I had an excellent experience arranging my van insurance. Jordan was incredibly patient and helpful throughout the process. Despite my past drug driving ban, she worked hard to find me a great deal at a very competitive price. Her customer service was outstanding—friendly, understanding, and efficient. I highly recommend this company for anyone needing specialist insurance. Thanks again, Jordan!
Shannon was really helpful, 10/10 service
Faultless service
The quote was for £1388 but when I rang it elevated to over £1700 This is not how business is conducted. This was the one and only time I will look at this company, was kept waiting on and off for about half an hour, in fairness the operator was well mannered and following the script and procedures of a shoddy outfit. When the response below states 'we are sorry to hear...' we also know this is rubbish and insincere, as I am not the only one with this opinion yet.... nothing has changed. AVOID ....and now you want me to do the chasing for your scam? Should be called Quote De'f'ective
High recommended. I had call with imran he is very helpful and carly as well she is very helpful as well.
Very good service and would recommend, Carly was very helpful
Briilliant
Faith was very helpful and straight forward with communication.
Avoid this company at all costs! The service I received from Quote Detective was absolutely horrendous. There is no proper customer support—only phone calls, with no live chat or website assistance, which is unacceptable in this day and age. I took out a policy based on a quote that included a second driver, but despite entering all details during the online process, the second driver was never added, and I never received any confirmation. Because of this, I had to cancel my policy on the first day, which severely affected my business, as my vehicle is essential for work. To make things worse, despite cancelling within the 14-day cooling-off period, they still charged me a broker commission fee, even though my £1,024 deposit was paid from my own account—not borrowed from the broker. No installments had even started, so there is no reason for this charge. This company is a complete scam. I feel robbed, and I will be taking legal action. Stay away from this insurance provider!
Brilliant service from Ollie, he was very professional and friendly.
I had a very bad experience with them this year. Unfortunately I had to cancel my insurance. They have tried to give me false information and asking for extra money to correct the information which was very silly and stupidness and also lack of common sense. I would recommend all of you please be careful with these fraud and hidden charges. They think they are over smart but such a …
I recently had a very positive experience with QuoteDetective Car Insurance. The process of obtaining a quote was seamless and efficient, with clear communication from their knowledgeable customer service team. They were prompt in answering all my questions and helped guide me through the various coverage options.
Huw was very helpful in resolving a document issue I had.
Very understanding kind consideration for my circumstances at this time very helpful with aspects of taking time to help me moving forward .
Thank you very good to speek whit customer
Comunication, finding best offer, very pleasant service and easy portal to download documents made my experience great.Thank you Shannon.
Very helpful, they gave me to best price
I was given all information needed and was helped towards the correct department
Carla was very patient and had the ear to listen to me and also advised me on the right documents that are acceptable
Mohammed zaroof
Mar 22,2025My experience was brilliant