly, there is no quality control of parts going out.
Great value and a great service. Items will packaged and delivered promptly.
I was quite sceptical when I bought some handlebars from here for my bike but hey turned up in 3 days no issues.
Everything was perfect. The product was exactly as described and the delivery was quick.
Was looking for a good frameset for my n+1bike and found the perfect one on cycletrade website. Communications with cycletrade were great, collection no problem and ultimately I was delighted with the price, service and frame. Great friendly and helpful staff, I will definitely use cycletrade again when I am on the lookout for parts, or another bike.
Fantastic place. Very helpfull staff They gave me a good honest appraisal And paid me a fair price for what I had for sale. Would highly recommend . I will be back
Thank you for your quick and efficient response.
Brilliant service. Had an accident a couple of months ago and wrecked my frame. Emailed details of the components to cycletrade and Keval came back really quickly with a very fair offer. Collection was simple and received payment the same day they were received. Highly recommend this company if looking to sell any bike parts.
I sold some cycle parts to Cycletrade on which we agreed a price, they were very helpful and communicative, once I had sent the parts Keval got back to me and said that they had increased their offer due to the condition of the parts being better than they expected> A ggod honest company that keeps up good communication and acts in a very fair way - much appreciated, I certainly recommend them wholeheartedly. Thanks guys especially Keval!
Product as described, swift processing and delivery brilliant service would definitely use again.
Glad to have found Cycletrade selling a bike part that seemed to have sold out or was being sold at a silly price at pretty much every other online bike shop. Delivery was prompt and the item was as described. Thanks for the great service.
What a great company. Great comucation with me in sorting my frame thank you so much again very happy with the service jibber 👍👌
Unusual parts available at a reasonable price, with a quick delivery time
excellent quality used brakes
Cycle trade were fast and efficient, from order to delivery just 7 days, Two spokes and one nipple short from this delivery, saw the rest dispatched within days. The only problem was the delivery company, who held the second parcel as unknown recipient which was incorrect as the address was clearly visible when the added label was removed. Obviously this UK company had not got to grips with the european road first number second. Would definitely use again.
Wheels arrived. Happy with purchase. Only concern/issue is the packaging was not appropriate for the item and I'm surprised that the wheels arrived in one piece without any damage. Other than that no complaints. Excellent customer service experience in dealing with my enquiry before purchase
Arrived within 5 days. Great.
David Hancock
Sep 27,2021Perfect service, comms and delivery. Thank you.