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Wave goodbye to the bull and sell your home for free with Purplebricks.
Think there’s a better way to sell your home? So do we. With more 5* reviews than any other agent, we’ve waved goodbye to the bull. That means combining the best tech to put you in control of your home sale, while never losing the personal touch. We give you stunning app *and* a team of experts — local knowledge *and* a wealth of data and insights. Oh, and we’ll sell your home for free.
Every single person who sells with Purplebricks gets everything they need to sell their homes for free.
A free house valuation and a standout property listing Letting you manage viewings in a click on our handy app Handling negotiations so you get the best possible price A team of experts by your side, all the way until completion Service 7 days a week, so you’re never on your own
Want even more support? We have optional extras along the way — but you never have to use them. It’s your sale, it’s your choice. Want to see why 9 out of 10 customers recommend Purplebricks? Sell your home for free and find out.
Questions? We’re here to help. Just give us a bell on 0800 810 8008 from 9am - 6pm Monday to Friday, 9am - 5pm on Saturday and 9am - 4:30pm on Sunday.
Reviews 800
Najaf Noushad
Feb 18,2025really regret selling my property through these agents. I request a call back every day, but it never happens. Poor customer service—stay away from them
Andrew
Feb 18,2025Abysmal service. We stuck to the terms and conditions, pulled out well within the cooling off period and still no refund despite over a month of fighting. Our local rep no longer replies and customer services fob you off, promising replies and calls that never materialise. No doubt we’ll get some generic reply to this review telling us how sorry they are and to reach out for help, but that is purely an optic so that readers think they care. Customer services do not help customers. I dread to think how bad they are if you actually proceed. Avoid
Shabnaz Behrooz
Feb 18,2025Caroline, is a very warm and smart lady and she is so experienced in her job. I feel so lucky that by chance my house in her hands for selling that I trust her very much to get advice. She explains well what the viewers needs to know about our house also makes the comfortable and happy atmosphere for them plus seller too. I do appreciate her hard working and so glad to have her as an excellent staff for Purplebricks. God bless her for the best service.
Miss Hesketh
Feb 18,2025I bought and sold my house with Stephen Marcroft at Purplebricks and would absolutely recommend him to anyone wanting to buy or sell. Stephen is really easy to speak to and is very supportive of you every step of the way through the process. I really appreciate how he goes above and beyond for us. I wouldn’t want to work with anyone else!
Joanne Pitchforth
Feb 18,2025Heather was polite and friendly. She took time to view the house , gave a value and explained all the options.
Jamie Shepherd
Feb 18,2025Jennifer showed us around a property today. Jennifer was welcoming and spent plenty time making sure she answered all of our questions thoroughly. Great service would highly recommend, thank you.
Louisa cunningham
Feb 18,2025Very good experience with Claire highly recommend. Thank you
Lee
Feb 18,2025Quick and easy. Brian was knowledgeable and come across expertly
Jack Blake
Feb 18,2025Would not recommend. We are currently in the process of selling our house with Purplebricks and to say we would not recommend would be an understatement. The initial selling process we had no issues with however post sale has been unnecessarily stressful. Once we sold our home, Purplebricks failed to tell people who had put bids in that it was sold. Meaning that people were messaging us and left hanging. Completely unprofessional and unfair and we were left to deal with this with no help from them. Once we sold our home purple bricks completely failed to push our seller, or, contact them to enable to process to proceed quickly and smoothly. This ultimately led us to having to change buyers quite far down in the process. We never speak to the same person, whenever we ring we speak to someone new who has no idea what is going on with our sale. The estate agent from the home we are buying from has contacted them several times for us to ask about the sale. At one point she was told “they didn’t know what was going on” by one of the agents. We get mixed messages every time we ring, to quote “well I don’t know whose told you that but it’s not right” The whole process has been slow and at times we’ve felt like the slow, unprofessional process has left our own purchase on our new home hanging in the balance. To say this has been stressful has been an understatement. When we changed buyer purple bricks put our home back on the market, despite us having a new buyer. People were booking to come and view our home when it wasn’t for sale. Again, we had to sort all of this ourselves. Terrible communication, unprofessional and a very slow and painful process. If we weren’t so far into the process I’d be changing estate agents as the whole experience had been beyond stressful in every single way and we are still struggling to process our sale. I had a call to say the MOS was done and I should receive an email shortly for it then to be never sent. When I rang up they then said this wasn’t the case. My case is currently with compliance which it has been for at least a week. Despite ringing multiple times a day it doesn’t seem to be getting anywhere.
Parmjit Doal
Feb 18,2025Sarah Patten conducted the viewings in a professional manner, was punctual for viewings, responded to emails promptly and was a pleasure to deal with.
Surefine
Feb 18,2025Nottingham viewing agent Stephanie was friendly, professional and went out of her way to make sure I felt I had as much info as I needed. Really fantastic service.
Julie Moran
Feb 18,2025No fuss straight to the point with fees and what needed to be paid for up front and on completion.
Corrina
Feb 18,2025So far so good, the house in on the market with help from Heather Hall, seamless and easy.
Jolly Dolly
Feb 18,2025I'm a buyer...ie.I chose a house which is being sold by a vendor via PB. PB is THEIR agent, instructed by them and, you would think, charges the vendor for its services. Yet, I've just had a call for anti-money laundering checks and a demand for £80 for the privilege! I've politely declined their request to pay for the checks which THEY must carry out. If it means we lose the house, so be it - appalling practice. Now reading reviews, I see the whole industry think as poorly of them. Edit: they have requested more information to look into things. I've provided this and will update here. I just had a 3rd call asking for a fee for AML checks for info.
petronela
Feb 18,2025Awful experience. Lost 2 offers as Luke never bothered to follow up. Stay clear and go to a company who has some self respect Signed: Ramona Olaru
Michelle Lennon
Feb 18,2025Knowledge and succinct. Was able to answer questions on the change in the local market which was very helpful. Also not too pushy but explained well the pros of Purple Bricks.
Haider Javed
Feb 18,2025The viewing agent Silvena Kotcheva was very helpful and informed on details regarding the property. The negotiations team have been a little slow with their processes taking time to complete.
John Dean
Feb 17,2025Informative and to the point.
Paul Adams
Feb 17,2025Absolutely disgraceful the way I was treated. I had a valuation booked which I took time off work for. Exactly at the time of the valuation I received an email “ Your valuation has been cancelled by Anika Vaghela. 17th February 2025 @ 02.00pm Why was your valuation cancelled? I haven't heard back from the landlord despite calls and messages - if you wish to rebook please do so and I can arrange the valuation.” I received NO phone call, no messages only this email. DO NOT USE THESE PEOPLE. Unprofessional to say the least.
Purplebricks Property Limited, 650 The Crescent, Colchester Business Park, CO4 9YQ, Colchester, GB
http://www.purplebricks.co.uk
Valued Customer
Feb 18,2025They are very helpful and excellent in their job.