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Wave goodbye to the bull and sell your home for free with Purplebricks.
Think there’s a better way to sell your home? So do we. With more 5* reviews than any other agent, we’ve waved goodbye to the bull. That means combining the best tech to put you in control of your home sale, while never losing the personal touch. We give you stunning app *and* a team of experts — local knowledge *and* a wealth of data and insights. Oh, and we’ll sell your home for free.
Every single person who sells with Purplebricks gets everything they need to sell their homes for free.
A free house valuation and a standout property listing Letting you manage viewings in a click on our handy app Handling negotiations so you get the best possible price A team of experts by your side, all the way until completion Service 7 days a week, so you’re never on your own
Want even more support? We have optional extras along the way — but you never have to use them. It’s your sale, it’s your choice. Want to see why 9 out of 10 customers recommend Purplebricks? Sell your home for free and find out.
Questions? We’re here to help. Just give us a bell on 0800 810 8008 from 9am - 6pm Monday to Friday, 9am - 5pm on Saturday and 9am - 4:30pm on Sunday.
Reviews 800
Neil Lacey
Feb 16,2025Well all I can say is just don’t use Purple Bricks, I started to use them for a purchase of one property and the sale of another and the whole experience was absolutely terrible and I can’t get across enough to encourage anyone thinking of using them, just don’t! Save yourself the nightmare and just use a local estate agent. If you pay upfront and want to cancel in the 14 day cooling off period, then good luck with that, im trying to get my £999 back and they have blanked all my emails that I sent to 4 different emails addresses, I even emailed the chap I was dealing with, William Leggott, he is ignoring my emails about it, so if anyone is dealing with him be very careful. I tried to complete the 14 day cooling off form they have only to find that when you fill it out and try to submit it, it doesn’t submit, so they have most probably set it up to do that. I’ve now got to mess around going down the legal path to recover my money.
Vicki
Feb 16,2025Bruce was great, very friendly and informative. I received a thorough valuation report within an hour of the valuation viewing, which was comprehensive and simple to understand. I also received a conveyancing report which included all costs for closing and lawyers etc. Would recommend!!
Jay
Feb 16,2025The response was prompt and the valuation was as expected.
customer
Feb 16,2025Easy to use platform.
Tim
Feb 16,2025Matthew from Purplebricks arrived right on time to carry out a free valuation of our property. He clearly explained the services on offer from Purplebricks and how it differs from traditional estate agents. Matthew appeared very knowledgable about market prices in the area and was very helpful in offering advice on what might be the best value added improvements to carry out.
Ke
Feb 16,2025So far very good, lots of assistance for first time buyers.
Lucia
Feb 16,2025We booked a valuation online which was easy and fast . We met with Neal Bedford who was really helpful and reassuring. I would definitely recommend purple bricks
Chantal Roberts
Feb 16,2025Excellent company, so easy and wonderful people on there phone
M Cain
Feb 15,2025The app wasn’t working and still isn’t working properly. This is my fourth property sale with Purple Bricks and it has got progressively worse since starting out as excellent. (See my previous reviews). As with the previous properties, massively undervalued to speed up the sale so PB’s statistics look good. They valued at £100k but I sold at £120k with 12 offers all significantly over £100k. I’m used to this issue with PB and I know to sell at what I think it’s worth. But the app was a total disaster this time and I will be seeking some refund/compensation for the hassle it caused me: 1) Bookings made by buyers not showing on my calendar so missed opportunities. 2) Cancelations not received so I travelled to the house and waiting for nothing, wasting hours of my time and wasting my flexi-time off work. 3) Multiple buyers booked in to view for the same time slot so confusion with every visit at to who was who, and unable to discuss and negotiate in private with buyers as there were still other people walking round the house. 4) Time delays in messages being sent and received and not corresponding to the email alerts. 5) Alerts coming through at all hours of the night despite being sent during the day. 6) Unable to mark viewings as ‘attended’ so still today getting emails asking if they turned up. 7) Most viewings were showing as ‘accompanied’ viewings with the PB agent … but weren’t. 8) Buyers were able to book viewings when I hadn’t set any availability so constantly having to rearrange. Also, no response from the Purple Bricks agent after one of his ‘contacts’ had been to view. Several messages sent to the agent which have received no reply. Main telephone number informed but still no response from the PB agent. Purple Bricks once revolutionised the estate agent industry but today there are so many other ‘virtual’ agents to use so I will be trying one of those next time.
Charlton Ford
Feb 15,2025Very thorough and professional. Made everything easy to understand.
customer
Feb 15,2025On time. Knows the local market. Straight forward with the market value.
JULIE N
Feb 15,2025Contacting purple bricks easy. We made an offer on a property which was easy.
Nicola Daoud
Feb 15,2025James Green from Purple Bricks came to do a valuation for my property. He was very polite, open, and honest about what to expect. We decided to stay put for now but will definitely be using him when we do sell our house in the future!
Grace K
Feb 15,2025Jake was friendly, knowledgeable and professional. Great experience during our valuation with honest opinions and recommendations about our property and the purple bricks services.
Rimini Miloro
Feb 15,2025Me and my partner are currently looking to buy a house. We have booked 2 house viewings in different locations and none of them went ahead due to their lack of communication. We’ve turned up to both houses to not be answered by the owner, no estate agent turning up. And when I phoned them to inform them their response was “I don’t know what to do with this” As first time buyers this process is meant to be exciting but after these two experiences (which we’ve not had with any other branch) I can confirm I will not be booking any viewings within purple bricks in the future.
Sarah David
Feb 15,2025From beginning to end. We were given an account manager based in South Africa. When we asked to change to a person based in the UK, we never had any communication from the new account manager. When we had had enough and decided to go with our local estate agent, Purple Bricks never enquired why we had left. The communication with the For Sale Board Company was done directly by myself as Purple Bricks had failed to instruct them. About six weeks after instructing Purple Bricks, they phoned me up and tried to put me onto another company called GOTO. I also had contact with their In-House Law Firm Premier Property Lawyers, and again I was not happy with the customer services as they often did not answer the phone and when they did it was unprofessional and I found communicating with them difficult. The company in my opinion is chaotic.
Johnny J
Feb 15,2025Quick reply from the agent representative, Through the app you can get in touch directly with the owner
Aaron
Feb 15,2025Very professional and friendly
Glyn Richardson
Feb 15,2025Reece was very warm & Friendly, the information he passed onto us was invaluable as we have not moved house in many years his knowledge and insight helped us so we can now look into whether we move or how we move, it was a great help. Thank You.
Purplebricks Property Limited, 650 The Crescent, Colchester Business Park, CO4 9YQ, Colchester, GB
http://www.purplebricks.co.uk
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Trevor Rimmer
Feb 16,2025Danny the agent was easy to deal with because he took his time explaining things n very professional nice guy