Friendly advice given about the product i was interested in buying. Ordered late in the day around 3:00pm, item was despatched and arrived the next day. Product was given good protection in the packaging chosen for posting.
I bought a projector lift from pure theatre in 2010. It worked perfectly till the remote broke recently. I phoned pure theatre. Not only did they still have a record of the model I had but a very helpful tech talked me through programming my projector remote to work the lift! Fantastic service.
very good communications and extremely fast expedition: all good!
Thanks guys - you really did have it in stock (unlike your competition)! Your price was fair and you delivered next day - happy christmas!
Very helpful with loads of good advice.
Very fast delivery. Excellent packaging & installation / User guide. In ceiling Projector Screen Fitted very easily & operates as described. Very Happy with Service given & only a phone call away for any queries.
Great reliable service!!!
Great product, excellent service. What more can I say.
Great products and great customer service. Had a small issue with my order and had the replacement in less than two days even coming across the Atlantic. Will be back when I upgrade my gear.
My dealings with Pure Theatre can only be described as top class! Great products. Great Service. Great Communications!
Great service Got good and honest advice on the audio products. Nice people to deal with.
Ordered a new lamp for my projector got it the next day great service
Amazing Product, bought more than once this product.
Great quality av rack shelf for denon 8500h. Fast straight forward service. No issues so will use again for sure thanks pure theatre
Very bad service.I receive my order with missing parts,so I tried to contact and explain what the matter is,but they didn't sort out the issue
Visit this place and be amazed at what this guy can create. He’s a genius in his workshop and passionate about what he does. My partner and I were very impressed and didn’t hesitate to spend money, especially on the products he manufactured. PS ask to see his workshop 👌👍
a good, reliable company with good knowledge of what they sell.
Chris is extremely approachable and knowledgeable and he was very supportive of my low budget home cinema project. I always endeavour to check with Pure Theatre before buying anything now because I get good prices and I know he won't support rubbish. I would recommend anyone to come over and see their showroom and have a chat if they are starting a project like I did.
I spoke to 3 home cinema companies and Pure Theatre were by far the most helpful. I have created a pop up professional cinema within our craft cidery business. I dealt with Chris, who really took the time to understand my plans, needs and targets. Pure Theatre made no assumptions about my knowledge or use techi language, everything was explained very clearly without the fuss, as that is what I wanted, (I'm sure Chris could hold quite a lengthy conversation using only letters and numbers if that's what you want). I made the trip to visit them and spent an hour or so being shown different projectors and screens and the differences. I would definitely reccomend going for a demo (very good coffee too). I had alot of trust in Chris and followed his advice on where to invest / spend our budget (lumens and laser) as we are sometimes a public / daytime space. And where perhaps we could save on budget, speakers that were hidden by the acoustic fabric instead of recessed and hidden into the wall, which you would probably want in a home setting. I wouldn't hesitate in reccomending Pure Theatre and I'm sure I will be buying more equipment from them in the future.
Paul Sharp
Jan 07,2022Found pure theatre after a Google search. Just so happened that they are fairly local to me so I arranged a demo in there designated demo theatre rooms! Boy did I underestimate what I went to see. The 2 rooms are fabulous! The main cinema demo room is something out of MTV cribs. The best theatre room I’ve ever seen!! So after meeting Chris for the demo and listening to all the options available. He was able to customise a package suitable for my needs on my budget. The room has turned out better than I ever dreamt! I now have the designated theatre room I always dreamt of, but I’m actually able to afford it. I always thought it would cost far more than it actual did cost. Chris can put together a package for anyones needs. They really were helpful from start to finish! Best thing I’ve ever owned!!