The search tool was very thorough and the customer service was great
The building at this location was an Episcopal church many years ago. I was able to use this site to obtain additional information I needed. Worked great. Good communication with follow-up. Thank you.
I found it very easy to get the information I wanted regarding the value of our property and historical information about our taxes and assessments. The checkout was a little confusing because first it appeared the charge would be $1, then $7, then more for additional options. I'm not sure what I ended up paying.
Best chat interaction I have ever had. Agent was very responsive and resolved the issue very quickly.
Very prompt and responded to my emails with exactly what was asked.
Easy to use and Rachel was very understanding and helpful!
Scam Alert!! It is clear that this company's business model is set up to scam customers. I ordered one report which should have resulted in a $1 charge to my credit card. Instead, PropertyRecs.com signed me up for a subscription service and charged me $20 a month for several months without my permission. I didn't need, want or ask for a subscription service. It is clear that they automatically sign people up for the subscription and hope they don't notice. This is calculated theft, the worst kind.
excellent customer Services
I thought I cancelled after using the service. I contacted customer service on chat and they handled it quickly per my request to cancel and refund the pending charge. I'd definitely use this service again as it was very informative when I needed it
Very fast response and no questions asked it was easy to resolve my issue.
It is simply a joy to work with the Dare County Public Servants who help us with all property issues. I was working with Andy from property records and was simply a great experience.
Be more clear that it is a $1 one-time fee for a single report. Do not charge $20 a week later. I called and the $20 is supposed to be refunded in 5-7 days. I have the confirmation # and I will be checking that indeed it is refunded.
The agent was extremely helpful and delivered excellent customer service quite quickly too.
Andy followed up almost immediately after I received my report to ask if I had all I needed, which I did not. He took my property info, got it to the right folks, who then answered me in under an hour!
That I had to call back and request a return of my payment a second time. Both times I was told that it was refunded and the account closed. But I never got the refund the first time. Hopefully it all go well this time. By the way my computer program for blocking bad web sites blocks yours.
Very helpful and fast to respond.
Fast responce
A misunderstanding that I brought to PropertyRecs attention was resolved immediately. Their customer service is prompt, polite, and certainly exceeded my expectations.
Very helpful
R.
Jan 30,2025ok responsive talk