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We are a diagnostics company offering at home blood tests and in-clinic blood tests. Our aim is to make you the centre of your health journey and equip you with the tools necessary to live a healthy balanced life. With the mounting pressure on public health services, it is often the case that the wait to have your health concerns addressed, is far too long.
Rainbow Diagnostics offers a quicker and simpler solution to gain insight on the state of your health, giving you the peace of mind you need to lead a happy life. We go the extra mile to offer tests that are beyond the scope of public healthcare services, giving you access to up-to-date cutting edge diagnostic services.
Reviews 504
Vedant Ganediwala
Sep 09,2021I have contacted Rainbow Labs for my doubts regarding the tests and delivery time. To my surprise i received the response very quickly. Deepthi was helpful in resolving the doubts and i would recommend Rainbow labs. Hoping to receive the tests and results on time.
Amit Kara
Sep 09,2021I received a prompt and accurate response to all my questions from DEEPTHI. Thank you.
Shemona Safaya
Sep 07,2021My query was resolved instantly.
Ellie Langvand
Sep 06,2021Shubhankar was very helpful at addressing my concerns great communication
Tracey
Sep 06,2021What went wrong? I booked the holiday package with them and they sent out only part of the order, quick call the lady who apologised and said she would send it out the next day by recorded delivery, it never turned up. They advised me to check what happened with Royal mail, who apologised and said it has been lost in the post, they issued me a number to let Rainbow labs claim from them for the missing test. Rainbow labs wouldn't help even with the number to contact Royal mail on. They wanted Royal mail to contact them directly which Royal mail won't do, that's why they game me the number. After many calls to Rainbow labs each waiting on the phone for at least 40 minutes each time, when they did answer they said that I was breaking up/interference. Well, none of my other calls have that issue. I was finally promised a refund, which still hasn't happened, they said I would have it in 10 days well that was nearly a month ago now. No other communication from them at all, I've emailed, tried calling, nothing... now the phone doesn't even connect, just says number is busy. I just want a refund for the test that I paid for that never came.
Tracy Liston
Sep 06,2021Great communication with Rainbow Labs. For some reason my email with test results didn't reach me but one email to them and all was quickly sorted out. Deepthi couldn't have been more helpful. Everything went like clock work. Rapid replies to communications. Good price comparatively. I would recommend them.
Mady
Sep 06,2021A very serious company with excellent service!Despite the day off (Sunday)my e-mail was answered immediately. Mrs.Deepthi from custom support immediately solved my problem and instructed me how to do the following steps correctly! My personal gratitude to Deepthi!Thank you so much! You saved me a lot of time and money!
Ayan Tandon
Sep 03,2021Shubhankar has been a great help! There had been slight delays to recive the test results (partly due to my own faux paus). Shubhankar has been a great help in making the process seem seemless.
filios theodorou
Sep 03,2021Terrible company. I bought Fit to fly and when i received the test i realised that something was going wrong. The test was completely different from the website and without any instructions. Online they were talking about wet process and with an activation code but in reality was a dry test. My flight was on Saturday and i sent the sample on Thursday. I received the results on Saturday after i lost my flight. The support from the center didn't know about the result and the time that needs.. AVOID using this company.
JE
Sep 02,2021Responded quickly, Deepthi's answers were clear and helpful!
ohhekate
Sep 02,2021Great experience with their support, Deepthi was incredibly helpful. Their system is simple and effective, I absolutely recommend.
Susanne Koch
Sep 02,2021Cheetan und Deephti waren sehr lieb und nett. Haben alles toll erklärt und mir sehr schnell geholfen. Vielen dank dafür.
Kacie Jordan
Sep 01,2021I had a query about my day 2 test activation forms as I found it a little confusing. However when I contacted them over live chat Shubhankar was very quick and helpful.
Natalia
Sep 01,2021Shubhankar is very kind and well mannered and has helped me fix an issue with the orders :)
Shashaank Khanna
Aug 31,2021Shubhankar was polite, straightforward and gave pointed and relevant information about the covid test and process involved in that and how the test at site will be conducted,
Ita Montalvão
Aug 31,2021I'd give them 0 star if I could because the y have the worse service EVER. Look, make your life easier and stay away from this company for the simple fact that they will do everything they can to complicate your life and when you call them (multiple times) they will tell you that "there's nothing they can do about it". I didn't have any choice but picking them up bc they immigration service did it to my sisters and grandma but the fact is that they messed up with delivery for our day #2 test, when I called complaining they overcharged me for resending the package and messed up a second time with day 8 test so we missed both test because of them. Do a favor to yourself and NEVER buy anything from this company. They are a mess and they will pick up the phone but they will tell you "I apologize ma'm but there's nothing I can do".
Julian Pritchard
Aug 29,2021I had a very positive response from Deepthi, within minutes of my mail, very professional indeed, I will be using Rainbow labs again.
Francisco José da Silva Pereir
Aug 28,2021The chat poped up imediatly when I opened the main page and the reply was super fast!! I'm very very pleased!! The assistant was super helpfull and solved my issue straight away. His name was Shubhankar.
Marion Tardiveau
Aug 28,2021Very efficient! I had questions and Meer answered very quickly. Also received the test in 3 days. Definitely recommend
86 Harley Street, W1G 7HP, London, GB
http://rainbowlabs.co.uk
Eric Nickel
Sep 09,2021Very fast and helpful answer!