Customer service was very helpful in resolving an issue with a reoccurring charge
Great Support, Barbara was able to help me with my account.
The chat service responded quickly and handled my request to my satisfaction.
My initial inquiry did not find the data I was seeking; however, a few minutes after getting the data, I was contacted by the service asking if my needs were met. When I said :no", they found the data I was seeking and sent it to me within minutes.
I was able to verify that friend still owned the propery and phone number could still be in use. I was able to connect with friend.
Excellent customer service was demonstrated that included timeliness, clear communication via email and professional accommodations.
quick responce
Easy to accomplish
I recognized a charge that I don’t recall making so I quickly came to the chat service to request a refund. The process was extremely easy it took no more than 1 minute for them to solve my problem. When needed I will be coming back to use the website again thank you
It was a fast and speedy resolution to my situation super friendly and super helpful I do appreciate it
Heather was very helpful in resolving my concerns. Thank you for your help.
Nicholas was very helpful and answered all my questions clearly . Thank you
Immediately addressed my issue and resolved it quickly
The company refunded and closed out the account that was opened without my knowledge. They behaved responsible.
I loved that I could take care of this via text! So easy! Thank you!
Prompt response. Very helpful and polite
The site is misleading. The $1.00 charge was then followed by a $7.00 charge for the report I needed. In addition I was automatically signed up for monthly billing without any notice or warning.
Because I had no idea I signed up for volume whatever. I wanted to check my records that's all. But Thomas refunded and closed the account.
The amount of information, the detail and backup documentation are exceptional, and the response times to all inquiries is extraordinary- especially at the price they charge!
David
Feb 10,2025Answered my questions quickly and easily