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We are a diagnostics company offering at home blood tests and in-clinic blood tests. Our aim is to make you the centre of your health journey and equip you with the tools necessary to live a healthy balanced life. With the mounting pressure on public health services, it is often the case that the wait to have your health concerns addressed, is far too long.
Rainbow Diagnostics offers a quicker and simpler solution to gain insight on the state of your health, giving you the peace of mind you need to lead a happy life. We go the extra mile to offer tests that are beyond the scope of public healthcare services, giving you access to up-to-date cutting edge diagnostic services.
Reviews 504
Nick
Aug 26,2021Further to reviewing umpteen of the Governments approved suppliers for COVID tests, especially those for Day 2 testing, many of which had damning reports, we decided to go with Rainbow Labs, and we are pleased with our decision. The entire process has been seamless and we would especially like to mention Chethan who has been extremely proactive to answering any questions we raised, obviously there were a few as this is an entirely new experience for everyone. Thank you to all the team
Werner Andreas Szekeres
Aug 26,2021I needed the booking reference number for may Day 2 Kit, and Shubhankar helped me right away! Thank you, i can definitely recommend Rainbow Labs!
Fiona Fraser
Aug 25,2021Awful service. No response for a week on my test and had to call to call to get my results and it was a very confusing conversation with Meer. Would not use again.
Irene
Aug 23,2021Excellent support and help by Shubhankar!! Thank you so much for all your useful and immediate information :)
M.Montenegro
Aug 23,2021Bought a two day after arrival PCR test online. Today Twelve days later test has not arrived. Have writen-chat-called, etc., Rainbow Labs and now they want me to trace it via their Currier. Demanded for a refund ( I had to pay for another lab to do the test) but they say that is not in their terms and conditions. Be very careful contracting this company, taking advantage making money from travelers in the current situation.
Lee White
Aug 19,2021I purchased a Covid 19 Day 2 test from Rainbow Labs from a long list of providers and very glad I did. After the transaction was finalised I realised I had made an error and submitted a message by email. As I am 5 hours behind the UK I wasn't able to reply ,so I called in the a.m. and spoke to Deepthi, she was very helpful and kind and solved my problem. I now have the documents I need to arrive in the UK with no worries. I will recommend Rainbow to my friends who may be travelling to UK....Many thanks Deepthi...
Valentina
Aug 19,2021Quick and easy to order for my Day 2 Covid test. The confirmation number was sent immediately for the PLF. I had to contact Customer Service to have my results tho. Shubhankar was very nice and provided me with my test result in seconds.
W Zaini
Aug 18,2021Quick and fast service. Excellent customer service provided by Chethan
Nick Waind
Aug 17,2021Chethan as quick to respond and confirm the tracking of my test, all seemed to go smoothly, hoping the outcome of the test is also a good outcome!
Gordon Tweedle
Aug 13,2021Chethan listened to my problem and then gave a very clear explanation which was reassuring. My problem was resolved very efficiently. Thankyou
Jan
Aug 12,2021Shubankar was very polite a helpful. Thanks
Imene GUELLIL
Aug 11,2021I wish I had a look at these reviews before buying kits from this laboratory. To sum up, I returned from an amber country, hence I had to buy day 2 and the day 8 kits. I contacted a set of laboratories and rainbow lab was the most reactive. I thought that being reactive in answering emails would let them returning the results fastly. I was so naive. For the day 2, I had the results after 48 hours from the time when the sample was collected. For day 8, I am still waiting (it is the end of my 11th day of quarantine). Yesterday, they told me that I will receive the results during the night. Today they told me that I will receive them during the afternoon and I am still waiting. I am stuck because I am unable to get out before receiving these results, but the laboratory doesn't care, they take their time. Of course, we paid in advance, so the quality of the service is not such important for this kind of lab. If you are reading this message, please never, never, ner do your test with this lab. It is really stressful. The anecdote is when I asked the agent on the phone if this situation happens often, he told me never when I see that almost all the negative reviews are about the delay. It is really stressful to deal with this kind of lab.
Oscar Guerra
Aug 11,2021Shubhankar was great - super helpful and solved my issue very quickly!
Rodolphe Blanchard-Kowal
Aug 09,2021Quick and helpful reply from Shubhankar!
Huss Goethe
Aug 09,2021Great assistance for Shubhankar who provided detailed information
Gail Somers ITALY
Aug 07,2021Today I had a conversation with Chethan. he was very efficient and enormously helpful. He is a very valuable member of Rainbows team. many thanks for all your help Chetham.
David Chudleigh
Aug 07,2021Shubhankar was extremely helpful
Alexander Randall
Aug 07,2021Very helpful and quick to reply to my query
Maurycy
Aug 06,2021Excellent Customer feedback from Deepthi.
86 Harley Street, W1G 7HP, London, GB
http://rainbowlabs.co.uk
Mr Alan Milverton
Aug 28,2021Shubhankar responded quickly, politely and efficiently. Thank you.