I was able to find everything I was expecting, and more. When using the live chat feature, my questions and requests were responded to in a timely manner by a friendly associate.
The agent was friendly, easy to communicate with and quick.
I needed detailed information about my mother’s residential property in New York. PropertyRecs was great in efficiently and quickly getting me the information I needed. I highly recommend them for this type work!
I contacted Property Recs about a problem and they took car of it right away.
Quick, thorough, complete!!!
Timothy was an excellent customer service rep who deserves this 4 stars. He immediately refunded my $20 charge I didn’t authorize after buying a 1 property record for $1. He said it was an upgrade option disclosed at checkout but don’t recall nor authorize it. Nonetheless, his swift assistance for my refund is why I’d consider this website again.
Got my issue resolved
Customer service was responsive and helpful.
Gary, was super efficient and helpful with my concern.
I needed to close an account and get the payments refunded for the same account. The person on chat that I worked with addressed my needs quickly. Now I just have to confirm that the refund actually occurs.
Very detailed and informative reports. Also, no problem canceling my subscription when I was finished using this site. Very helpful people. Thank you!!
Extremely helpful to assist me for listing all the public information of my house which I need. The map of the colorful lot boundary is just great !
The customer service was very quick and efficient. Thank you.
They were able to help me with a problem on my account very quick and easily.
I've been looking for information regarding a family property for a few weeks and somehow, I ended up here. I found most of the information that I needed but 1 piece of data was still missing. I clicked on the chat, explained what I needed, and the chat representative sent my request to a specialist. The chat representative was fast and professional. She knew exactly what I was looking for and said I would receive my information in 12-24 hours by email. I'm not so happy about that but I couldn't find the information that I needed anywhere else. I wasted hours searching elsewhere and I wish I had come here first.
Got what I needed. Just be mindful you sign up for a $20/month subscription.
search was great and very accurate only problem was they tried to charge me the next month when i only wanted the one search but was able to cancel the charge and account very easy
Very helpful
Easy to apply for a property check and the follow up was great
Kirsten Siewert
Feb 06,2025Great customer service. Fast and efficient!