Worked good
I was unaware I had subscribed to property records website until I noticed a second charge on my account. I went to the site and found a chat option. Without hesitation or delay I was quickly connected with a representative who immediately resolved my issue. The best service ever!
Representative was very helpful but I’m not happy that I wasn’t sent any indication that my account was going to be charged.
When I used the service I tought I was paying once for a single information but I realized Ive been charged every month. Maybe I didnt pay attention when I signed up or the website us not clear enough about charges.
Propertyrecs provided a detailed report that I was looking for. However, I was later charged for the volume search. I contacted them, and they immediately refunded the $20. Great information provided, but watch for any subsequent charges you may not want.
Very easy to communicate with a member of the service team and my issue was addressed immediately to my satisfaction
I came to demand a refund after being charged for a fee I did not agree to. Fortunately customer service quickly answered my questions about the charge.
Ease of cancelation after receiving reports which were basically I could retrieved on my own without paying.
I was charged for a service I did not subscribe to. I never knew that I subscribed for a $20 package that I never explicitly subscribed to. Weeks ago, I only paid one dollar for what I was originally looking for. I just want information for one address. Not a monthly subscription… There needs to be more clear information on the website. I contacted the company to rectify the situation so the company will not try to charge me again.
Quick response, accurate answers
Great Customer Service!!!!!
It was just straight forward. Not trying to convince me to stay.
I got some great information on a property I was looking at. When I didn't understand a charge later on customer service chat was great explaining the charge and refunded my money for a monthly fee I didn't see I was going to have to pay while checking out. Excellent and fast responses with the chat option you have available.
I got all information I needed related to my property! Thanks
I loved how promptly the customer support helped me to resolve my issue. Highly recommend !
The service provided and their customer service is top-notch.
I was unexpectedly charged by Propertyrecs.com. I contacted customer support. Ryan explained what had happened and helped me by closing my account and stopping any future charges.
Very responsive customer service.
Easy to navigate and get the info I needed!
Tracey Larsen
Jan 26,2025Great customer service. Very prompt and took care of my issue quickly without any problems