Information provided was great and the customer service was prompt and helpful
Good information when you need it.
good information available in the reports issued. Helpful graphics and maps.
I contracted with this organization to help research the history of my 100 year old home. Their initial report did not come up with anything that was not immediately available via public records. When I asked about it, I received no response for 10 days, and then the paragraph below, which is very different from what their website claims. I do not believe this service provides anything that is not already available free of charge from your jurisdiction. Two stars for consolidating it into one report, but zero stars for what I feel is false advertising and then claiming after the fact that they can't help me. I was not offered any kind of refund. From PropertyRecs: "Our data is focused primarily on records from the modern era. Historical information usually has not been digitized and you will need to visit the county clerk or register of deeds in your area and browse their archives for the data." UPDATE Feb 2025: The company reached out to me to offer a refund. Adding back one star for this effort.
Tried to charge my card $20 without my knowledge,I got a fraud alert and need a new card now. They'll start with $1 but you'll pay 20 monthly. Beware.
A fast response
Quick and accurate
Quick & helpful
Very efficient. Sailvwd my issue quickly
Helpful information, quick customer service.
Thank you for your quick response and support. You have promptly handled my concern.
Appreciated the ease of getting info on my property. Also appreciated the follow up from Jeremy.
Quick response and fast resolution.
They quickly gave me the information I was looking for. I accidentally signed up for a recurring unlimited search, but when discovered, they very quickly made that right as well. Who could ask for anything more?
What a wonderful customer service experience! I thank everyone who assisted me in the retrieval of my documents. Everyone was courteous and friendly.
..easy to find the info I was looking for..
I was unable to remember why I had contacted the site. But once I emailed them to close the account they responded quickly. refunded me and closed the account all on a sunday
The customer service rep was very quick and helpful and fixed my problem nearly immediately.
Easy access to someone to help. Prompt results
Calum Clark
Feb 05,2025Patrick helped me very quickly and was very respectful. Give this man a raise