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Reviews 180
Shaun
Nov 16,2022Incredible team at Pure Theatre, supported me fully throughout my purchase without the hard sell, just great quality service. I would not hesitate to recommend the team at Pure Theatre.
Definition Audio Visual
Nov 12,2022great company to deal with and great products well done A1 +++++
Dave Woodward
Nov 09,2022Fantastic in depth explanations from chris with excellent advice.
Jacobo FV
Oct 29,2022I was in the market for a projector, and this shop was the only one that had the one that I wanted. However, they made a misstake and the device was set as available when in truth was a pre-order. Due to some delays with the distribution chain (mostly not their fault), I ended up waiting for months. So why do I give 5 stars if I had problems with the company? Because how they handled the problem. Any company is going to make mistakes, so the important thing is how the deal with them, and I could not be happier with how they handled the situation. Chris was very supportive and provided continous information, and even offered me a generous discount. He seemed genuinely interested in me having a good experience. I only wanted the projector, but they specialise in making full cinema rooms and similar experiences (completely outside my budget) but, assuming their support and dedication is the same when dealing with bigger projects than with the small ones, it would be hard to find a better company to go for a home cinema.
Mr MacIej Lis
Oct 29,2022Got refunded the extra charge for next day delivery.(as it wasn’t nex day) (Product I was purchasing is all ok) Great communication.
Oliver Raine-Dunk
Oct 27,2022Chris and the team are fantastic, know everything about cinema setups.
Michael
Oct 21,2022Website is nice and easy to navigate. Good selection of payment options. International shipping rates were decent. Packaging was very well done. Product was as advertised and of very good quality. Can’t ask for anything more.
Oluseye Kolawole
Oct 07,2022I have known Pure Theatre to be a reliable,excellent and professional organization. All their products installed so far are durable and efficient. I will recommend to others for purchases.
GREGORY G.
Sep 21,2022great rackmount for plenty hardware, such as PS5, Nvidia Shield. Awesome
Samuli Syvähuoko
Aug 28,2022Clear and easy to use webshop and rather quick delivery all the way to Finland.
Stephen Neil
Aug 23,2022Purchased a ceiling lift and 104” in-ceiling screen, and a few other small items. Drove through for a viewing during which Chris was fantastically helpful, as he was all through the process, including shifting timeframes for delivery and providing input to other areas which weren’t covered by the purchases. Completely pain free experience. Would recommend.
Rav Cheema
Aug 21,2022Exceptional service and great knowledge !
Benoli Developments
Aug 14,2022Fantastic service and really helpful. Many thanks
Everette Golding
Aug 11,2022I've purchased 5 rack mounts that were all built extremely well with precision cutouts for the devices they were intended for. When I had an issue, they resolved it for me in the best way possible. Would definitely buy from them again and again. Strongly recommend them to anyone that is looking for a clean rack mount setup.
Rosemary Evans
Aug 11,2022Our screen had a malfunction after nearly three years but Chris the MD talked us through it. We thought we would have to replace the whole screen but after taking it to the factory they repaired it, other companies would just have made you purchase a new one. Always the customer comes first with Pure Theatre. John Evans
Jules Van Niekerk
Aug 07,2022I am based in New Zealand and ordered the CR50 projector lift. Delivery and product quality was great, but aftersales support is unfortunately lacking. Eight months ago I sent a question both via email and the Facebook messenger platform and to date no one has had the courtesy to even acknowledge my question.
Evaldas Motuzas
Jul 12,2022Shipping was fast and product quality is good
Matthew Slater
Jul 04,2022Excellent service and great advice from the team would highly recommend
Robert Thomas
Jul 04,2022Pure Theatre made an excellent job of helping me set up my Epson projector over the phone and I now have a wonderful picture. There was an issue with the language defaulting to I think Turkish which made it impossible for me to set up on my own. Chris sent me screenshots of the correct install sequence and it worked!
Unit 5 St Georges Rd Ind. Estate, TF2 7QZ, Telford, GB
https://www.puretheatre.com
William Foster
Nov 17,2022The whole process from start to finish was excellent thanks to Chris who was so helpful. We had a limited budget and despite this we were treated like we were spending a lot more than we were. The system Chris created for us is still yet to be installed into our new home however after reading all the reviews for the products we have purchased i am very confident that the system will exceed all of our expectations. Thanks, Chris, for all your help.